After reading reviews of Cobbler Union in various style blogs I decided to give them a try. I ordered a pair of double monk strap shoes (Francis III). Unfortunately due to my high instep they did not fit. Customer service was great up until I returned the shoes and needed a refund. Was promised a refund within 48-72 hours. Beyond that now, customer service no longer answers the phone or return messages or emails. I've filed a dispute through my credit card company. Buyer beware!
Cobbler Union Reviews
After reading reviews of Cobbler Union in various style blogs I decided to give them a try. I ordered a pair of double monk strap shoes (Francis III). Unfortunately due to my high instep they did not fit. Customer service was great up until I returned the shoes and needed a refund. Was promised a refund within 48-72 hours. Beyond that now, customer service no longer answers the phone or return messages or emails. I've filed a dispute through my credit card company. Buyer beware!