I ordered 3o boxes and 25 paid for locations for my boxes and I received the boxes but when I tried to place them the locations not only said no bit never heard of them no one even called them so after wasting my time gas and money on the business I called them they blame me and sent me 6 more locations and I went to them same thing I called back they said it was my fault and I should try to get locations in my area myself that what I paid you guys for i said then they stopped talking to me I'm now going to the attorneys general office and Bob people please spend your money else where my number is if anyone has questions call me
I ordered 25 locations from Charity Vending. After a few weeks, I received 25 of them. Upon placing boxes at these locations, at least or close to 20% of the locations claimed they DID NOT get a phone call requesting a box be placed in their establishment. All in all, I had 19 replacements, or as they call them "duds", out of 25 that needed replacement.
After submitting this and confirming with their contact at Charity Vending, I waiting at least FOUR WEEKS for the replacements to come in. After receiving no follow up from them whatsoever, I reached out to them only to discover that they retrieved ZERO replacement locations for me due to internal disorganization in their hired service department. Needless to say, this is very poor customer service and delivery.
I offered some approaches as to mitigate the situation--since I was reaching out to them and not them to me--only to discover Charity Vending wasn't interested in that. They offered to refund me the 19 locations, to which I accepted.
This report is filed to demonstrate that this company did not perform the customer service and "commitment to excellence" they display on their website when it comes to replacement locations for their customers. Whatever reason they may state in regards to this filed report, they:
-did not follow up regarding their replacement locations for four weeks
-20% of my initial locations claimed they had not received a call from Charity Vending services (needless to say, I don't believe they all stated this same exact reason because they simply changed their mind about having a box)
-wasted time and gas traveling to locations who had not received a call for placement
-no commitment to excellence in resolving the matter, outside of refunding what they had not delivered
In my opinion, this was a bad delivery, wasted time and money, and the follow up customer service was poor and they just lost a customer.
Hello everyone. I just want to warn everyone to not get involved with the Company called Charity vending. Their website is charity vending dot org. I wanted to quit my janitor job and help people too so I could focus on my dream job as a comic book artist. Anyway straight to the point. I bought 33 units for $1100 dollars. Charity vending claimed that the location were garauttee. When I tried to place the units 29 out of 33 refused to allow me to place. The four locations that I did place were stolen. I asked Charity vending for a refund and they refused. They stole $1100 from me. I work six days a week. People never do business with these frauds. I am also going to report them to the IRS.
Ordered the program 3 weeks ago. I finally got it and 3 of the boxes are missing. Need 28 boxes total, not 25! Everything else in the package seems fine.
Charity Vending Org Reviews
I ordered 3o boxes and 25 paid for locations for my boxes and I received the boxes but when I tried to place them the locations not only said no bit never heard of them no one even called them so after wasting my time gas and money on the business I called them they blame me and sent me 6 more locations and I went to them same thing I called back they said it was my fault and I should try to get locations in my area myself that what I paid you guys for i said then they stopped talking to me I'm now going to the attorneys general office and Bob people please spend your money else where my number is if anyone has questions call me
I ordered 25 locations from Charity Vending. After a few weeks, I received 25 of them. Upon placing boxes at these locations, at least or close to 20% of the locations claimed they DID NOT get a phone call requesting a box be placed in their establishment. All in all, I had 19 replacements, or as they call them "duds", out of 25 that needed replacement.
After submitting this and confirming with their contact at Charity Vending, I waiting at least FOUR WEEKS for the replacements to come in. After receiving no follow up from them whatsoever, I reached out to them only to discover that they retrieved ZERO replacement locations for me due to internal disorganization in their hired service department. Needless to say, this is very poor customer service and delivery.
I offered some approaches as to mitigate the situation--since I was reaching out to them and not them to me--only to discover Charity Vending wasn't interested in that. They offered to refund me the 19 locations, to which I accepted.
This report is filed to demonstrate that this company did not perform the customer service and "commitment to excellence" they display on their website when it comes to replacement locations for their customers. Whatever reason they may state in regards to this filed report, they:
-did not follow up regarding their replacement locations for four weeks
-20% of my initial locations claimed they had not received a call from Charity Vending services (needless to say, I don't believe they all stated this same exact reason because they simply changed their mind about having a box)
-wasted time and gas traveling to locations who had not received a call for placement
-no commitment to excellence in resolving the matter, outside of refunding what they had not delivered
In my opinion, this was a bad delivery, wasted time and money, and the follow up customer service was poor and they just lost a customer.
Hello everyone. I just want to warn everyone to not get involved with the Company called Charity vending. Their website is charity vending dot org. I wanted to quit my janitor job and help people too so I could focus on my dream job as a comic book artist. Anyway straight to the point. I bought 33 units for $1100 dollars. Charity vending claimed that the location were garauttee. When I tried to place the units 29 out of 33 refused to allow me to place. The four locations that I did place were stolen. I asked Charity vending for a refund and they refused. They stole $1100 from me. I work six days a week. People never do business with these frauds. I am also going to report them to the IRS.
Ordered the program 3 weeks ago. I finally got it and 3 of the boxes are missing. Need 28 boxes total, not 25! Everything else in the package seems fine.