This may possibly be the biggest scam service I've had the unfortunate experience of dealing with. They were scheduled to bring out a dumpster today with clear instructions to leave the dumpster in my driveway with enough clearance at the top to open the door of it and fill it. When I got home, the dumpster had been dropped off and moved all the way to the top where the door to the dumpster was actually abutting a tree - and could not be opened to load it.
Assuming this was a simple mistake, I reached out to the sales rep first (Dumpster Joe) who was purportedly out of the office, and then routed to their admin / customer (dis)service dept.
Their reply to me was that "I never told them not to put the dumpster up against a tree" and that I Would have to:
1. Pay 150.00 to have them move it back where I asked for it to go to begin with
2. Claimed they listened to a "recording of the sale" which was a complete lie - since the sales rep called me from his cell phone and:
a) if they actually had one, they would have heard my clear request to leave room at the end of the driveway to fill it (since we have had them before and happen to know where they need to be placed)
b) Given PA is a 2 party state, and there was no statement on the cell phone call of a recording, if they had one, they would be commiting a crime in PA
3. Refused to credit me with the time that I have the dumpster and cant use it (it was a 14 day rental) and refused to get out quickly to get it moved into a proper location
Do not use this company. My 81 year old father-in-law ordered a dumpster so he could work on cleaning out his house. The dumpster was placed too close to the house so that the door to the dumpster could not be opened. Upon calling to request the dumpster to be slid a few feet farther from the house he was informed that it would be $150 fee. My wife and myself both attempted to reason with Budget Dumpster to waive the fee so that the dumpster could be used, but the people we spoke with at the company were unwilling and uninterested in resolving the problem.
They stated that he didn't specifically request that the door to the dumpster could be used, so it wasn't their issue. Instead they suggested that an 81 year old man throw things over the walls of the dumpster in lieu of using the door. We have the need for many more dumpster loads before the house is completely cleaned out, and I can guarantee you we will never use Budget Dumpster again.
They come to pick my dumpster up and pick it up in the error the back door flys open and they ram it into my driveway and brick wall next to my garage causing a ton of damage. I have three witness who say the driver looked and it and just left. I file a claim with the company who after bugging them for a month finally sends somebody out when i am not home nor never tells me they are coming.
This shady company then emails me and says oh sorry but we did not cause damage it was already. done. I about fell out of my chair thinking he nerve of these clowns to call me and two other liars over email. Like i have nothing better to do than spend hours typing emails to a shady company to try and get this resolved.
The brick will cost alot to get fixed and I have never been treated this way by a company. Never been called a liar with I have witnesses i mean the nerve of these clowns and the arrogance really. How they stay in business is beyond me.
It is the worst experience I have ever had working with a company who could care less about what they did to your house. Stay as far away from these people as you can is my advice. I guess since these clowns will not do right by me all i can do is share this and cost them future business.
I hired Budget Dumpster for a dumpster service for my small size roof on Oct 11, 2017. Unfortunately, it was raining for 2 days while the roof was being serviced. When the dumpster was picked up on the third day, the water was dripping from the container. I was charged by Budget Dumpster over $73.00 for the excess weight created by rainwater.
This dumpster company is a nightmare!! They were two days late in delivering the dumpster which I picked up off a Groupon for around 300 dollars. They refused to pick the dumpster up for over 90 days and then charged me 10 dollars a day for a total of over 1200 dollars for one dumpster load of garbage. Which by the way can't have electroincs or tires in it. It gets worse, not only is the collections department incredibly rude, they charge you without any consent to the charges. I just had a poorly educated, ebonics slurring, angry office woman call my phone 6 times in less than 5 minutes during the work day when I trying to talk to my clients. I told her to call my secretary, she refused instead saying, "Well I'm just going to go ahead and charge you anyways." I refused the charges and not two minutes later I recieve an email of confirmation of payment. Needless to say I was bit a flustered and had to excuse myself from my clients. The horribly rude woman's name (which she refused to provide me with) is JULIANNE M. Her manager, MICHAEL HALL, also tried to defend her actions via email. I was treated rudely, my time has been wasted, and now I need to get a new Credit Card because I filed a fraud dispute. I would not advise anyone to use this dumpster company.
