I was attracred to Champion movers because of the possetive reviews, but after my horrible experience, I have come to the conclusion that the reviews are questionable. Read this and it may spare you agony and lots of money. This is by far the WORST moving company, bent on deceptive, greedy and unethical business practices.
We requested a visual estimate for a RELOCATION move and I STATED THAT I NEEDED A RELOCATION ESTIMATE for a 5 BEDROOM, GARAGE AND GARDEN SHED CONTENTS from Las Vegas to CA. Jeff schedulled and performed 2 visual inspections of the ENTIRE 5 BEDROOM HOUSE and based on that, provided a "binding" estimate on 2 occasions. Jeff and I communicated before the move and we confirmed that everything was going to CA with the exception of the washer, dryer, and kitchen refrigerator. He also assured us that the price was to move ALL our property in one truck at one time, not shared truck but a dedicated truck.
Fast forward to the moving day, the movers came and packed our belongings, as we had paid an extra $1,500.00 for the packing service. Then they loaded the truck and left for CA leaving a quarter of our property in the Las Vegas home. From the time when the visual inspection was performed till the day of the move, there was no change in the amount of furniture or things being moved. Therefore, we trusted Jeff and believed him when he assured us that the ENTIRE contents of house, garden sheds and garage would be relocated at one time and could fit in the truck. Jeff chose the size of truck based on measurements or size of the things being moved after his 2 visual inspections. Yet, somehow, the truck they sent was too small to fit all the property being moved. The driver said he could not fit anymore things in the truck. There was no offer to get a larger truck, no remedy at all.
They simply left our things behind, arrived in CA with a partial load demanding payment. We asked about the rest of our property and refused to accept the delivery or pay till we got ALL our property delivered as agreed. They in turn left with our property and charged $950 per day for storage and NEVER addressed the issue of our belongings which they had left in Las Vegas.
Upon arrival at delivery point Solomon and another greedy money hungry person called demanding that we accept delivery, and said if we wanted the rest of the property left in Las Vegas, we would have to pay another $3000. Greedy, deceptive, and unscrupulous. The next time I see the names, Jeff Rosenthal, Solomon, Moses I will be aware of their unscrupulous behavior. Moses called and proceeded to browbeat us with an interogation rather than offering a solution on delivering the rest of our property.I will be sure to avoid them and this company.
I intend to notify the Nevada Secretary of state, the BBB, Fair Trade Commission, and FMCSA Federal Motor Carrier Safety Administration, Fair Trade Commission, US Department of Transportation. This company perpetuates the negative stereotype of "what's done in Vegas stays in Vegas" in my case it's come CA and it won't stop here.
Let me assure you that what I have written are the facts that took place and our interpretation. We moved from a single story home in Yuma to a two story town home in Minnesota.
Just like many others we searched the internet to find the most cost effective means to move from Yuma Arizona to Apple Valley Minnesota. We found Champion Movers to be one of the cheapest listed.
We asked that they be at our home in Yuma on 06/22/2017 to pack up and move us out. Champion never sent anyone out for a pre-inspection prior to the 22nd. At the end of the packing of our household goods, the driver claimed we had over 7,000 pounds and the cost to move this would be over $900.00 additional to what was estimated. The driver gave us two choices, sign off on his estimate or take a chance that it may turn out much higher after the weight is checked and pay even more. I refused to sign off on his estimate and told them I would wait until the truck is weighed and go with that. I was right to wait otherwise it would have cost that additional $900.00.
Champion movers asked for a delivery date at which time we requested 07/03/2017. The delivery driver did not arrive until 07/16/2017, 13 days later.
As the driver and his assistant brought items into the house we found items that were broken to include the glass on our curio cabinet. When we informed the driver of the damage to our items, the driver took out a document they use to add additional charges to the customs for the use of stairs and/or an elevator. With this document in his hands his words to use were “I could be a d*** and charge you for this”. So we had to keep quiet about any damages they did.
Later while bringing in some larger items like a dresser, the driver wanted to use the elevator and asked my wife to show him how to get to the elevator. As my wife and the driver were walking around to the elevator the driver again used that same document to tell her that he could charge us an additional $620.00 dollars. When my wife asked if he planned to charge us that amount, the driver told her “no, but I would appreciate a very nice tip at the end”. When my wife got back inside the house, she immediately told myself, my son, and his girlfriend of the conversation that took place between her and the driver. At this point we felt that we had no choice but to pay a very nice tip to the driver to keep from being charged the additional $620.00, this is called “Extortion” and is an illegal activity, a felony.
To make sure we were covering this illegal activity I recorded the driver taking a $200.00 dollar tip from me and ensuring he would not charge us the additional $620.00. We also complained to him about the grease they brought in and the damage to the carpet with grease marks throughout the house.
I then contacted Champion Movers and spoke with the manager “Tonya”. I informed her of everything that had taken place and shew told me she would immediately talk to the owner. I tried for several days afterwards to get an answer from the owner, through Tonya but failed. Finally after a week of calling, Tonya informed me that she had spoken to the owner and that the bottom line was, they were backing the driver.
Since then I have spoken with our attorney who has given us a couple ways to handle all this and we are following her advice.
I would say that everyone stay away from this company as they will try their best to rip you off.
