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Cell-Phone-Traders.com


Country United States
State New York
City Reno
Address 4790 Caughlin
Phone 895190907
Website http://www.cell-phone-traders.com/

Cell-Phone-Traders.com Reviews

Most Useful Comment
  • Aug 27, 2016

Cell-Phone-Trader.com quoted me $300 for a 6 month new Samsung Galaxy S6. i never once dropped the phone, it was kept in a lifeproof case at home. The phone was a home use cell phone only. When charged, it was always left turned off. i loved this phone, it never gave me any problems.

My girlfriend one day surprised me with the newer updated Samsung Galaxy S7. I really didn't need it, i would have kept the Galaxy S6 but i went and switched with the Galaxy S7 just to say i had the newer one. So i looked online and found Cell-Phone-Trader.com, i figured let me sell my Galaxy S6 im not using it anyways. it cost me $600 so i thought let me sell it for at least half the price i bought it for.

A month later I recieved an email that i'm getting only $24 for my phone. I thought that was a mistake that they made so i called to find out what happened. They told me it had battery heating up problem and the screen was messed up, so that the value of the phone was only $24. I thought that was insane so i asked to please return my phone, they said it was already recycled. Again i loved my phone cause it never gave me any problems and it was only 6 months new.

When they noticed I was upset, they offered me an extra $20 to make things good. They told me they sent 9 emails about how my phone was messed up and how it might have gone to spam and which is why I probably couldn't find it. I went through every email one by one, spam and inbox and did not find anything. I then I asked to speak to management and they said there was no one else. Really.

Someone please tell me there's something I can do about this.

Mark as Useful [1 vote]
  • Jan 21, 2017

Communicated with cell phone traders to purchase an iPhone, desk top computer and iPad. They told me how much they would pay for all three, even sent me a box and packing material. They sent an email saying everything arrived safely. I have not seen my check, nor can I get them on the phone. Phone on last attempt is no longer in use. Just a rip off. They have the goods so I am out twice...once for the money and second I have no way of getting my items back.

  • Dec 9, 2016

I had an old laptop that I wanted to get rid of. I didn't care if I got much for it so I looked online for a company that would buy old laptops. The laptop was still in good shape. After searching I came across Cellphonetraders.com. I decided to sell my laptop to them. They quoted it at $93.00. I didn't expect get that much, but I'd take whatever they gave me. After I mailed it out they emailed me and said it was worth $19.00. I thought that seemed a little low, but it was whatever. The reason I'm filling this complaint is because they said they would send me a check in about two weeks. It has been four months now and still nothing. If I email them they don't respond. I called the number that was with their email and a recorded message always plays. It says to call back during business hours, even when I call during their business hours. This company is certainly out to scam people. I'm glad I didn't have much to lose. I am posting this to hopefully let other people know, and to hopefully get these shysters in trouble.

  • Nov 14, 2016

Mobile missibg

Mobile missig

  • Oct 26, 2016

I sent my phone in to this company and recieved a cash offer of $92 after an online appraisal was $699. It has been one month since I've requested to have my phone returned.

They told me I had to call in to have my phone returned except every time I call the pre-recorded message says that it is past their business hours. This is especially disturbing given the amount of times I've called DURING their business hours.

I still have no phone, no cash offer from them and no response via email. Their website has since been taken down and it's clear to me that I've been robbed.

  • Oct 25, 2016

DONT USE CELL PHONE TRADERS

I my old laptop and my old iphone 5s, both together they said it was worth $310. Its been 1 month and a few days and I have not been told anything, i sent them emails and got nothing back since the day i shiped !! Also have the tracking number which says that my item its "on his way to delivery" since the 22nd of September !! Something is really wrong with this, what can we do about it ??? I see that alot of people also have a problem with this "company" , please someone help ! I want at least my stuff back!

  • Oct 17, 2016

i sent my cell phone in to cell phone traders .com I phone 6 plus a no answer or payment from this comany.no body answers thier phone number or ever replys back

  • Oct 13, 2016

I sent it a Galaxy S6 Edge cell phone to be purchased. I have tried on several occasions to contact though email website and by phone with no response.

  • Oct 8, 2016

Gave me an estimate to buy my laptop. All that was asked is if it turned on and screen worked. My estimate was $89.00 . Then after I shipped the old laptop that I still sometimes used so I know it was legit they sent me an email saying they had sent me a check for $6.00. That was over 2 weeks ago and I have yet to receive anything or get in touch with anyone during business hours. They have a pre recorded message giving there hours and you cannot leave a message.

  • Oct 6, 2016

I submitted a quote for my Samsung Galaxy Note for and received a quote of $247. I proceeding with the selling of my phone through this company. I printed and shipped the phone of September 20, 2015. It was received on September 24 and have yet to get a response by email, or a phone call. I have called numerous time at different times and there is never anyone to answer calls. I have sent several emails and get the same "we will get back with you, if you have questions call this number". At this point I want my $247 or my phone back.

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