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report scamCountry | United States |
State | North Carolina |
City | Charlotte |
Address | 2125 Southend Drive Unit 250 |
Phone | 1-800-277-5175 |
Website | http://channelbpo.com |
Channel BPO Reviews
At first you might think that having Channel BPO or similar "brand enforcement" companies online is better for your brand but you will realize after it is too late it will ruin the perceived value more than anything when your brand and items are at TJ Maxx , Nordstrom Rack , DSW Shoes, Goodwill stores, Dollar tree and all other discount stores. An overwhelmingly Huge majority of the small resellers on amazon & ebay that have a few of your shoes/items/SKUS are NOT selling counterfeits. Amazon themselves is very serious about enforcing this without any charge contrary to the 1 or 2 smear articles that hit the internet news. If one customer says it is counterfeit the seller gets warned or suspened. If 2 or more say it then that seller will never be able to sell again most likely. The shoes/ items are overstocks ( alsmost always last seasons styles) that are new and 100% authentic almost always. If you do not let them to be sold on amazon / eBay as fast as possible to get them off the market they will be wholesaled to every discount store across the USA which is the worst thing possible.
Channe BPO does absolutely nothing to stop real counterfeiters. They only get rid of small sellers with authentic items that pose zero impact to your brand value.
All this company does for brand protection and their "Rouge sellers" enforcement is send out an email to the seller and is running an unneccassary scam to waste your money when it can easily be done for free. Allowing small sellers to sell one or two shoes a year will not impact any multi million dollar brand name.
Bad sellers get shut down on amazon constantly and policing the listings accomplishes nothing but waste time and money. Concentrate on brand development and improving your listings. Channel BPO is taking advantage of the amazon bubble with all new companies thinking channel BPO is a bunch of experts but they are simply entry level interns charginging you an arm and leg for services you dont need.
We hired this company but realized it was not worth the money at all and our sales are in the 10+ million dollar range now and growing.
This company uses abusive tactics to get small mom & pop sellers like myself to get our accounts suspended and shut down for doing nothing wrong. We do not sell many items online to cause any damage to any major brand and use the extra income to supplement our income at our old age.
If you just email and ask nicely to take down a listing all sellers would listen. You do not need to report us and put us out of business over a pair of shoes from 3 seasons ago that are not found in stores anymore.
TO ANY POTENTIAL BRANDS OR COMPANIES THAT WANT TO USE THEIR SERVICE: Do not waste your money and send an email for free to the seller if you ever have an issue .