When I contacted them about where my video was, I was told that they updated their servers (even though the video was hosted on a different website) and it was deleted. When I asked if there's any way to retrieve it, they said no one is in the office (yet someone is still able to send emails?) There was no warning or notification that our wedding video was going to be deleted, nor was it stated in the contract that we had signed that the video would get deleted at any point.
I am absolutely torn up about this, as it was the last video we had of some of our deceased family members. It's been almost 3 years since I hired classic photographers, and I have yet to get a straight answer from them. HORRIBLE, HORRIBLE, HORRIBLE COMPANY!
Classic photographers was the worst compnay to deal with during my wedding. In fact , just minites before I had to walk down the aisle, I was on the phone negotiating with them to NOT rip me off! Horrible company!
I had to wrestle with this comapny for weeks to not rip me off 1400! Once they had my payment in full, they cancelled the photographer on me a week and a half after I booked. I was not happy with any of the other photographer choices they had and they refused to refund my money telling me I had to choose one of thier photographers I did not like or too bad!
They were all to happy to just take my money and give me nothing in return. I wrestled for weeks with thier one customer service agent who only one thing to say to me each time being: Sorry, were keeping your 1400 lady!
After hard ball screaming negotiations, I managed to get them to give me a videographer.
Down to the last minute of my wedding march I was still on the phone with this HORRIBLE company to try to get something without getting ripped off. Not helpful. Not kind.
If you want to preserve your peace for your wedding DO NOT use this company!
Classic Photographers Reviews
When I contacted them about where my video was, I was told that they updated their servers (even though the video was hosted on a different website) and it was deleted. When I asked if there's any way to retrieve it, they said no one is in the office (yet someone is still able to send emails?) There was no warning or notification that our wedding video was going to be deleted, nor was it stated in the contract that we had signed that the video would get deleted at any point.
I am absolutely torn up about this, as it was the last video we had of some of our deceased family members. It's been almost 3 years since I hired classic photographers, and I have yet to get a straight answer from them. HORRIBLE, HORRIBLE, HORRIBLE COMPANY!
Classic photographers was the worst compnay to deal with during my wedding. In fact , just minites before I had to walk down the aisle, I was on the phone negotiating with them to NOT rip me off! Horrible company!
I had to wrestle with this comapny for weeks to not rip me off 1400! Once they had my payment in full, they cancelled the photographer on me a week and a half after I booked. I was not happy with any of the other photographer choices they had and they refused to refund my money telling me I had to choose one of thier photographers I did not like or too bad!
They were all to happy to just take my money and give me nothing in return. I wrestled for weeks with thier one customer service agent who only one thing to say to me each time being: Sorry, were keeping your 1400 lady!
After hard ball screaming negotiations, I managed to get them to give me a videographer.
Down to the last minute of my wedding march I was still on the phone with this HORRIBLE company to try to get something without getting ripped off. Not helpful. Not kind.
If you want to preserve your peace for your wedding DO NOT use this company!