I ordered Pure Pacific Sea Salt - 10lbs, for 19.99, because it was the lowest price after researching several companies online and local to my area.
I placed the order on July 31st, and received an order confirmation that was to beeen followed up by a shipping confirmation email.
Eight days passed, and no shipping email in my inbox.
Upon further research on their website, I then realized that their site leaves a lot to be desired: no physical business address, no customer service number, and no fax number.
Even more disturbing, their 'live support chat' feature looks more like a placeholder than anything else.
I emailed the company at least three times, and only after informing them that I would contact my credit card company/banking institution if they continued to withhold information on product being in stock, did I magically receive a shipping email that my order had been shipped and is allegedly to be received by the end of the week. Today is Wednesday, so that would mean Friday.
I will leave my (fraud) despute on file with my bank until if/when I receive the advertised: Pure Pacific Sea Salt - 10lbs. I won't do business with this company ever again. I will spend more with the previous reputable companies for dead sea and epsom salts from now on.
Bulk Salts Bath & Body Reviews
I ordered Pure Pacific Sea Salt - 10lbs, for 19.99, because it was the lowest price after researching several companies online and local to my area.
I placed the order on July 31st, and received an order confirmation that was to beeen followed up by a shipping confirmation email.
Eight days passed, and no shipping email in my inbox.
Upon further research on their website, I then realized that their site leaves a lot to be desired: no physical business address, no customer service number, and no fax number.
Even more disturbing, their 'live support chat' feature looks more like a placeholder than anything else.
I emailed the company at least three times, and only after informing them that I would contact my credit card company/banking institution if they continued to withhold information on product being in stock, did I magically receive a shipping email that my order had been shipped and is allegedly to be received by the end of the week. Today is Wednesday, so that would mean Friday.
I will leave my (fraud) despute on file with my bank until if/when I receive the advertised: Pure Pacific Sea Salt - 10lbs. I won't do business with this company ever again. I will spend more with the previous reputable companies for dead sea and epsom salts from now on.