I am a member of cachet partners. I signed up with my spouse on July 7. When we signed up we were promised excellent customer services, where we would be able to place our requests and someone would get back to us within 24 hrs. They specialized in cheaper vacation, assistance from a financial specialist, etc etc.
I have yet to receive any services from Cachet. Right after our signing up, I contacted the financial specialist to see if she can get us a better mortgage rate, It has been over 5 weeks and we have yet to have our mortgage looked at. I also contacted cachet to book a vacation. It took 3 emails to cachet "customer service" and 1 phone call to finally have someone reply to me. Once I finally got an answer, the agent didn't even send me info to the vacation I was looking for. I also submitted my receipts for the "%5 cash back" I submitted 3 separate receipt emails and have yet to receive a response.
When we were there they said we can get our money back if we are unhappy with our membership. I emailed cachet on Tuesday August 11 to request my money back and asked someone to reach me within the next 24 hours. I only spoke with a rep about my issues on Friday, finally after hounding them. The rep than began to tell me that she will only get back to me on Monday because it was 5:30 on a friday and she was at home. The cachet website clearly state that business runs from 10-6 during the week. I never asked the lady to call me from home, and it is not my fault if the do not have anyone else to take care of these issue. I kept asking for my money back and all she can say is that she is going to investigate the issue. I have all my emails I sent to them with all my requests and my final complaints and now they are giving me a hard time to give me my $3600 dollars back. Cachet is the BIGGEST ripoff of life and there services are not worth it. I was not in debt when I started, but I now have this large amount on my credit card and have accumulated over $700 in interest because this cost still sits there. We were told that if we put this on our credit card the the financial advisor would be able to take this amount and put it on our mortgage. BIGGGG LIE!
Please contact [email protected]. I have had a terrible experience with them and i am not taking legal action. I have evidence and witnesses and we need to get our money back!
So sad. I had the same problem with them. I signed up at the end of February and met with the mortgage broker at the beginning of March. Now, being the end of August, I am still waiting to hear back. The communication has been horrible. I've spoken with her twice in the 6 months and any time I attempt to follow up, I get her voicemail which is always full and never get a call back. It's been an absolute joke!!! I would never recommend this representative from Mortgage Alliance or Cachet Group to anyone. They are truly pathetic. DON'T WASTE YOUR TIME OR MONEY!!!
We got our money back from Cachet Partners by involving the Ministry of Consumer Services, calling and e-mailing every day - several times if necessary and copying the Ministry of Consumer Services on every e-mail. We built quite a file during a six week period.
Contact them and tell them your story - they are aware of this company and will open a file and help you file an official complaint. Take a look at the website below to find our your rights and how to go about getting your refund. Also advise your bank and credit card company about this company so they can put the name on a restricted list.
They call me for reserving free press or money I was spend 3 hours and they try to sell me a package for more than 10.000 and anyone gets prices it's not true I try to contact them and get the price no one call me! Be awere of this company!
i have never gone out of my way to write a review in my life, that it self speaks volumes. i can go on and on but in brief, I'm terribly disappointed . for what you pay to be part of this group is such a rip off in so many ways. and also each year you have to pay over 200$ membership fee which is pretty much giving back any money that you got back on all your receipts you can in for the 5 or 10% rebate. and if you travel the little pocket change you get from that. you put in thousands and get back a couple hundred. then at end of year you got to pay your membership fee anyway. but what gets me even more is when you request travel info it can take days for them to get back to you. so many times i have had to book though other travel agencies and it was done and bought that same day. they alwaysssssss have an excuse why its taking them so long. and if you ever need to book an emergency flight don't bother because buy the time they get to it its to late. and heres the icing on the cake, the rebates that they send you back for receipts and travel can take MONTHS to get back. I'm not the only one who has to keep asking when and were is the check. you'll get nothing but smoking mirrors and excuses i promise you that. they do eventually send it but not with out pestering them for it. funny you pay how many thousands of dollars to join and every year you pay a membership fee and this is the treatment you get. no lie my husband and i even got some attitude given to us here and there when we had to keep asking why its taken a week just to tell us how much it was for a week in cuba!!!!!! its a financial mistake and more of a pain then anything else. if they ever cal up there customers with an appreciation gift after taking our money and making us beg for service i will come back on here and let you know. it doesn't fully make up for this scam but its a start :(
My husband and I were invited to a promotional seminar at Promo Gifting. We received a call stating g that we filled in a ballot at the Toronto Home Show. We decided to go because all of the prizes seemed really nice. After listening to the sales people we both decided to go ahead and become members. There were promises made in our agreement, such as receipt reimbursement, discounted holidays and reduced interest rates on morgages. Over the past two years we have had a lot of isses with Cachet Partners Group since joining in 2015.
