I WAS SUPPOSED TO GET PAID 1332 USD FROM THIS COMPANY BUT AS SOON AS PAYMENT DATE CAME THEY SENT ME AN EMAIL SAYING YOUR ACCOUNT GOT SUSPENDED AND AFTER THAT I HAVE SENT SEVRAL EMAILS CALLED THEM DAILY THEY NEVER RECEIVE ANY CALLAND NEVER REPLY TO MY EMAILS
NOTE:-WE ARE A REPUTED BUSSINESS WE NEVER HAVE HAD ANY CHARGE BACKR COMPLAINT THEY ARE JUST NOT IN MOOD TO PAY US.
I have lost about 25000 USD with them. For the overcome of trust issue infact, we had a one to one meeting in Singapore with Faisal, CEO. He does not meet in their office, but he meet outside. I was surprised with this but then I trusted as the guy was taking like a business person.
They paid me till 2 month, when the volume grows, they stopped paying me and I left with no choice of emailing them, which was never responded.....
they will not pay you even if you have zero charge backs and not even respond you on time , here what happens to me is they paid me one payment and from that also they have holded 30% payout and said they will pay that after 6 months i said no problem , then i have continue proc essing and according to that first paument 6 months that six month is going end on coming 14th mar 2018, and till now zero charge backs but as soonas again we processed 5025.00 i asked them that now my blalnce is morethan 2500 sgd now then why its not showing in to my pay out scheduled then they have added and put the payment scheduled on 28 feb 2018. but very next day they have suspended my account after seen that i have sent an email to wants to know that why they have suspended the account but i have not received any response till 7 days .
however when i have frwdd the same email
[email protected], then after that the complaince team awake and sent me a response that your account has been suspended because customers are paying from the same cards morthan on time but no one educated us that not customers are not suppose to pay again and again from the same card common if customers are getting the invoice to their company emails how can i say that from which card they have to pay but yes if this bttpay educate us or warn us that we are not able to take morethan one payment from the same card atleast yes we can educate the customer but with out educating us suspended the account with out any dispute and charge back what we have to understand.
i have sent an email againt to them now expecting a good result
I never seen such weak merchant how possible they can stop getting payment any time the reason "maintainance" how come as a merchant you stop taking payment for 10 days ... They don't understand the meaning of business they should shut down this fake process as merchant they are very weak believe I can't suggest any one to apply for this shit!
Initially they use to release the payouts after a month of each and every transaction. Later on they said that payout will be for 15 days. Later they said once you reach the certain amount. Later they said the transaction should be verified by customer. But they never call the customer and they said they cancelled the transactions. If we ask the customer they said the money is deducted by BTTPAY. They started giving payoouts for some time. Later they reached their goal of maximum amount they are looking and they stopped the payouts. When i call them no one is answering the phone. When i call on CEO he never answers the call and call back via skype and never speaks. When i call on Mr Atif the financial head he never answers the call. When i change my number and call he answers and said he met with an accident and they processed my payout and so and son. But i never receive. I keep calling and waited for more than a month. One fine day i received an email your account terminated because of chargeback but they never suggested me what to do and my customer never said anything and he is happy with the services. Such a bloddy company BTTPAY. The CEO is very worst fellow including Atif, Ray and so many. All are muslim guys from pakisatn and they started a small game and they earned more and more money. So i request everyone who is looing for payment gateway solution please dont reach BTTPAY. They will litearraly scam you.
My name is Mayankita Gupta.i have charged $1000 usd in bttpay..They are scamming ..not sending any payment..Fraud Rehan told me during setup time i will get money within 3 days...Fully scammed...Even he had blocked me in skype when i was asking for payment...
Please note Bttpay.com a new payment processing company scammed me and kept around $3000 on hold giving reason that all merchants needs to be reverified in order to release the payment.
After succesfully activating my account and proceesing for one month on 19th Feb I received an email from CEO and CFO of bttpay.com saying that my account is suspended and Feb 2016 has been kept on hold due to reverification and they did it with all merchants. Till date my account does not have a single chargeback or a refund. I emailed them saying you can keep my account suspended till it gets verified however do not keep my payment on hold as I dont have any chargeback or refund because no payment processor does that. They said it can't be released till my account gets verified. It has been almost a month now that their verification is going on and I have received 2-3 emails from them saying my account has been succesfully verified, however till date my account is suspended and I have not received my payments from them.
They asked me to submit my company and persona documents several times. Till date I have submitted all documents more than 3 times and I have got several emails from them saying my account is verified, however my payment is till on hold and my merchant account is still not activated.
Many times I tried calling their customer support line +1 650-817-7449 (chargeable) half of the time no one answers the calls and when they answer they give you fake promises regarding account activation, verification and payment release.
I would not recommend Bttpay.com to any merchant as they are not trustworthy, they can suspend your account and keep your payments on hold anytime without giving any reason even when you dont have any refunds or chargebacks on your account. Be safe.
