The pitch is "we want to offer you a 3 day vacation at one of our resorts for ($179, $199, $229). All we ask is that you attend a Time Share 2-hour presentation to buy into our resorts system. And they usually offer a perk like a $100-$200 pre-paid credit card that can be used as desired." But they are rather pushy about getting that reservation and then setting the time for the time share sales presentation to attend.
OK - anyway, don't ask for a refund - they have a "recision deadline", that is never discussed, which is a few days, beyond which they simply keep your money, no refund. And if you need to cancel there is an extension fee if life sitatuations prevent using the nights. Also, if you attempt to cancel a reservation within a 14 day period prior to reservation date, there is a $75 cancel fee. Arrggh!
I did attend one of these sales presentations - and it is High Pressure!
Do yourself a favor - just book a vacation of your choice directly with a resort - and never go near anything to do with the Wyndham resort system. It is modern day Scam central. And units are nothing special, just condo style studios, 1,2,3 bedroom units for outrageous prices and annual fees.
If you can afford their prices, then you can afford to get a vacation rental property and not have to be in a large multi-unit complex with lots of people you would never hang out with anyway.
I went to Club Wyndham timeshare on 6/4. Signed up and then wrote & mailed certified letter, called, spoke to rep to cancel and cancelled on website on 6/5. They charged my credit card (Chase Bank) $350 on 6/4 and have not refunded it yet and it is 6/22/23. I have disputed the charge on 6/11/23 and still Chase Bank Visa has not refunded my money.
Hello this is Josefina Luna and Guillermo De La Torre Duran. We filed a complaint with Attorney General about the lies that the agents at Wyndham Riverside Suites in San Antonio tell us to trick us into signing a timeshare contract. We did not want a timeshare, we did not understand what we were getting into, we did not approve of them opening a credit card in my name and once we realized we had been scammed we told them to stop drafting payments and that we were disputing the debt. Wyndham responded and said they did nothing wrong and followed the rules. We asked for a contract in Spanish and they said OK but they did not send us the contract in Spanish until one week later and the figures were blank on the contract and by then the cancellation period was over. Wyndham knows that we dispute this contract and that we stopped paying and blocked the automatic debit they had set up, that was over one year ago. Last month Wyndham tried to go back and debit our card again for $131.33 on Sept. 10, 2022. The charge did not go through, but we blocked authorization for this card and they are still trying to get money from us. We contacted Elaine Havock at Wyndham and she made an excuse that the illegal draft was due to website renovation. She says that we cancelled the loan payments and the maintenance assessments but that we did NOT cancel the vacation sidekick program and that is why they billed us. The problem is that the Vacation Sidekick yearly fee is $59.95 and it was due in June 2022. Why did Wyndham try to draft $131.33 from our account on Sept. 10, 2022 and lie about it to us. I have attached the letters. This is wrong and it is illegal and we are letting all agencies and also the police in Colorado know about how Elaine Havock and Wyndham trick and manipulate and lie to people instead of doing the right thing and releasing us from the contract.
We had the absolute rudest, arrogant, condescending a** of a sales agent at the Branson office. His name is Mitch. We told him we couldn't commit to the ridiculously priced top line offer and he got extremely rude, disrespectful, condescending and when I answered a text from my daughter telling me that my niece's baby had just been born he rudely told me that he was paying me for this time and not to be on my cell phone. He spoke to me like I was a three year old. I'm old enough to be this little s$@*head's mother. He said we were just there for the $150. Please. We wanted to have some time to think about it, he said no. I told my husband I wouldn't buy water from this guy if I was in the middle of the Sahara desert. We were ready to leave then and there. But his manager Jake Baxter talked to us as we were leaving and was respectful, laid back, not pushy so we bought from him. I am hoping this wasn't a little bad cop, good cop ploy. Mitch doesn't need to be in sales at all. He is better suited for telemarketing in hell. Please don't let him be this rude to another customer. You never know. A person who doesn't have a million dollars today might have a million tomorrow. But you have treated them like
My wife and I are very frustrated and disappointed with Wyndham Vacation Club. It is not at all what we were lead to believe we had purchasing as part of their vacation marketing sales pitch. I’m a US military veteran and if this is how Wyndham treats our American Vet’s then same on them and any other organization the supports or does business with them.
Our first frustration was the inability to utilize the 4day/3 night package from the palm-Aire, Fl resort with the availability listed online based on package membership type the Rep stated we’d be allowed to do. We were told from the sales pitch that we were required to call a reservation specialist and let them look up each resort we are interested in for availability. At no time did the presenter or sales representative redirect us to any limitations mentioned in any small print nor were we offered to “view” images of the actually properties that would be available to us – nice bait and switch by the way.