We received our free gift only after I made multiple phone calls. Finally after a month and a half later we got the free laptop that we were promised. The next thing that came up was that we were promised lower travel fares. That was not the case. The airplanes fares were even more than what I found by booking a flight myself. The third issue that came up was that Cachet Partners group withdrew multiple payments for a membership that I had paid in full on my credit card. Even after they said that they fixed the issue is it continued to happen periodically over the next year.
With the help of my bank, eventually Cachet finally stopped withdrawing payments from my bank account and the money was finally refunded after four months of weekly, and at some points daily, phone calls. The big thing was that when i submitted receipts for reimbursement, before the year-end deadline of 2016, I eventually received a check at the beginning of April 2017 that was written in the amount of $1817.37, post dated for April 15, 2017, which was made payable to myself. However I was told not to depost the check because it would be NSF.
I was then told to depost the check the Saturday before the end of the month. I deposited the check on April 29, 2017. The check was returned unpaid on May 3, 2017. The cheque was returned by their bank due to stopped payment. I have given Cachet Partners Group Inc multiple chances over the past year to make payment in full for the amount owed for receipts sent in for the years 2016 and 2017. I was speaking to Jane and Kathy at Cachet ... neither of them were able to resolve anything.
Finally I was in touch with a gentleman by the name of Johnathan Chapman, Director of Operations. I had informed all three of them that unless I received the full payment of the Bundle fee, in the amount of $8250, and received it by certified check within 30 days that I would file a small claims court claim against Cachet Partners Group. Mr.Chapman had agreed that he personally would handle this matter and that all I needed to do was leave it in his hands. He persuaded me to wait until the end of December. He assured me that everything would be resolved.
I was sent a letter about the restructuring of the program at Cachet and I was asked to wait until the end of December 2017. Then there were the issues with the mortgage company. I tried to remortgage my house. That was a complete disaster. That fiasco started in January of 2017 and I dissolved the agreement in June 2017 after waiting for the continuously moving closing date. We had the appraisal done. We were approved for a mortgage. All the papers were signed and nothing had been closed for almost two months. I paid $450 for an appraisal of my house and nothing ever came out of it. They wouldn’t even give me a copy of my house appraisal. All that the morgage broker said is that the morgage company is restructuring. Enough is enough!
Just wanted to add my 2 cents to the growing list of people who have been defrauded by Cachet partners group. A warning to all. PLEASE DO NOT BECOME INVOLVED WITH THIS COMPANY AS THEY ARE BIG TIME SCAMMERS AND FRAUDSTERS.
It all began in September 2015 when we were foolish enough to attend one of their presentations whereby they were advertising good discounts on travel, leisure, household goods etc. One of the things that attracted us to the program and caused us to foolishly sign up was their pitch that we would be able to get a better rate on our mortgage and off course this fell through and turned out to be bogus.
It was the bundling program were we got sucked in by the persuasive pitch by Jane P who assurred us that this was a great program and that it would continue for 25 years that we signed on. Basically they said that if we handed in receipts from a whole host of different vendors throughout the year totally no more than $40,000 we would be eligible to receive 5% of this every year so bottom line we could receive a maximum of $2,000 per year.
As it turns out a lot of the receipts were deemed ineliglble and so we had to spend a lot of time coming up with the $40,000 but the bottom line was that after we paid a Total of $9,322.50 + $199 yearly processing fee we received only $1977.19 back so this basically covered only part of 2015 and part of 2016. Out of $1977.19 that we got back this came in 3 different checks with one check bouncing 3 times.
