I purchased the service in order to transfer Google Hangouts emails from one Gmail account to another. Went through the entire process and received an email informing me of the "successful completion of zero emails transferred". Contacted their Customer Service about the issue and was informed that Google Hangouts emails were not supported by the service. Since this was my sole purpose for using the application and it was evident from the logs that I had received no benefit, I politely requested a refund.
They took a day to respond but eventually informed me that a refund had been processed. When the refund did not appear in my account more than a week later I contacted them requesting that they double check and confirm that the refund went through. When no response was received, I reiterated the request on the following day. And again on the next. And the next.
My communications were patently ignored, and I was never refunded. A company that does not deliver on promises and ignores communications is not to be trusted by consumers.
CloudHQ advertised free service to transfer gmail emails to drive. Once I accepted, downloaded and figured it all out they told me it was only free for 14 days.
cloudHQ Reviews
Very bad service and worst support ever
The free service is good, but when you pay, their service and support is very bad, and even do not refund.
Very bad service and worst support ever
The free service is good, but when you pay, their service and support is very bad, and even do not refund.
Website is "timed out." "It seems like operation timed out. Please wait few seconds and try again."
Gathering data is very slow.
Too much business for their servers, although they charge a lot.
I purchased the service in order to transfer Google Hangouts emails from one Gmail account to another. Went through the entire process and received an email informing me of the "successful completion of zero emails transferred". Contacted their Customer Service about the issue and was informed that Google Hangouts emails were not supported by the service. Since this was my sole purpose for using the application and it was evident from the logs that I had received no benefit, I politely requested a refund.
They took a day to respond but eventually informed me that a refund had been processed. When the refund did not appear in my account more than a week later I contacted them requesting that they double check and confirm that the refund went through. When no response was received, I reiterated the request on the following day. And again on the next. And the next.
My communications were patently ignored, and I was never refunded. A company that does not deliver on promises and ignores communications is not to be trusted by consumers.
CloudHQ advertised free service to transfer gmail emails to drive. Once I accepted, downloaded and figured it all out they told me it was only free for 14 days.