I’m sure we were not the first to expect dishonesty, deception and lack of integrity from a company such as Wyndham, and we won’t be the last. I’ve never been known to be naive or gullible, but this time as Wyndham vacation members we have been treated horribly, This will be the one and only time we will ever be treated in justly by Wyndham and taken for a fool. The only thing we discovered about the Wyndham vacation sales is the they train and tell their customer service rep’s to used Unethical Manipulative Business Practices,we were taken advantage of just because we had booked and stayed at the wyndham for our vacation. Now I see that the Wyndham sales reps objective are to sale to the consumer at whatever cost, were scammed.
I was vacationing in Maui and went to rent some snorkeling gear from one of the well known shops on the island when I was offered a "discount" for 2 hours of my time and cash back in my hand. Thinking it would be interesting to learn about the timeshare process I accepted the offer and scheduled my session.
I show up to my session and immediately they were disappointed that I was single and did have my significant other present. I didn't realize that they needed two people to play off of and pit against each other to cave to the high pressure sales tactics. I was assigned a sales rep and given a quick intro and then sat in a room with about 20 other individuals who also took the bait.
The presentation cuts right to the chase; if you don't take your family on vacation you're horrible and not like the rest of society. And by buying their timeshare, you gurantee your vacation.
If only...
I was offered a points package that looked good on paper but was horrible in execution. Recurring maintenance costs for your points are nearly what you would pay to stay at an equivalent resort in the same area. If you had to finance any of the purchase you'd come out behind.
I explained multiple times that I didn't have that much cash on hand and would not finance anything. Deal after deal appeared before me, manager's special, points every other year, last chance offers, and then finally, the "Discovery" program. For about $2000 after fees I could have 200,000 points, 20 months to use them, and I could apply the balance to a timeshare purchase and lock in my rates. After 5 hours without food and being pressured I caved just so I could enjoy the rest of my day.
What I purchased was sold as a way to see the resorts and try before I buy. "Exactly like being an owner" they said.
Bulls*it.
I had two dozen resorts I could use my points with. Period. I had no access to online booking and had to call in on the toll free number to speak to someone. Over 20 months I had zero availability at any resort that I wanted. Call six months in advance? Booked. Last minute openings? None. Waiting list? Not an option.
Oh.. and 200,000 points is supposedly enough for 4 weeks. However, with peak travel periods I could have blown that in a single week at any resort. $299/night? Bargain!
I was unable to use a single point. At least they stopped calling me after my points expired. During those 20 months I had multiple calls to upgrade or buy more points. Good riddence.
CLUB WYNDHAM Reviews
The pitch is "we want to offer you a 3 day vacation at one of our resorts for ($179, $199, $229). All we ask is that you attend a Time Share 2-hour presentation to buy into our resorts system. And they usually offer a perk like a $100-$200 pre-paid credit card that can be used as desired." But they are rather pushy about getting that reservation and then setting the time for the time share sales presentation to attend.
OK - anyway, don't ask for a refund - they have a "recision deadline", that is never discussed, which is a few days, beyond which they simply keep your money, no refund. And if you need to cancel there is an extension fee if life sitatuations prevent using the nights. Also, if you attempt to cancel a reservation within a 14 day period prior to reservation date, there is a $75 cancel fee. Arrggh!
I did attend one of these sales presentations - and it is High Pressure!
Do yourself a favor - just book a vacation of your choice directly with a resort - and never go near anything to do with the Wyndham resort system. It is modern day Scam central. And units are nothing special, just condo style studios, 1,2,3 bedroom units for outrageous prices and annual fees.
If you can afford their prices, then you can afford to get a vacation rental property and not have to be in a large multi-unit complex with lots of people you would never hang out with anyway.
I went to Club Wyndham timeshare on 6/4. Signed up and then wrote & mailed certified letter, called, spoke to rep to cancel and cancelled on website on 6/5. They charged my credit card (Chase Bank) $350 on 6/4 and have not refunded it yet and it is 6/22/23. I have disputed the charge on 6/11/23 and still Chase Bank Visa has not refunded my money.
Hello this is Josefina Luna and Guillermo De La Torre Duran. We filed a complaint with Attorney General about the lies that the agents at Wyndham Riverside Suites in San Antonio tell us to trick us into signing a timeshare contract. We did not want a timeshare, we did not understand what we were getting into, we did not approve of them opening a credit card in my name and once we realized we had been scammed we told them to stop drafting payments and that we were disputing the debt. Wyndham responded and said they did nothing wrong and followed the rules. We asked for a contract in Spanish and they said OK but they did not send us the contract in Spanish until one week later and the figures were blank on the contract and by then the cancellation period was over. Wyndham knows that we dispute this contract and that we stopped paying and blocked the automatic debit they had set up, that was over one year ago. Last month Wyndham tried to go back and debit our card again for $131.33 on Sept. 10, 2022. The charge did not go through, but we blocked authorization for this card and they are still trying to get money from us. We contacted Elaine Havock at Wyndham and she made an excuse that the illegal draft was due to website renovation. She says that we cancelled the loan payments and the maintenance assessments but that we did NOT cancel the vacation sidekick program and that is why they billed us. The problem is that the Vacation Sidekick yearly fee is $59.95 and it was due in June 2022. Why did Wyndham try to draft $131.33 from our account on Sept. 10, 2022 and lie about it to us. I have attached the letters. This is wrong and it is illegal and we are letting all agencies and also the police in Colorado know about how Elaine Havock and Wyndham trick and manipulate and lie to people instead of doing the right thing and releasing us from the contract.