After contacting Jane P at home countless times and forever calling the office I finally was able to speak to a Mr Johnathon on September 14, 2017. In this conversation he told me that the bundling program had been discontinued but that he would make an exception for us and that we could remain in the program and that he would be issuing a check to cover the remainder of monies owned for 2016. He also said that we would be waiving the $199 yearly fee and that he was going to have a check for me by December 2017 and that he would be contacting me. You see they were going through a "restructuring" but not to worry he would definitely contact me by December.
Of course He never contacted me and they tried to take the $199.00 out of my bank account!! but thankfully I had put a stop payment in place ! The check for the remaining monies owned for 2016 never came and so bottom line I am out $7378.81 not to mention the countless hours spent collecting all those receipts not to mention the countless phone calls to this rip off outfit.
I even drove over to ther address in Woodbridge and woulddn't you know IT IS VACANT.
I joined Cachet Partner Group in Dec 2015 mainly for the great interest rate they were offering on mortgages. I went for an interview with there mortgage specialist, Mortgage Alliance on Jan 9 2016 to discuss terms etc. She was supposed to email me more information on this however I have not heard from her again. I have called and sent several emails to Cachet and the only response I have had is "our Customer Service team will be responding to you soon" until I put in a complaint with the Better Business Bureau. I have now purchased a home and obtained a mortgage elsewhere and would like a full refund of my investment.
Reading all these reviews I had to put my 2 cents worth. I don't know whom your dealing with however we had our re financing done in approximately 10 weeks we were delighted at the rate, we're saving money and they respond quickly maybe the people before me didn't provide substantial information and that,s why it took so long.
We are members we just saved thousands of dollars buying a car from Performance Auto, we also saved on our all inclusive to the Dominican Republic. We had no issue booking we got a phone call back the same day we called and booked the trip the next day after we discussed it.
We went to a presentation in Woodbridge, I found it very informative and we had a FREE Swiss Chalet dinner, We found that this program was not for us we did not get involved and we won a 42" Toshiba TV which is perfect in my bedroom and I'm glad I went.
This Company Cachet Partners Group Is Disgusting and Horrible! They are a scam, when i went to the presentation center all i got was the Florida package. Of course because everyone ends up getting that same prize anyway. The Florida package, also you spend 10,000 dollars to get out of your debt but cachet partners just makes you even more in debt. Do not trust these troll looking ladies, they will rob you of every single penny you have just like my wife and i were about to. STAY AWAY FROM CACHET PARTNERS ITS A SCAM!!!!!!!!!!!!!!!!!!!!!!!!!
I have never used my checking account for debit. Therefore I did not often check the account, only to verify that the amounts from my pension had been credited. I found an unauthorized charge, FEES/DUES CPG $337.87 on June 1st. No clue who CPG is. I became suspicious and checked my May statement. Two debits showed up, one one May 13th and one on May 30th, same amount,same CPG FEES/DUES. The same charge was also made on April 25th, date I just came back from a two week absence from Canada. Upon calling my bank they found out that CPG stands for Cachet Partners Group Inc. My internet investigation on scams brought me to R.i,p of Report and this outscam information.
It must be about 5 years ago, when I lived in Toronto, that I was invited to one of there presentation at their Woodbridge office. As Itravel a lot and also intended to do some renovations, I thought I might profit from purchasing through CPG. I had signed up with cancellation rights. When they could not provide the paint I wanted and could not get me a plumber for bathroom renovation, I cancelled. I had to go back to Woodbridge to personally pick up the refund. As I had paid by check, they had my account number and used it fraudulently. I never authorized a debit transaction. Their products would be of no use to me, as I no longer live in Ontario.
I had to go to my Bank to sign some paper to request repayment by CPG for the funds they obtained without my authorization.
I shall report back to this site after hopefully successful resolution of this matter and repayment of these funds.
Cachet Partners Group Inc Reviews
I am a member of cachet partners. I signed up with my spouse on July 7. When we signed up we were promised excellent customer services, where we would be able to place our requests and someone would get back to us within 24 hrs. They specialized in cheaper vacation, assistance from a financial specialist, etc etc.
I have yet to receive any services from Cachet. Right after our signing up, I contacted the financial specialist to see if she can get us a better mortgage rate, It has been over 5 weeks and we have yet to have our mortgage looked at. I also contacted cachet to book a vacation. It took 3 emails to cachet "customer service" and 1 phone call to finally have someone reply to me. Once I finally got an answer, the agent didn't even send me info to the vacation I was looking for. I also submitted my receipts for the "%5 cash back" I submitted 3 separate receipt emails and have yet to receive a response.
