Our daughter's school went to Carowinds yesterday and me and my husband went as Chaperones...We waited in line for an hour to ride Nighthawk just to have our daughter assaulted and discrimated against. There was 2 African American boys that was obviously shorter than our daughter in line in front of us that got on and rode the ride with no issues. But when it came our turn, the African American employee pulled our daughter aside and put a speed square(a construction tool) on her head pushing her head down until she scrunched her head down in pain saying, "ow". Then the employee told us that our daughter is too short to be riding ANY of their rides. she then hid her name tag so we couldn't see it after asking her name. Upset with the incident we go to Guest Services and tell them what happened and they made us wait another hour claiming they can't find the employee and asked for a description of her. We told them we would take them to her and point her out and they refused to do that and judged my husband by his tattoos almost saying that his appearance was like a white supremacist, which is the whole reason the discrimination issue came up. We asked for our refund because our day was ruined by their racial profiling and again they refused. then a security guard followed us to take our daughter to the restroom and told us that we wasn't allowed to tell anyone about our experience or to talk to anyone. told us that our freedom of speech was not valid on their property owned by Carowinds. The head manager refused to talk to us. But we feel the tool used to measure our daughter is a tool for a construction site not for measuring children and definitely not for pushing down on children's heads to get the results the employee wants. We feel they should take responsibility for the action of their employees and give us our money back..because we did not pay $150 to have our daughter discriminated against and assaulted. Our 10 yr old daughter never wants to go there again because of how she was treated...this was definitely not a family friendly experience.
On June 20th, the head of Carowinds security, came to our campsite. (Yes another security guard fiasco at carowinds) I was living with my son in my camper, on a site owned by Carowinds. Under a worker/camper program at $175.00 per month rental charge. According to the park general manager, we had until the 20th. Of June to catch up. On the 20th was the 20th. day. The head of security told me and my son we had to get out right then because we were past due on our site rental. I offered to pay her and she only replied , that she wanted us out. So we started packing.
About an hour later, the mecklenberg county police. With an attitude. He started talking to us like we were criminals. He told us we had to be out and gone in 2 hours or we would be arrested for trespassing. Do you think it is possible to pack all your belongings and move them in a minivan in two hours ? This policeman did. We have not figured out why he had such a nasty attitude toward us. We were totally cooperative. The reason I believe this happened: The head of security at Carowinds had met with this officer before he came to our site and told him some lie about us Or he just wanted to throw his authority around. Because of him we left 90% of our belongings behind.
As far as I can tell Carowinds did not follow any eviction practices. They did not give my son an eviction notice. They did show him his contract saying he had to pay by the 20th of each month. Carowinds thinks they are outside the law. I became a homeless vet because of this. My son became homeless. I told the head of security this She said she didn't care , all she wanted was for us to get out. Hope no one has to experience carowinds security. They are as unprofessional as a group can be See other complaints about their security. There appeared to be some type of collusion between the security and the police They assume everyone is ignorant. I'm not. Believe me when I tell you most security people are wannabes police. Thanks for listening.
On June 20th, the head of Carowinds security, came to our campsite. (Yes another security guard fiasco at carowinds) I was living with my son in my camper, on a site owned by Carowinds. Under a worker/camper program at $175.00 per month rental charge. According to the park general manager, we had until the 20th. Of June to catch up. On the 20th was the 20th. day. The head of security told me and my son we had to get out right then because we were past due on our site rental. I offered to pay her and she only replied , that she wanted us out. So we started packing.
About an hour later, the mecklenberg county police. With an attitude. He started talking to us like we were criminals. He told us we had to be out and gone in 2 hours or we would be arrested for trespassing. Do you think it is possible to pack all your belongings and move them in a minivan in two hours ? This policeman did. We have not figured out why he had such a nasty attitude toward us. We were totally cooperative. The reason I believe this happened: The head of security at Carowinds had met with this officer before he came to our site and told him some lie about us Or he just wanted to throw his authority around. Because of him we left 90% of our belongings behind.
As far as I can tell Carowinds did not follow any eviction practices. They did not give my son an eviction notice. They did show him his contract saying he had to pay by the 20th of each month. Carowinds thinks they are outside the law. I became a homeless vet because of this. My son became homeless. I told the head of security this She said she didn't care , all she wanted was for us to get out. Hope no one has to experience carowinds security. They are as unprofessional as a group can be See other complaints about their security. There appeared to be some type of collusion between the security and the police They assume everyone is ignorant. I'm not. Believe me when I tell you most security people are wannabes police. Thanks for listening.