Champion Movers Reviews
I was attracred to Champion movers because of the possetive reviews, but after my horrible experience, I have come to the conclusion that the reviews are questionable. Read this and it may spare you agony and lots of money. This is by far the WORST moving company, bent on deceptive, greedy and unethical business practices.
We requested a visual estimate for a RELOCATION move and I STATED THAT I NEEDED A RELOCATION ESTIMATE for a 5 BEDROOM, GARAGE AND GARDEN SHED CONTENTS from Las Vegas to CA. Jeff schedulled and performed 2 visual inspections of the ENTIRE 5 BEDROOM HOUSE and based on that, provided a "binding" estimate on 2 occasions. Jeff and I communicated before the move and we confirmed that everything was going to CA with the exception of the washer, dryer, and kitchen refrigerator. He also assured us that the price was to move ALL our property in one truck at one time, not shared truck but a dedicated truck.
Fast forward to the moving day, the movers came and packed our belongings, as we had paid an extra $1,500.00 for the packing service. Then they loaded the truck and left for CA leaving a quarter of our property in the Las Vegas home. From the time when the visual inspection was performed till the day of the move, there was no change in the amount of furniture or things being moved. Therefore, we trusted Jeff and believed him when he assured us that the ENTIRE contents of house, garden sheds and garage would be relocated at one time and could fit in the truck. Jeff chose the size of truck based on measurements or size of the things being moved after his 2 visual inspections. Yet, somehow, the truck they sent was too small to fit all the property being moved. The driver said he could not fit anymore things in the truck. There was no offer to get a larger truck, no remedy at all.
They simply left our things behind, arrived in CA with a partial load demanding payment. We asked about the rest of our property and refused to accept the delivery or pay till we got ALL our property delivered as agreed. They in turn left with our property and charged $950 per day for storage and NEVER addressed the issue of our belongings which they had left in Las Vegas.
Upon arrival at delivery point Solomon and another greedy money hungry person called demanding that we accept delivery, and said if we wanted the rest of the property left in Las Vegas, we would have to pay another $3000. Greedy, deceptive, and unscrupulous. The next time I see the names, Jeff Rosenthal, Solomon, Moses I will be aware of their unscrupulous behavior. Moses called and proceeded to browbeat us with an interogation rather than offering a solution on delivering the rest of our property.I will be sure to avoid them and this company.
I intend to notify the Nevada Secretary of state, the BBB, Fair Trade Commission, and FMCSA Federal Motor Carrier Safety Administration, Fair Trade Commission, US Department of Transportation. This company perpetuates the negative stereotype of "what's done in Vegas stays in Vegas" in my case it's come CA and it won't stop here.
Let me assure you that what I have written are the facts that took place and our interpretation. We moved from a single story home in Yuma to a two story town home in Minnesota.
Just like many others we searched the internet to find the most cost effective means to move from Yuma Arizona to Apple Valley Minnesota. We found Champion Movers to be one of the cheapest listed.
We asked that they be at our home in Yuma on 06/22/2017 to pack up and move us out. Champion never sent anyone out for a pre-inspection prior to the 22nd. At the end of the packing of our household goods, the driver claimed we had over 7,000 pounds and the cost to move this would be over $900.00 additional to what was estimated. The driver gave us two choices, sign off on his estimate or take a chance that it may turn out much higher after the weight is checked and pay even more. I refused to sign off on his estimate and told them I would wait until the truck is weighed and go with that. I was right to wait otherwise it would have cost that additional $900.00.
Champion movers asked for a delivery date at which time we requested 07/03/2017. The delivery driver did not arrive until 07/16/2017, 13 days later.
As the driver and his assistant brought items into the house we found items that were broken to include the glass on our curio cabinet. When we informed the driver of the damage to our items, the driver took out a document they use to add additional charges to the customs for the use of stairs and/or an elevator. With this document in his hands his words to use were “I could be a d*** and charge you for this”. So we had to keep quiet about any damages they did.
Later while bringing in some larger items like a dresser, the driver wanted to use the elevator and asked my wife to show him how to get to the elevator. As my wife and the driver were walking around to the elevator the driver again used that same document to tell her that he could charge us an additional $620.00 dollars. When my wife asked if he planned to charge us that amount, the driver told her “no, but I would appreciate a very nice tip at the end”. When my wife got back inside the house, she immediately told myself, my son, and his girlfriend of the conversation that took place between her and the driver. At this point we felt that we had no choice but to pay a very nice tip to the driver to keep from being charged the additional $620.00, this is called “Extortion” and is an illegal activity, a felony.
To make sure we were covering this illegal activity I recorded the driver taking a $200.00 dollar tip from me and ensuring he would not charge us the additional $620.00. We also complained to him about the grease they brought in and the damage to the carpet with grease marks throughout the house.
I then contacted Champion Movers and spoke with the manager “Tonya”. I informed her of everything that had taken place and shew told me she would immediately talk to the owner. I tried for several days afterwards to get an answer from the owner, through Tonya but failed. Finally after a week of calling, Tonya informed me that she had spoken to the owner and that the bottom line was, they were backing the driver.
Since then I have spoken with our attorney who has given us a couple ways to handle all this and we are following her advice.
I would say that everyone stay away from this company as they will try their best to rip you off.