When we were there they said we can get our money back if we are unhappy with our membership. I emailed cachet on Tuesday August 11 to request my money back and asked someone to reach me within the next 24 hours. I only spoke with a rep about my issues on Friday, finally after hounding them. The rep than began to tell me that she will only get back to me on Monday because it was 5:30 on a friday and she was at home. The cachet website clearly state that business runs from 10-6 during the week. I never asked the lady to call me from home, and it is not my fault if the do not have anyone else to take care of these issue. I kept asking for my money back and all she can say is that she is going to investigate the issue. I have all my emails I sent to them with all my requests and my final complaints and now they are giving me a hard time to give me my $3600 dollars back. Cachet is the BIGGEST ripoff of life and there services are not worth it. I was not in debt when I started, but I now have this large amount on my credit card and have accumulated over $700 in interest because this cost still sits there. We were told that if we put this on our credit card the the financial advisor would be able to take this amount and put it on our mortgage. BIGGGG LIE!
please contact me - TAKING LEGAL ACTION
Please contact [email protected]. I have had a terrible experience with them and i am not taking legal action. I have evidence and witnesses and we need to get our money back!
Has anybody sued Cachet Partners?
I was wondering if anybody has attempted to sue Cachet Partners??
If so please let us know.
I'm agree with previous review
Be awere of them
BIG SCAM
So sad. I had the same problem with them. I signed up at the end of February and met with the mortgage broker at the beginning of March. Now, being the end of August, I am still waiting to hear back. The communication has been horrible. I've spoken with her twice in the 6 months and any time I attempt to follow up, I get her voicemail which is always full and never get a call back. It's been an absolute joke!!! I would never recommend this representative from Mortgage Alliance or Cachet Group to anyone. They are truly pathetic. DON'T WASTE YOUR TIME OR MONEY!!!
You can get your money back.
We got our money back from Cachet Partners by involving the Ministry of Consumer Services, calling and e-mailing every day - several times if necessary and copying the Ministry of Consumer Services on every e-mail. We built quite a file during a six week period.
Contact them and tell them your story - they are aware of this company and will open a file and help you file an official complaint. Take a look at the website below to find our your rights and how to go about getting your refund. Also advise your bank and credit card company about this company so they can put the name on a restricted list.
www.ontario.ca/page/your-rights-when-signing-or-cancelling-contract
Free gift
They call me for reserving free press or money I was spend 3 hours and they try to sell me a package for more than 10.000 and anyone gets prices it's not true I try to contact them and get the price no one call me! Be awere of this company!
boy was i fooled !!!!!!!
i have never gone out of my way to write a review in my life, that it self speaks volumes. i can go on and on but in brief, I'm terribly disappointed . for what you pay to be part of this group is such a rip off in so many ways. and also each year you have to pay over 200$ membership fee which is pretty much giving back any money that you got back on all your receipts you can in for the 5 or 10% rebate. and if you travel the little pocket change you get from that. you put in thousands and get back a couple hundred. then at end of year you got to pay your membership fee anyway. but what gets me even more is when you request travel info it can take days for them to get back to you. so many times i have had to book though other travel agencies and it was done and bought that same day. they alwaysssssss have an excuse why its taking them so long. and if you ever need to book an emergency flight don't bother because buy the time they get to it its to late. and heres the icing on the cake, the rebates that they send you back for receipts and travel can take MONTHS to get back. I'm not the only one who has to keep asking when and were is the check. you'll get nothing but smoking mirrors and excuses i promise you that. they do eventually send it but not with out pestering them for it. funny you pay how many thousands of dollars to join and every year you pay a membership fee and this is the treatment you get. no lie my husband and i even got some attitude given to us here and there when we had to keep asking why its taken a week just to tell us how much it was for a week in cuba!!!!!! its a financial mistake and more of a pain then anything else. if they ever cal up there customers with an appreciation gift after taking our money and making us beg for service i will come back on here and let you know. it doesn't fully make up for this scam but its a start :(
Cachet Ripoff
I too got caught up in this scam. I'm going to register a complaint with the Ministry.