Carowinds Reviews
Our daughter's school went to Carowinds yesterday and me and my husband went as Chaperones...We waited in line for an hour to ride Nighthawk just to have our daughter assaulted and discrimated against. There was 2 African American boys that was obviously shorter than our daughter in line in front of us that got on and rode the ride with no issues. But when it came our turn, the African American employee pulled our daughter aside and put a speed square(a construction tool) on her head pushing her head down until she scrunched her head down in pain saying, "ow". Then the employee told us that our daughter is too short to be riding ANY of their rides. she then hid her name tag so we couldn't see it after asking her name. Upset with the incident we go to Guest Services and tell them what happened and they made us wait another hour claiming they can't find the employee and asked for a description of her. We told them we would take them to her and point her out and they refused to do that and judged my husband by his tattoos almost saying that his appearance was like a white supremacist, which is the whole reason the discrimination issue came up. We asked for our refund because our day was ruined by their racial profiling and again they refused. then a security guard followed us to take our daughter to the restroom and told us that we wasn't allowed to tell anyone about our experience or to talk to anyone. told us that our freedom of speech was not valid on their property owned by Carowinds. The head manager refused to talk to us. But we feel the tool used to measure our daughter is a tool for a construction site not for measuring children and definitely not for pushing down on children's heads to get the results the employee wants. We feel they should take responsibility for the action of their employees and give us our money back..because we did not pay $150 to have our daughter discriminated against and assaulted. Our 10 yr old daughter never wants to go there again because of how she was treated...this was definitely not a family friendly experience.
On June 20th, the head of Carowinds security, came to our campsite. (Yes another security guard fiasco at carowinds) I was living with my son in my camper, on a site owned by Carowinds. Under a worker/camper program at $175.00 per month rental charge. According to the park general manager, we had until the 20th. Of June to catch up. On the 20th was the 20th. day. The head of security told me and my son we had to get out right then because we were past due on our site rental. I offered to pay her and she only replied , that she wanted us out. So we started packing.
About an hour later, the mecklenberg county police. With an attitude. He started talking to us like we were criminals. He told us we had to be out and gone in 2 hours or we would be arrested for trespassing. Do you think it is possible to pack all your belongings and move them in a minivan in two hours ? This policeman did. We have not figured out why he had such a nasty attitude toward us. We were totally cooperative. The reason I believe this happened: The head of security at Carowinds had met with this officer before he came to our site and told him some lie about us Or he just wanted to throw his authority around. Because of him we left 90% of our belongings behind.
As far as I can tell Carowinds did not follow any eviction practices. They did not give my son an eviction notice. They did show him his contract saying he had to pay by the 20th of each month. Carowinds thinks they are outside the law. I became a homeless vet because of this. My son became homeless. I told the head of security this She said she didn't care , all she wanted was for us to get out. Hope no one has to experience carowinds security. They are as unprofessional as a group can be See other complaints about their security. There appeared to be some type of collusion between the security and the police They assume everyone is ignorant. I'm not. Believe me when I tell you most security people are wannabes police. Thanks for listening.
On June 20th, the head of Carowinds security, came to our campsite. (Yes another security guard fiasco at carowinds) I was living with my son in my camper, on a site owned by Carowinds. Under a worker/camper program at $175.00 per month rental charge. According to the park general manager, we had until the 20th. Of June to catch up. On the 20th was the 20th. day. The head of security told me and my son we had to get out right then because we were past due on our site rental. I offered to pay her and she only replied , that she wanted us out. So we started packing.
About an hour later, the mecklenberg county police. With an attitude. He started talking to us like we were criminals. He told us we had to be out and gone in 2 hours or we would be arrested for trespassing. Do you think it is possible to pack all your belongings and move them in a minivan in two hours ? This policeman did. We have not figured out why he had such a nasty attitude toward us. We were totally cooperative. The reason I believe this happened: The head of security at Carowinds had met with this officer before he came to our site and told him some lie about us Or he just wanted to throw his authority around. Because of him we left 90% of our belongings behind.
As far as I can tell Carowinds did not follow any eviction practices. They did not give my son an eviction notice. They did show him his contract saying he had to pay by the 20th of each month. Carowinds thinks they are outside the law. I became a homeless vet because of this. My son became homeless. I told the head of security this She said she didn't care , all she wanted was for us to get out. Hope no one has to experience carowinds security. They are as unprofessional as a group can be See other complaints about their security. There appeared to be some type of collusion between the security and the police They assume everyone is ignorant. I'm not. Believe me when I tell you most security people are wannabes police. Thanks for listening.