Budget Dumpster Reviews
This may possibly be the biggest scam service I've had the unfortunate experience of dealing with. They were scheduled to bring out a dumpster today with clear instructions to leave the dumpster in my driveway with enough clearance at the top to open the door of it and fill it. When I got home, the dumpster had been dropped off and moved all the way to the top where the door to the dumpster was actually abutting a tree - and could not be opened to load it.
Assuming this was a simple mistake, I reached out to the sales rep first (Dumpster Joe) who was purportedly out of the office, and then routed to their admin / customer (dis)service dept.
Their reply to me was that "I never told them not to put the dumpster up against a tree" and that I Would have to:
1. Pay 150.00 to have them move it back where I asked for it to go to begin with
2. Claimed they listened to a "recording of the sale" which was a complete lie - since the sales rep called me from his cell phone and:
a) if they actually had one, they would have heard my clear request to leave room at the end of the driveway to fill it (since we have had them before and happen to know where they need to be placed)
b) Given PA is a 2 party state, and there was no statement on the cell phone call of a recording, if they had one, they would be commiting a crime in PA
3. Refused to credit me with the time that I have the dumpster and cant use it (it was a 14 day rental) and refused to get out quickly to get it moved into a proper location
DONT USE THIS COMPANY. THEY ARE FRAUDS
Do not use this company. My 81 year old father-in-law ordered a dumpster so he could work on cleaning out his house. The dumpster was placed too close to the house so that the door to the dumpster could not be opened. Upon calling to request the dumpster to be slid a few feet farther from the house he was informed that it would be $150 fee. My wife and myself both attempted to reason with Budget Dumpster to waive the fee so that the dumpster could be used, but the people we spoke with at the company were unwilling and uninterested in resolving the problem.
They stated that he didn't specifically request that the door to the dumpster could be used, so it wasn't their issue. Instead they suggested that an 81 year old man throw things over the walls of the dumpster in lieu of using the door. We have the need for many more dumpster loads before the house is completely cleaned out, and I can guarantee you we will never use Budget Dumpster again.
They come to pick my dumpster up and pick it up in the error the back door flys open and they ram it into my driveway and brick wall next to my garage causing a ton of damage. I have three witness who say the driver looked and it and just left. I file a claim with the company who after bugging them for a month finally sends somebody out when i am not home nor never tells me they are coming.
This shady company then emails me and says oh sorry but we did not cause damage it was already. done. I about fell out of my chair thinking he nerve of these clowns to call me and two other liars over email. Like i have nothing better to do than spend hours typing emails to a shady company to try and get this resolved.
The brick will cost alot to get fixed and I have never been treated this way by a company. Never been called a liar with I have witnesses i mean the nerve of these clowns and the arrogance really. How they stay in business is beyond me.
It is the worst experience I have ever had working with a company who could care less about what they did to your house. Stay as far away from these people as you can is my advice. I guess since these clowns will not do right by me all i can do is share this and cost them future business.
I hired Budget Dumpster for a dumpster service for my small size roof on Oct 11, 2017. Unfortunately, it was raining for 2 days while the roof was being serviced. When the dumpster was picked up on the third day, the water was dripping from the container. I was charged by Budget Dumpster over $73.00 for the excess weight created by rainwater.
This dumpster company is a nightmare!! They were two days late in delivering the dumpster which I picked up off a Groupon for around 300 dollars. They refused to pick the dumpster up for over 90 days and then charged me 10 dollars a day for a total of over 1200 dollars for one dumpster load of garbage. Which by the way can't have electroincs or tires in it. It gets worse, not only is the collections department incredibly rude, they charge you without any consent to the charges. I just had a poorly educated, ebonics slurring, angry office woman call my phone 6 times in less than 5 minutes during the work day when I trying to talk to my clients. I told her to call my secretary, she refused instead saying, "Well I'm just going to go ahead and charge you anyways." I refused the charges and not two minutes later I recieve an email of confirmation of payment. Needless to say I was bit a flustered and had to excuse myself from my clients. The horribly rude woman's name (which she refused to provide me with) is JULIANNE M. Her manager, MICHAEL HALL, also tried to defend her actions via email. I was treated rudely, my time has been wasted, and now I need to get a new Credit Card because I filed a fraud dispute. I would not advise anyone to use this dumpster company.