My husband and I were invited to a promotional seminar at Promo Gifting. We received a call stating g that we filled in a ballot at the Toronto Home Show. We decided to go because all of the prizes seemed really nice. After listening to the sales people we both decided to go ahead and become members. There were promises made in our agreement, such as receipt reimbursement, discounted holidays and reduced interest rates on morgages. Over the past two years we have had a lot of isses with Cachet Partners Group since joining in 2015.
We received our free gift only after I made multiple phone calls. Finally after a month and a half later we got the free laptop that we were promised. The next thing that came up was that we were promised lower travel fares. That was not the case. The airplanes fares were even more than what I found by booking a flight myself. The third issue that came up was that Cachet Partners group withdrew multiple payments for a membership that I had paid in full on my credit card. Even after they said that they fixed the issue is it continued to happen periodically over the next year.
With the help of my bank, eventually Cachet finally stopped withdrawing payments from my bank account and the money was finally refunded after four months of weekly, and at some points daily, phone calls. The big thing was that when i submitted receipts for reimbursement, before the year-end deadline of 2016, I eventually received a check at the beginning of April 2017 that was written in the amount of $1817.37, post dated for April 15, 2017, which was made payable to myself. However I was told not to depost the check because it would be NSF.
I was then told to depost the check the Saturday before the end of the month. I deposited the check on April 29, 2017. The check was returned unpaid on May 3, 2017. The cheque was returned by their bank due to stopped payment. I have given Cachet Partners Group Inc multiple chances over the past year to make payment in full for the amount owed for receipts sent in for the years 2016 and 2017. I was speaking to Jane and Kathy at Cachet ... neither of them were able to resolve anything.
Finally I was in touch with a gentleman by the name of Johnathan Chapman, Director of Operations. I had informed all three of them that unless I received the full payment of the Bundle fee, in the amount of $8250, and received it by certified check within 30 days that I would file a small claims court claim against Cachet Partners Group. Mr.Chapman had agreed that he personally would handle this matter and that all I needed to do was leave it in his hands. He persuaded me to wait until the end of December. He assured me that everything would be resolved.
I was sent a letter about the restructuring of the program at Cachet and I was asked to wait until the end of December 2017. Then there were the issues with the mortgage company. I tried to remortgage my house. That was a complete disaster. That fiasco started in January of 2017 and I dissolved the agreement in June 2017 after waiting for the continuously moving closing date. We had the appraisal done. We were approved for a mortgage. All the papers were signed and nothing had been closed for almost two months. I paid $450 for an appraisal of my house and nothing ever came out of it. They wouldn’t even give me a copy of my house appraisal. All that the morgage broker said is that the morgage company is restructuring. Enough is enough!
Just wanted to add my 2 cents to the growing list of people who have been defrauded by Cachet partners group. A warning to all. PLEASE DO NOT BECOME INVOLVED WITH THIS COMPANY AS THEY ARE BIG TIME SCAMMERS AND FRAUDSTERS.
It all began in September 2015 when we were foolish enough to attend one of their presentations whereby they were advertising good discounts on travel, leisure, household goods etc. One of the things that attracted us to the program and caused us to foolishly sign up was their pitch that we would be able to get a better rate on our mortgage and off course this fell through and turned out to be bogus.
It was the bundling program were we got sucked in by the persuasive pitch by Jane P who assurred us that this was a great program and that it would continue for 25 years that we signed on. Basically they said that if we handed in receipts from a whole host of different vendors throughout the year totally no more than $40,000 we would be eligible to receive 5% of this every year so bottom line we could receive a maximum of $2,000 per year.
As it turns out a lot of the receipts were deemed ineliglble and so we had to spend a lot of time coming up with the $40,000 but the bottom line was that after we paid a Total of $9,322.50 + $199 yearly processing fee we received only $1977.19 back so this basically covered only part of 2015 and part of 2016. Out of $1977.19 that we got back this came in 3 different checks with one check bouncing 3 times.
