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Clayben


Country United Kingdom
State England
City Greater London
Address 107-111 Fleet Street London
Website https://clayben.com/

Clayben Reviews

  • Aug 5, 2020

I ordered 2 pair pants and 1 pair shorts from them. pants were supposed to fit up to size 38" but they are at max 36", so they cannot be buttoned. The shorts fit the waist but are so tight nothing can be put into the pockets. These ietms cannot be worn by me and are of no use to me.

I contacted them and they offered a discount on a future purchase if I kept the items. Since the items are no use to me I insisted on returning them. They said I have to pay to ship them back to:

No.3, Zhenxing East Yiheng Road, Gaobu Town, Dongguan city,Guangdong province China Post codeļ¼š523000 Receipt:Patrick Li Tel: 18938184948 I have no priced the cost of the return yet I saw that someone else on this site posted a very similar report so I thought I should as well.

  • Jun 13, 2020

Do not buy from this Company . They took over 90 Days for me to receive the product and when I got them they were not the size I ordered. I wear a 36 waist and these are 30" . I Asked for them to Exchange the pants but they dont sell them anymore, and they did even offer mean Alternative . I assume this company is a bunch of people who buy lot's of clothing and shlep them off , and when they are gone they are gone. These people did not even offer me an Exchange . What a Joke. they have messed with he wrong lawyer .

Not only do these people want Me to pay to return their goods I will have to wait forever to get it . I have over $100.00 into this and are not going to stop until I get a refund. Remember , "Clayben" and their rip off department "Serfastly.com......

Dear customer, Thanks for your support and concern on our store. We are very sorry to hear that the goods you received can not meet your satisfaction. While according to our substantial experience, it will cost you more than 20USD for shipping the product back to us and customers need to be responsible for the returning shipping fee. If you really don't want to keep it, you could send it to your friends or family as a gift or sell it to someone who like it. Looking forward to hearing from you. If you have any questions, please feel free to contact us. Have a nice day. Best regards! CS Sweety

They want to charge more them back $20.00 to ship them back for a credit ? And they were shipped from a wearhouse in Chino California which is 30 miles from me ? What a bunch of thieves. Boycott China Now !

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