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Car Zone Sales


Country United States
State Michigan
City Otsego
Address 1370 E M 89
Phone 269-692-6000

Car Zone Sales Reviews

  • Jul 16, 2019

I purchased a 2009 Chrysler 300. They gave me a CarFax report, it didn't show any major concerns except that an airbag needed to be replaced, under warranty from Chrysler. Told me it only had one owner. I found out later that it actually had 3 previous owners, including use as a company car with several drivers.

I decided to get a more detailed report from CarFax and found out that the car was also involved in an accident. 6 months after purchase the engine blew. I called the extended warranty company. They told my mechanic the engine needed to be broken down for inspection. An unnecessary $1800.00 job. After that, the warranty company said not covered because the car had the wrong antifreeze in it.

I had no way of proving that it was the same antifreeze that was in the car the day of purchase. Now, not only do I have to pay the $1800.00, it cost me another $5000.00 for a new engine. 9 months after purchase, the brakes went. $2300.00 for new master cylinder, brake lines, rotors and pads. 9 months after purchase, replaced.

I paid the car off after 20 months because they were charging me 23% interest, figuring I would save a little paying off 4 years early. Didn't read the fine print that said no breaks for early payment. They didn't take off a dime! At 26 months I now have to replace the shocks, struts, upper and lower ball joints and the differential needs servicing. So much for certified 150 point safety and mechanical check list.

  • Jan 27, 2016

I bought a 2005 Kia Sedona from Car Zone. One week after buying it I found out that it was over heating. Called the Dealership and told them. They said it is not our problem. Changed the themostate did not work. Had to keep adding water every other day. Could not find any leaks. Took it to a repair shop and they did over 600.00 worth of work on it just to find out it had a blown block. I had only had the Van for 7 months and drove it a total of 1 month. Called them up and told them about it. They told me it was not their problem. I told them I was not going to pay for something that they knew was bad. They came and got the Van sold it within two weeks and still want me to pay the full price of the Van. Ripoff dealership.

  • Jan 27, 2016

I bought a 2005 Kia Sedona from Car Zone. One week after buying it I found out that it was over heating. Called the Dealership and told them. They said it is not our problem. Changed the themostate did not work. Had to keep adding water every other day. Could not find any leaks. Took it to a repair shop and they did over 600.00 worth of work on it just to find out it had a blown block. I had only had the Van for 7 months and drove it a total of 1 month. Called them up and told them about it. They told me it was not their problem. I told them I was not going to pay for something that they knew was bad. They came and got the Van sold it within two weeks and still want me to pay the full price of the Van. Ripoff dealership.

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