After contacting Jane P at home countless times and forever calling the office I finally was able to speak to a Mr Johnathon on September 14, 2017. In this conversation he told me that the bundling program had been discontinued but that he would make an exception for us and that we could remain in the program and that he would be issuing a check to cover the remainder of monies owned for 2016. He also said that we would be waiving the $199 yearly fee and that he was going to have a check for me by December 2017 and that he would be contacting me. You see they were going through a "restructuring" but not to worry he would definitely contact me by December.
Of course He never contacted me and they tried to take the $199.00 out of my bank account!! but thankfully I had put a stop payment in place ! The check for the remaining monies owned for 2016 never came and so bottom line I am out $7378.81 not to mention the countless hours spent collecting all those receipts not to mention the countless phone calls to this rip off outfit.
I even drove over to ther address in Woodbridge and woulddn't you know IT IS VACANT.
WARNING STAY AWAY FROM THEM
I joined Cachet Partner Group in Dec 2015 mainly for the great interest rate they were offering on mortgages. I went for an interview with there mortgage specialist, Mortgage Alliance on Jan 9 2016 to discuss terms etc. She was supposed to email me more information on this however I have not heard from her again. I have called and sent several emails to Cachet and the only response I have had is "our Customer Service team will be responding to you soon" until I put in a complaint with the Better Business Bureau. I have now purchased a home and obtained a mortgage elsewhere and would like a full refund of my investment.
Avoid with a ten foot pole
What a scam. Immoral, unethical business practices. A bunch of scammers
Are we talking about the same company?
Reading all these reviews I had to put my 2 cents worth. I don't know whom your dealing with however we had our re financing done in approximately 10 weeks we were delighted at the rate, we're saving money and they respond quickly maybe the people before me didn't provide substantial information and that,s why it took so long.
NO Problems
We are members we just saved thousands of dollars buying a car from Performance Auto, we also saved on our all inclusive to the Dominican Republic. We had no issue booking we got a phone call back the same day we called and booked the trip the next day after we discussed it.
I liked it
We went to a presentation in Woodbridge, I found it very informative and we had a FREE Swiss Chalet dinner, We found that this program was not for us we did not get involved and we won a 42" Toshiba TV which is perfect in my bedroom and I'm glad I went.
Do NOT fall for this scam company
This Company Cachet Partners Group Is Disgusting and Horrible! They are a scam, when i went to the presentation center all i got was the Florida package. Of course because everyone ends up getting that same prize anyway. The Florida package, also you spend 10,000 dollars to get out of your debt but cachet partners just makes you even more in debt. Do not trust these troll looking ladies, they will rob you of every single penny you have just like my wife and i were about to. STAY AWAY FROM CACHET PARTNERS ITS A SCAM!!!!!!!!!!!!!!!!!!!!!!!!!
unauthorized withdrawals from my checking account
I am reporting that through the intervention of my Bank Cachet Partners Group has refunded
the four amounts that they had obtained without my authorization. Thank you.
unauthorized debits from my checking account
I have never used my checking account for debit. Therefore I did not often check the account, only to verify that the amounts from my pension had been credited. I found an unauthorized charge, FEES/DUES CPG $337.87 on June 1st. No clue who CPG is. I became suspicious and checked my May statement. Two debits showed up, one one May 13th and one on May 30th, same amount,same CPG FEES/DUES. The same charge was also made on April 25th, date I just came back from a two week absence from Canada. Upon calling my bank they found out that CPG stands for Cachet Partners Group Inc. My internet investigation on scams brought me to R.i,p of Report and this outscam information.
It must be about 5 years ago, when I lived in Toronto, that I was invited to one of there presentation at their Woodbridge office. As Itravel a lot and also intended to do some renovations, I thought I might profit from purchasing through CPG. I had signed up with cancellation rights. When they could not provide the paint I wanted and could not get me a plumber for bathroom renovation, I cancelled. I had to go back to Woodbridge to personally pick up the refund. As I had paid by check, they had my account number and used it fraudulently. I never authorized a debit transaction. Their products would be of no use to me, as I no longer live in Ontario.
I had to go to my Bank to sign some paper to request repayment by CPG for the funds they obtained without my authorization.
I shall report back to this site after hopefully successful resolution of this matter and repayment of these funds.
biggest scam
THIS IS ONE GROUP I FULLY REGRET SIGNING FOR. DONT GIVE THEM ANY MONEY!!!!!!!!!!!