DO NOT HAVE YOUR WEDDING HERE!!!! We rented the castle for our wedding we had in April, only to have the worst experience possible at a wedding venue. We decided to out source a caterer, because the one they like for you to use is more money than the venue is, and that's for the most basic food you could get!! Once we started making plans with our outside caterer, we found out that the Castle likes to make having anyone cater but them, impossible. You aren't allowed to use anything in their building, except for one little house size stove. You can't use their ice from their ice machine, or even plug anything in to heat food!!! To top it off, the night of the wedding, the small kitchen stove they say you can use is broken(: We had an open bar, and this was probably one of the most embarrassing things of our wedding night. The bartender was paid to serve alcohol ($25/hour) that WE PAID FOR through the castle. THOUSANDS of dollars. The bar tender was probably the rudest server I have ever encountered. He had the worst attitude with anyone ordering drinks. He would slam stuff around, and act like he was SO inconvenienced to even serve anyone. Overall very ugly to all of the guests, and when I said something to him, he was still rude, arguing with me- THE BRIDE, as well as the manager there with him!! He then decides to randomly card someone, which he has every right to do.. BUT it was someone obviously over the age of 21, and he had already served her once!! He carded her because she ordered a second drink for her husband with her drink order. He acted like he was sooo inconvenienced to serve our guests drinks WHEN THATS WHAT HE WAS BEING PAID TO DO!! The manager/coordinator on duty at the castle didn't say anything to him about his attitude, and even defended him when our issue arose.
After this, the manager ended up telling us we had 50 guests more than we planned for, which I highly doubt, it was MAYBE 15-20 more (but they want to get as much money from you as possible). Keep in mind, it seemed like they only planned for maybe 1/2 of our quoted guests to drink anyways- which meant after 15-20 minutes of serving, our guests received hot beer. Other things that really suck about this venue are, you only have from 430-11pm at the venue (you have to be completely cleaned up and out by your end time), unless you add an hour on at the end (another few hundred $$$) which we did. You can't add on at the beginning easily, since they normally schedule rehearsals, or whatever else that day, which is super nice of them!! You can't arrive any earlier or drop things off the day/night before, because again, they have scheduled people there on your wedding day. So you have to have an entire wedding set up in less than 2 hours. They try to get as much money out of people as possible, renting out every little hour they can, not caring how it affects any of the events going on. At our final meeting before the wedding, after invites and RSVP's were out and received, they decided to tell us we had to start our ceremony at either 6 or 7, because another wedding would be going on across the bridge at 630. This was after I had made our invites for 630(: We ended up starting way later than 7, because we had to wait on the other wedding to finish. So also be prepared to have another wedding/festivities going on right next to yours while you're walking down the isle and saying your vows.
Our overall experience here was atrocious. This place is a rip off. The employees are rude and have zero knowledge about customer service. If you're looking to have a special, magical wedding day, you'll be highly disappointed if you chose the castle. Just read the other reviews.. same awful experience! They made sure to call at 9am the morning after our wedding weekend, to collect the balance for our "50 guests over” that were served hot beer at the bar. Good thing we weren’t on a honey moon, because that would have been very nice to get a call about the morning of! The manager that night even said they would wait a few days to call for the final payment on the bar, which they did not do. The only thing that made our wedding day so special was the friends and family in attendance, not this awful venue.
Castle McCulloch Reviews
DO NOT HAVE YOUR WEDDING HERE!!!! We rented the castle for our wedding we had in April, only to have the worst experience possible at a wedding venue. We decided to out source a caterer, because the one they like for you to use is more money than the venue is, and that's for the most basic food you could get!! Once we started making plans with our outside caterer, we found out that the Castle likes to make having anyone cater but them, impossible. You aren't allowed to use anything in their building, except for one little house size stove. You can't use their ice from their ice machine, or even plug anything in to heat food!!! To top it off, the night of the wedding, the small kitchen stove they say you can use is broken(: We had an open bar, and this was probably one of the most embarrassing things of our wedding night. The bartender was paid to serve alcohol ($25/hour) that WE PAID FOR through the castle. THOUSANDS of dollars. The bar tender was probably the rudest server I have ever encountered. He had the worst attitude with anyone ordering drinks. He would slam stuff around, and act like he was SO inconvenienced to even serve anyone. Overall very ugly to all of the guests, and when I said something to him, he was still rude, arguing with me- THE BRIDE, as well as the manager there with him!! He then decides to randomly card someone, which he has every right to do.. BUT it was someone obviously over the age of 21, and he had already served her once!! He carded her because she ordered a second drink for her husband with her drink order. He acted like he was sooo inconvenienced to serve our guests drinks WHEN THATS WHAT HE WAS BEING PAID TO DO!! The manager/coordinator on duty at the castle didn't say anything to him about his attitude, and even defended him when our issue arose.
After this, the manager ended up telling us we had 50 guests more than we planned for, which I highly doubt, it was MAYBE 15-20 more (but they want to get as much money from you as possible). Keep in mind, it seemed like they only planned for maybe 1/2 of our quoted guests to drink anyways- which meant after 15-20 minutes of serving, our guests received hot beer. Other things that really suck about this venue are, you only have from 430-11pm at the venue (you have to be completely cleaned up and out by your end time), unless you add an hour on at the end (another few hundred $$$) which we did. You can't add on at the beginning easily, since they normally schedule rehearsals, or whatever else that day, which is super nice of them!! You can't arrive any earlier or drop things off the day/night before, because again, they have scheduled people there on your wedding day. So you have to have an entire wedding set up in less than 2 hours. They try to get as much money out of people as possible, renting out every little hour they can, not caring how it affects any of the events going on. At our final meeting before the wedding, after invites and RSVP's were out and received, they decided to tell us we had to start our ceremony at either 6 or 7, because another wedding would be going on across the bridge at 630. This was after I had made our invites for 630(: We ended up starting way later than 7, because we had to wait on the other wedding to finish. So also be prepared to have another wedding/festivities going on right next to yours while you're walking down the isle and saying your vows.
Our overall experience here was atrocious. This place is a rip off. The employees are rude and have zero knowledge about customer service. If you're looking to have a special, magical wedding day, you'll be highly disappointed if you chose the castle. Just read the other reviews.. same awful experience! They made sure to call at 9am the morning after our wedding weekend, to collect the balance for our "50 guests over” that were served hot beer at the bar. Good thing we weren’t on a honey moon, because that would have been very nice to get a call about the morning of! The manager that night even said they would wait a few days to call for the final payment on the bar, which they did not do. The only thing that made our wedding day so special was the friends and family in attendance, not this awful venue.