We took our vehicle in to Champion Chevrolet for its 100,000 mile service, and the service manager told us it would not cost more than $1,600. The service estimate included a lube, oil & filter change, check & set tire pressure, multi-point vehicle inspection, BG transmission flush, tune up, brake fluid flush, air induction service, power steering flush and cooling system flush. The final cost was $1517.62. My husband asked them to check the power steering column because it was loose. They reported the power steering column was broken and a bearing needed to be replaced at a cost of approximately $1600. My husband declined replacement. They put on the estimate the power steering column is damaged and the vehicle was unsafe to drive, but only noted trim replacement of $118.90, and not the $1600 estimated bearing replacement cost they said was needed. Eighteen days later I took the vehicle to a local repair shop to get an estimate for repair of the power steering column. The repair shop said the bolts were loose and simply needed to be tightened, requiring about 1 hour in repair labor and costing about $75. That repair was completed and we've had no further issues. The repair shop said there was nothing else wrong with the power steering column. I am a female and the usual driver of the vehicle. I had not noticed the power steering being loose and had no issues in steering prior to this experience, but my husband, who is much larger, said he noticed it. I thought perhaps he loosened the bolts leaning or yanking on the steering wheel entering or exiting the vehicle on his trip. Crux of issue is a stab at charging a customer for unnecessary repairs at a prospective cost of $1600 when the repairs at most should have cost $75.
Champion Chevrolet Reviews
We took our vehicle in to Champion Chevrolet for its 100,000 mile service, and the service manager told us it would not cost more than $1,600. The service estimate included a lube, oil & filter change, check & set tire pressure, multi-point vehicle inspection, BG transmission flush, tune up, brake fluid flush, air induction service, power steering flush and cooling system flush. The final cost was $1517.62. My husband asked them to check the power steering column because it was loose. They reported the power steering column was broken and a bearing needed to be replaced at a cost of approximately $1600. My husband declined replacement. They put on the estimate the power steering column is damaged and the vehicle was unsafe to drive, but only noted trim replacement of $118.90, and not the $1600 estimated bearing replacement cost they said was needed. Eighteen days later I took the vehicle to a local repair shop to get an estimate for repair of the power steering column. The repair shop said the bolts were loose and simply needed to be tightened, requiring about 1 hour in repair labor and costing about $75. That repair was completed and we've had no further issues. The repair shop said there was nothing else wrong with the power steering column. I am a female and the usual driver of the vehicle. I had not noticed the power steering being loose and had no issues in steering prior to this experience, but my husband, who is much larger, said he noticed it. I thought perhaps he loosened the bolts leaning or yanking on the steering wheel entering or exiting the vehicle on his trip. Crux of issue is a stab at charging a customer for unnecessary repairs at a prospective cost of $1600 when the repairs at most should have cost $75.