We had the absolute rudest, arrogant, condescending a** of a sales agent at the Branson office. His name is Mitch. We told him we couldn't commit to the ridiculously priced top line offer and he got extremely rude, disrespectful, condescending and when I answered a text from my daughter telling me that my niece's baby had just been born he rudely told me that he was paying me for this time and not to be on my cell phone. He spoke to me like I was a three year old. I'm old enough to be this little s$@*head's mother. He said we were just there for the $150. Please. We wanted to have some time to think about it, he said no. I told my husband I wouldn't buy water from this guy if I was in the middle of the Sahara desert. We were ready to leave then and there. But his manager Jake Baxter talked to us as we were leaving and was respectful, laid back, not pushy so we bought from him. I am hoping this wasn't a little bad cop, good cop ploy. Mitch doesn't need to be in sales at all. He is better suited for telemarketing in hell. Please don't let him be this rude to another customer. You never know. A person who doesn't have a million dollars today might have a million tomorrow. But you have treated them like
Scam
You are into something you don’t want any part of for lifetime. I hope you are one of the few who don’t regret it.
My wife and I are very frustrated and disappointed with Wyndham Vacation Club. It is not at all what we were lead to believe we had purchasing as part of their vacation marketing sales pitch. I’m a US military veteran and if this is how Wyndham treats our American Vet’s then same on them and any other organization the supports or does business with them.
Our first frustration was the inability to utilize the 4day/3 night package from the palm-Aire, Fl resort with the availability listed online based on package membership type the Rep stated we’d be allowed to do. We were told from the sales pitch that we were required to call a reservation specialist and let them look up each resort we are interested in for availability. At no time did the presenter or sales representative redirect us to any limitations mentioned in any small print nor were we offered to “view” images of the actually properties that would be available to us – nice bait and switch by the way.
I’m sure we were not the first to expect dishonesty, deception and lack of integrity from a company such as Wyndham, and we won’t be the last. I’ve never been known to be naive or gullible, but this time as Wyndham vacation members we have been treated horribly, This will be the one and only time we will ever be treated in justly by Wyndham and taken for a fool. The only thing we discovered about the Wyndham vacation sales is the they train and tell their customer service rep’s to used Unethical Manipulative Business Practices,we were taken advantage of just because we had booked and stayed at the wyndham for our vacation. Now I see that the Wyndham sales reps objective are to sale to the consumer at whatever cost, were scammed.
I was vacationing in Maui and went to rent some snorkeling gear from one of the well known shops on the island when I was offered a "discount" for 2 hours of my time and cash back in my hand. Thinking it would be interesting to learn about the timeshare process I accepted the offer and scheduled my session.
I show up to my session and immediately they were disappointed that I was single and did have my significant other present. I didn't realize that they needed two people to play off of and pit against each other to cave to the high pressure sales tactics. I was assigned a sales rep and given a quick intro and then sat in a room with about 20 other individuals who also took the bait.
The presentation cuts right to the chase; if you don't take your family on vacation you're horrible and not like the rest of society. And by buying their timeshare, you gurantee your vacation.
If only...
I was offered a points package that looked good on paper but was horrible in execution. Recurring maintenance costs for your points are nearly what you would pay to stay at an equivalent resort in the same area. If you had to finance any of the purchase you'd come out behind.
I explained multiple times that I didn't have that much cash on hand and would not finance anything. Deal after deal appeared before me, manager's special, points every other year, last chance offers, and then finally, the "Discovery" program. For about $2000 after fees I could have 200,000 points, 20 months to use them, and I could apply the balance to a timeshare purchase and lock in my rates. After 5 hours without food and being pressured I caved just so I could enjoy the rest of my day.
What I purchased was sold as a way to see the resorts and try before I buy. "Exactly like being an owner" they said.
Bulls*it.
I had two dozen resorts I could use my points with. Period. I had no access to online booking and had to call in on the toll free number to speak to someone. Over 20 months I had zero availability at any resort that I wanted. Call six months in advance? Booked. Last minute openings? None. Waiting list? Not an option.
Oh.. and 200,000 points is supposedly enough for 4 weeks. However, with peak travel periods I could have blown that in a single week at any resort. $299/night? Bargain!
I was unable to use a single point. At least they stopped calling me after my points expired. During those 20 months I had multiple calls to upgrade or buy more points. Good riddence.