I ordered a window regulator for the drivers side of my car. They send me the wrong part for the passenger side and now we are unable to put the old part back on the car so I am driving around without a window (now my car could be stolen at any time) They tell me they will overnight the right part but when I track the package it says the part is in Illinois and I am in California.
So now I am totally screwed yet again. NEVER USE CARPARTS.COM because they cannot handle a simple order and will put you thru the same friggin nightmare that I am going thru! I am ready to sue these jerkoffs!
Carparts.com JC Whitney They ship incorrect part do not ship all the parts that you paid for and will not respond to any customer questions regarding these problems , far as I'm concerned they are thieves they will steal your money and you will not give what you paid for Www.carparts.com
I used their online part filter correctly and was sent the wrong part which I had to send back to get a refund issued but the shipping was more than the price of the part. I contacted them I told them that their online filter doesn't make the distinction between vehicles that change model parts mid-year, which is the only reason I can think of for the wrong part.
I was told to get more information on my truck so that when i buy from them again i will be sure to get the right part. What??!! The fault is entirely theirs and i should have been reimbursed for the cost of shipping as well as the price of the part.
CarParts.com Reviews
I ordered a window regulator for the drivers side of my car. They send me the wrong part for the passenger side and now we are unable to put the old part back on the car so I am driving around without a window (now my car could be stolen at any time) They tell me they will overnight the right part but when I track the package it says the part is in Illinois and I am in California.
So now I am totally screwed yet again. NEVER USE CARPARTS.COM because they cannot handle a simple order and will put you thru the same friggin nightmare that I am going thru! I am ready to sue these jerkoffs!
Carparts.com JC Whitney They ship incorrect part do not ship all the parts that you paid for and will not respond to any customer questions regarding these problems , far as I'm concerned they are thieves they will steal your money and you will not give what you paid for Www.carparts.com
I used their online part filter correctly and was sent the wrong part which I had to send back to get a refund issued but the shipping was more than the price of the part. I contacted them I told them that their online filter doesn't make the distinction between vehicles that change model parts mid-year, which is the only reason I can think of for the wrong part.
I was told to get more information on my truck so that when i buy from them again i will be sure to get the right part. What??!! The fault is entirely theirs and i should have been reimbursed for the cost of shipping as well as the price of the part.