I ordered a casual blouse in what appeared to be "toast" color, sort of like a deeper caramel, in size XL, because I am a size 16. The blouse arrived; the lace insert doesn't lie flat; it looks like whoever sewed it didn't do a good job and this should have been sold as an "irregular." The fabric is of poor quality. The color looks more like diarrhea than it does caramel. And to top it all off...even if none of these things were true, the blouse would fit someone 2 sizes smaller than me.
So I decided to return it, except...the label is in Chinese. So I sent them a polite email. I didn't even tell them what the color reminded me of. This is the resonse I got: "We really do apologize if you're not satisfied with the item you've received but to verify your complain you must first send a picture of the item in multiple angles while in hang so that we could determine the problem and make a documentation for this."
I don't need them to "determine the problem." I already explained it. Am I expected to have someone take pictures of me in my bra, trying to get into a blouse that clearly cannot fit me? And if the blouse showed up in its true color, I never would have bought the lousy thing in the first place. PS: the address shown in my complaint is where it shipped from.
I saw a pair of boots I really wanted, and also found another site called 'CathyBuy' who was offering the boots for $10 less. I ordered the boots from CathyBuy, unfortunately without checking the reviews first. I also ordered another item from a different company just after placing my order with CathyBuy.
That item was delivered today. The boots from CathyBuy have not yet even been shipped! Customers of CathyBuy have no way to contact anyone at the site. There is a 'partnering' site called Sitejabber.com which actually publishes reviews for CathyBuy. I wrote a negative review and it went live less than an hour later. But EVERY SINGLE REVIEW of CathyBuy was negative. The many reviewers gave nothing but one star, with many customers saying the only reason they clicked one star was because there was no place to click 'zero stars.' No number higher than two stars was given by any reviewer who ordered from CathyBuy.
Customer reviews complain of receiving cheap and shoddy merchandise, nothing at all like what they ordered, or worse, not receiving any merchandise at all even three months later. To top it all off, CathyBuy is impossible to contact about tracking merchandise and returning wrong or shoddy merchandise.
My experience matches the other reviews. CathyBuy.com site seems to be just a scam site. Hopefully, I can take the charge off my credit card. Meanwhile, I warn EVERYONE to never order from this site, you will be ripped off!
CathyBuy.com Reviews
I ordered a casual blouse in what appeared to be "toast" color, sort of like a deeper caramel, in size XL, because I am a size 16. The blouse arrived; the lace insert doesn't lie flat; it looks like whoever sewed it didn't do a good job and this should have been sold as an "irregular." The fabric is of poor quality. The color looks more like diarrhea than it does caramel. And to top it all off...even if none of these things were true, the blouse would fit someone 2 sizes smaller than me.
So I decided to return it, except...the label is in Chinese. So I sent them a polite email. I didn't even tell them what the color reminded me of. This is the resonse I got: "We really do apologize if you're not satisfied with the item you've received but to verify your complain you must first send a picture of the item in multiple angles while in hang so that we could determine the problem and make a documentation for this."
I don't need them to "determine the problem." I already explained it. Am I expected to have someone take pictures of me in my bra, trying to get into a blouse that clearly cannot fit me? And if the blouse showed up in its true color, I never would have bought the lousy thing in the first place. PS: the address shown in my complaint is where it shipped from.
I saw a pair of boots I really wanted, and also found another site called 'CathyBuy' who was offering the boots for $10 less. I ordered the boots from CathyBuy, unfortunately without checking the reviews first. I also ordered another item from a different company just after placing my order with CathyBuy.
That item was delivered today. The boots from CathyBuy have not yet even been shipped! Customers of CathyBuy have no way to contact anyone at the site. There is a 'partnering' site called Sitejabber.com which actually publishes reviews for CathyBuy. I wrote a negative review and it went live less than an hour later. But EVERY SINGLE REVIEW of CathyBuy was negative. The many reviewers gave nothing but one star, with many customers saying the only reason they clicked one star was because there was no place to click 'zero stars.' No number higher than two stars was given by any reviewer who ordered from CathyBuy.
Customer reviews complain of receiving cheap and shoddy merchandise, nothing at all like what they ordered, or worse, not receiving any merchandise at all even three months later. To top it all off, CathyBuy is impossible to contact about tracking merchandise and returning wrong or shoddy merchandise.
My experience matches the other reviews. CathyBuy.com site seems to be just a scam site. Hopefully, I can take the charge off my credit card. Meanwhile, I warn EVERYONE to never order from this site, you will be ripped off!