I purchased a vintage coffee table online from the website of Chairish, Inc. This coffee table, advertised as possibly having small defects or signs of age and unaltered, had two huge cracks/breaks across the entire table. The cracks/breaks were poorly glued and two braces were hammered into the underside to keep the table in one piece. Also, an unknown substance was applied over the original finish in an attempt to hide the cracks/breaks in the table. This substance melted in the heat during shipping and adhered to the shipping materials. When the shipping materials were removed, pieces of the finish were pulled off. The table was sticky, congealed and gunky.
I contacted Chairish regarding these issues. In its response, Chairish requested photos, which I emailed within 24 hours. However, there has been no resolution. Chairish is demanding that I store this defective table until they find a shipper (open ended date, meaning no date) and states it will return my money “once the item is picked up” (again no date). They could send UPS or FedEx tomorrow to pick it up. I am unaware of any law which requires me to store defective furniture purchased from scammers.
Chairish Reviews
I purchased a vintage coffee table online from the website of Chairish, Inc. This coffee table, advertised as possibly having small defects or signs of age and unaltered, had two huge cracks/breaks across the entire table. The cracks/breaks were poorly glued and two braces were hammered into the underside to keep the table in one piece. Also, an unknown substance was applied over the original finish in an attempt to hide the cracks/breaks in the table. This substance melted in the heat during shipping and adhered to the shipping materials. When the shipping materials were removed, pieces of the finish were pulled off. The table was sticky, congealed and gunky.
I contacted Chairish regarding these issues. In its response, Chairish requested photos, which I emailed within 24 hours. However, there has been no resolution. Chairish is demanding that I store this defective table until they find a shipper (open ended date, meaning no date) and states it will return my money “once the item is picked up” (again no date). They could send UPS or FedEx tomorrow to pick it up. I am unaware of any law which requires me to store defective furniture purchased from scammers.