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Coaster Fine Furniture


Country United States
State Alabama
Phone 877-221-9666
Website http://www.coasterfurniture.com/

Coaster Fine Furniture Reviews

  • Oct 16, 2023

We purchased 2 Clifford double reclining sofa from Coaster company through Direct buy. It was mentioned as leather sofa of high quality when we went through the catalog and their description . We purchased the sofa in June 2014. Usage of the sofa is average but in June 2016 we saw that the sofa has scratches at few places and on observing carefully we saw that it was peeling away at many place.

We thougt we could get it fixed and called local Sofa repair stores. When they checked the sofa they told us that the leather is not of good quality and cannot be fixed. Even if it is fixed as it is of worst quality, it will start peeling off again.

I contacted Coaster company and the only reply I got was that it was out of warranty. They have clearly gave us wrong information which made us purchase the sofa. When we brought the sofa and paid a lot of money we were under the impression that we will be using it atleast for 10 years and within 2 years the sofa is in such a bad shape. As we use this sofa in our fmaily room, we are unable to invite guests .

  • Dec 27, 2017

The Classy Home and Coaster sold me a sofa, 550139 for which I paid 308.27. The delivery was fine, however, upon screwing the legs into their pre-drilled holes and sitting on it, the sofa collapsed. Upon checking the underframe, we realized the wood was very thin, or recycled and cheap and that is why it did not hold weight. Coaster tried to blame the delivery people, however, I told them it did not arrive broken, it only collapsed after someone sat on it and the collapse even caused them to hurt their back. The Classy Home was sent photos of the collapsed leg and the collapsed photo. They claim they have to investigate this as a claim. Their customer service is poor, a full refund should have been immediately done and they should send someone to pick up this piece of garbage they sold me. Will likely have to end up in court.

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