This company is almost entirely computer run. Customer service people are stationed in India (as in the former British colony). They have scripted responses and no access to a creditor's account. This company has lost many billions recently. The best tact to take with CFA is to try to make a deal, then simply do not pay them. Their customer interface is handled by morons. With all the money they save by placing customers on hold and servicing inquiries with dolts, they can afford to absorb your loan balance. Late payment fees should NEVER be paid as they collect interest on unpaid balances. So, if your payment is late, one pays the interest accrued to date of payment AND a late fee. Do not pay late fees. Given the way your tax dollars are being used to bail out financial institutions, you should not even pay your payments.
Provide a description of the incident and how you were victimized. Provide information not captured elsewhere in this complaint form.
On April 17, 2018 I received a voicemail message on my phone. I was to contact Christopher Johnson, calling from Citifinancial, regarding a loan. So I called (954)354-9112 and was told by Mr. Johnson that I was approved for a loan up to 10,000. I indicated I'd be interested in the loan of 10,000. Mr. Johnson indicated that they would send me two separate Money Grams in the Amount of 5001.00, but I would need to pay for the transfer fee upfront. He requested I send it using Steam gift cards. Purchased the 200.00 as requested and sent them by photo over the phone. (Pics of the back of the cards with ID numbers). Then I was told by a couple stores Advance America, and CVS that the max amount I could get is 2,500.00 every 24 hrs. After calling Them back they indicated that to transfer funds to my bank, Tennessee requires a transfer tax, so I proceeded to obtain 700.00 in Steam cards and sent them by photo over my cell phone. Then another fee was required for certification from State Farm to back the loan if I failed to repay...that was 500.00 more sent the same way. They then indicated an error by them would required me to resend and additional 500.00, so I did. Then another fee of 310.00 was required, so I purchased 320.00 in steam cards and sent them. They then got angry and stated I was to get 310.00 in cards, not 320.00, so this require me to send another 310. As most stores don't carry 10.00 gift cards, I ran around and located one by google at Kroger's. Each time I got ready to go get the cards, they stated your loan will be transferred in no more than a half hour. After sending them 2,330.00 in Steam gift cards. They then indicated I would need to pay 1230.00 to transfer the loan to a bank that was setup on an ATM system.
At this point I stopped sending anything more, and have all the gift cards in my possession, with all but one receipts. As a 65 year old retired 23yrs honorable service Veteran of both Vietnam and Desert Storm, I now am 100% disable for service connected injuries from Combat. I've contacted Citifinancial Corporate Office to question this transaction, I indicated they no longer do loans. This confirmed to me it is apparently a scam.
My car was purchased in 2007. I bought the disability insurance with it. I became disabled 3 years after the purchase. Resource Life paid my payments but paid late every month. All car payments were paid but late fees were not. Citifinancial Auto is obviously still holding my title due to Resource Life's untimely manner of making payments. Its been 10 years, I WANT MY TITLE and if I end up getting a lawyer it will cost Citifinancial Auto more than just my title and the negativity on my and my husband's credit record!
i borrowed money from citifinancial in 2008 it was a 15 year loan when i asked for a copy of the payment history from the start of the loan because it appears that i owe as much now as i did 8 years ago the papers they sent me reflect a 23 year loan when my origional loan papers reflect 15 years how do they get away with this kind of crap? judy canon city colorado
Citifinancial Reviews
This company is almost entirely computer run. Customer service people are stationed in India (as in the former British colony). They have scripted responses and no access to a creditor's account. This company has lost many billions recently. The best tact to take with CFA is to try to make a deal, then simply do not pay them. Their customer interface is handled by morons. With all the money they save by placing customers on hold and servicing inquiries with dolts, they can afford to absorb your loan balance. Late payment fees should NEVER be paid as they collect interest on unpaid balances. So, if your payment is late, one pays the interest accrued to date of payment AND a late fee. Do not pay late fees. Given the way your tax dollars are being used to bail out financial institutions, you should not even pay your payments.
Provide a description of the incident and how you were victimized. Provide information not captured elsewhere in this complaint form.
On April 17, 2018 I received a voicemail message on my phone. I was to contact Christopher Johnson, calling from Citifinancial, regarding a loan. So I called (954)354-9112 and was told by Mr. Johnson that I was approved for a loan up to 10,000. I indicated I'd be interested in the loan of 10,000. Mr. Johnson indicated that they would send me two separate Money Grams in the Amount of 5001.00, but I would need to pay for the transfer fee upfront. He requested I send it using Steam gift cards. Purchased the 200.00 as requested and sent them by photo over the phone. (Pics of the back of the cards with ID numbers). Then I was told by a couple stores Advance America, and CVS that the max amount I could get is 2,500.00 every 24 hrs. After calling Them back they indicated that to transfer funds to my bank, Tennessee requires a transfer tax, so I proceeded to obtain 700.00 in Steam cards and sent them by photo over my cell phone. Then another fee was required for certification from State Farm to back the loan if I failed to repay...that was 500.00 more sent the same way. They then indicated an error by them would required me to resend and additional 500.00, so I did. Then another fee of 310.00 was required, so I purchased 320.00 in steam cards and sent them. They then got angry and stated I was to get 310.00 in cards, not 320.00, so this require me to send another 310. As most stores don't carry 10.00 gift cards, I ran around and located one by google at Kroger's. Each time I got ready to go get the cards, they stated your loan will be transferred in no more than a half hour. After sending them 2,330.00 in Steam gift cards. They then indicated I would need to pay 1230.00 to transfer the loan to a bank that was setup on an ATM system.
At this point I stopped sending anything more, and have all the gift cards in my possession, with all but one receipts. As a 65 year old retired 23yrs honorable service Veteran of both Vietnam and Desert Storm, I now am 100% disable for service connected injuries from Combat. I've contacted Citifinancial Corporate Office to question this transaction, I indicated they no longer do loans. This confirmed to me it is apparently a scam.
My car was purchased in 2007. I bought the disability insurance with it. I became disabled 3 years after the purchase. Resource Life paid my payments but paid late every month. All car payments were paid but late fees were not. Citifinancial Auto is obviously still holding my title due to Resource Life's untimely manner of making payments. Its been 10 years, I WANT MY TITLE and if I end up getting a lawyer it will cost Citifinancial Auto more than just my title and the negativity on my and my husband's credit record!
i borrowed money from citifinancial in 2008 it was a 15 year loan when i asked for a copy of the payment history from the start of the loan because it appears that i owe as much now as i did 8 years ago the papers they sent me reflect a 23 year loan when my origional loan papers reflect 15 years how do they get away with this kind of crap? judy canon city colorado