I purchased an HP fuser film sleeve from BrokenPrinter @ $17.95. The item is manufactured in China. The same item is avaiable on eBay and Amazon for $8 without tiny heat grease you can purchase at any computer/hardware store for a marginal price.
The instructions Broken Printer has put on YouTube are not entirely clear on how to reassemble a clip and a couple of plastic pieces that fall out during instllation.
BrokenPrinter's web site (http://www.brokenprinter.com/contact-us/) boasts:
We Respond To All Emails 7 Days A Week.
Hours of operation are 9-5 Monday - Friday
Phone # 810-560-6012
I have emailed them and left a voice mail. A response would not take more than 30 seconds for a vendor who sells somethng more than double the price of other sellers. Yet I have not received any replies and am sitting on a printer I can not use.
Save yourself some money and hassle. Do not buy from this one man operation with horrible customer service.
Broken Printer Reviews
1. Ordered parts for printer and waited 2 weeks for delivery. Nothing ever showed up.
2. Called the customer service number and it is always busy. ALWAYS!!!
3. Sent email in "contact us" to cancel order and of course no-reply.
4. Had to get parts elswhere.
5. 2 months later package shows up. What a RIPP OFF
I purchased an HP fuser film sleeve from BrokenPrinter @ $17.95. The item is manufactured in China. The same item is avaiable on eBay and Amazon for $8 without tiny heat grease you can purchase at any computer/hardware store for a marginal price.
The instructions Broken Printer has put on YouTube are not entirely clear on how to reassemble a clip and a couple of plastic pieces that fall out during instllation.
BrokenPrinter's web site (http://www.brokenprinter.com/contact-us/) boasts:
We Respond To All Emails 7 Days A Week.
Hours of operation are 9-5 Monday - Friday
Phone # 810-560-6012
I have emailed them and left a voice mail. A response would not take more than 30 seconds for a vendor who sells somethng more than double the price of other sellers. Yet I have not received any replies and am sitting on a printer I can not use.
Save yourself some money and hassle. Do not buy from this one man operation with horrible customer service.