Do NOT do any business with Char broil or anything to do with grills online. Very bad customer service to NO customer service. Will be put on hold for over an hour only to be disconnected. Ordered a part for my grill and got an email stating the part was on backorder. I found a part someplace else.
I go to cancel the order and you CANNOT get through to anyone. Emailing them you also get no response. They took my money and now I have to file a dispute with my bank to get the money returned. Pathetic company and will never buy a char broil again.
My Charbroil grill exploded and burned the porch off my house. It is a design flaw in the grill. Charbroil refused any responsibility as did their insurance company/ These products are DANGEROUS !!! Buy something else, ANYTHING else.
Char-Broil, LLC. Reviews
Do NOT do any business with Char broil or anything to do with grills online. Very bad customer service to NO customer service. Will be put on hold for over an hour only to be disconnected. Ordered a part for my grill and got an email stating the part was on backorder. I found a part someplace else.
I go to cancel the order and you CANNOT get through to anyone. Emailing them you also get no response. They took my money and now I have to file a dispute with my bank to get the money returned. Pathetic company and will never buy a char broil again.
My Charbroil grill exploded and burned the porch off my house. It is a design flaw in the grill. Charbroil refused any responsibility as did their insurance company/ These products are DANGEROUS !!! Buy something else, ANYTHING else.