BttPay.com Reviews
I WAS SUPPOSED TO GET PAID 1332 USD FROM THIS COMPANY BUT AS SOON AS PAYMENT DATE CAME THEY SENT ME AN EMAIL SAYING YOUR ACCOUNT GOT SUSPENDED AND AFTER THAT I HAVE SENT SEVRAL EMAILS CALLED THEM DAILY THEY NEVER RECEIVE ANY CALLAND NEVER REPLY TO MY EMAILS
NOTE:-WE ARE A REPUTED BUSSINESS WE NEVER HAVE HAD ANY CHARGE BACKR COMPLAINT THEY ARE JUST NOT IN MOOD TO PAY US.
I have Lost 25000 with BTTPAY
I have lost about 25000 USD with them. For the overcome of trust issue infact, we had a one to one meeting in Singapore with Faisal, CEO. He does not meet in their office, but he meet outside. I was surprised with this but then I trusted as the guy was taking like a business person.
They paid me till 2 month, when the volume grows, they stopped paying me and I left with no choice of emailing them, which was never responded.....
Hello Dear companies these people are scam,
they will not pay you even if you have zero charge backs and not even respond you on time , here what happens to me is they paid me one payment and from that also they have holded 30% payout and said they will pay that after 6 months i said no problem , then i have continue proc essing and according to that first paument 6 months that six month is going end on coming 14th mar 2018, and till now zero charge backs but as soonas again we processed 5025.00 i asked them that now my blalnce is morethan 2500 sgd now then why its not showing in to my pay out scheduled then they have added and put the payment scheduled on 28 feb 2018. but very next day they have suspended my account after seen that i have sent an email to wants to know that why they have suspended the account but i have not received any response till 7 days .
however when i have frwdd the same email
[email protected], then after that the complaince team awake and sent me a response that your account has been suspended because customers are paying from the same cards morthan on time but no one educated us that not customers are not suppose to pay again and again from the same card common if customers are getting the invoice to their company emails how can i say that from which card they have to pay but yes if this bttpay educate us or warn us that we are not able to take morethan one payment from the same card atleast yes we can educate the customer but with out educating us suspended the account with out any dispute and charge back what we have to understand.
i have sent an email againt to them now expecting a good result
BTTPAY are scammers
I never seen such weak merchant how possible they can stop getting payment any time the reason "maintainance" how come as a merchant you stop taking payment for 10 days ... They don't understand the meaning of business they should shut down this fake process as merchant they are very weak believe I can't suggest any one to apply for this shit!
Initially they use to release the payouts after a month of each and every transaction. Later on they said that payout will be for 15 days. Later they said once you reach the certain amount. Later they said the transaction should be verified by customer. But they never call the customer and they said they cancelled the transactions. If we ask the customer they said the money is deducted by BTTPAY. They started giving payoouts for some time. Later they reached their goal of maximum amount they are looking and they stopped the payouts. When i call them no one is answering the phone. When i call on CEO he never answers the call and call back via skype and never speaks. When i call on Mr Atif the financial head he never answers the call. When i change my number and call he answers and said he met with an accident and they processed my payout and so and son. But i never receive. I keep calling and waited for more than a month. One fine day i received an email your account terminated because of chargeback but they never suggested me what to do and my customer never said anything and he is happy with the services. Such a bloddy company BTTPAY. The CEO is very worst fellow including Atif, Ray and so many. All are muslim guys from pakisatn and they started a small game and they earned more and more money. So i request everyone who is looing for payment gateway solution please dont reach BTTPAY. They will litearraly scam you.
bttpay is fraud
I agreed you, same things happened with me.
now i want to know best payment gateway
kindly provide me list if you know.
Bttpay scammer
This company suspended my our with 13000 USD.
These sons of bitches
bttpay is fraud
My name is Mayankita Gupta.i have charged $1000 usd in bttpay..They are scamming ..not sending any payment..Fraud Rehan told me during setup time i will get money within 3 days...Fully scammed...Even he had blocked me in skype when i was asking for payment...
Please note Bttpay.com a new payment processing company scammed me and kept around $3000 on hold giving reason that all merchants needs to be reverified in order to release the payment.
After succesfully activating my account and proceesing for one month on 19th Feb I received an email from CEO and CFO of bttpay.com saying that my account is suspended and Feb 2016 has been kept on hold due to reverification and they did it with all merchants. Till date my account does not have a single chargeback or a refund. I emailed them saying you can keep my account suspended till it gets verified however do not keep my payment on hold as I dont have any chargeback or refund because no payment processor does that. They said it can't be released till my account gets verified. It has been almost a month now that their verification is going on and I have received 2-3 emails from them saying my account has been succesfully verified, however till date my account is suspended and I have not received my payments from them.
They asked me to submit my company and persona documents several times. Till date I have submitted all documents more than 3 times and I have got several emails from them saying my account is verified, however my payment is till on hold and my merchant account is still not activated.
Many times I tried calling their customer support line +1 650-817-7449 (chargeable) half of the time no one answers the calls and when they answer they give you fake promises regarding account activation, verification and payment release.
I would not recommend Bttpay.com to any merchant as they are not trustworthy, they can suspend your account and keep your payments on hold anytime without giving any reason even when you dont have any refunds or chargebacks on your account. Be safe.