I would like to share with you my very disappointing experience with the Museum. Recently I read about the Museum and explored thier inventory. I was so very excited to come upon my dream car. I will be turning 66 and last year I was in the hospital and I really did not celebrate my 65th. Birthday. I decided to make my 66th Birthday very special. Recently I almost purchased two other Cadillacs, however after pre sale inspections both cars were canceled. After reading the directors comments (below) I thought I finally found the car for me. .
I had the opportunity to purchase a "MUSEUM QUALITY" almost new Cadillac. I expressed such excitement over the purchase with my salesman. Twice in writing the salesman proclaimed the car "looked and drove like new" those were HIS written words. I could not wait to take delivery of my cherished present to myself. What could go wrong? I purchased a car from a trusted Museum and I paid a Musum price.
Friday afternoon I received a call from the transport company, my car would be arriving that evening, three days ahead of schedule. I was so excited, I felt so good. Nine PM the phone rings, its the driver come out and meet him at the entrance to the community. We go out there and wait for him to unload and drive the car to the gate, about one block away. He pulls up gets out, and hands the keys to me and states, "The car needs a major tune up and is overheating! It is also leaking something. The pit in my stomach felt like a tornado hit my body! I wanted to leave the car right there but it was not his fault. Getting into the car it became even worse.... The dashboard SERVICE ENGINE SOON light was on. How could this be happening? I was assured by the salesman the car was prepped and they even put a new battery. Well after a very depressing evening I decided things cannot get worse, let’s go look at the car. Sitting in the driver's seat, all the dashboard vents are covered in thick dust. This is how the car was "Prepped" and both Tail Lights have cracks. Finally there is this active action of deception.... there is a splinter of wood holding the driver side mirror in place!
“We usually have around 300 museum quality pieces,” Glaze said. “That’s usually around 140 cars, and around 160 tractors and other pieces of farm equipment.” With such a large inventory, Lawson said “she’s constantly spotting something that’s new to her."
Is this the experience a car buyer should receive from a Museum? I am afraid to bring the car in for its tune up. I can only imagine what else they will find wrong. This looks new and drives like new car, has minor splits in the leather door seam, the extremely worn out car mats were thrown in the front like garbage. Summing up this purchase was worse than buying from a used car dealer, after all they at least offer at least a few days or more warranty on the purchase. I truly feel that your salesman celebrated that he found another sucker of the hype. I would hope the Museum would offer to reimburse me for any car repairs that I spend next week, trying to make this into the car I expected to receive. I pray thatthere will be no major overhauling needed!
Following up the car spent 2 weeks at a National Chains Service Department. The summary of needed repairs done: Full Tune up, new power steering pump, new rear air shocks, new idler arms, all new tires (they were splitting),timing adjustment, transmissionm adjustment and the car still does not accellerate properly.I have spent close to $3000 and not it is at the auto body shop attending to some other items. i expect the bill to be another $1500. The aboove letter was sent to the Museum Director as well as Corporate Headquartersin Clearwater , Florida. I have received no response.
Please think twice before trusting this Museum ....it truly is a Used Car Lot waiting for the next sucker!
Branson Auto and Farm Museum Reviews
I would like to share with you my very disappointing experience with the Museum. Recently I read about the Museum and explored thier inventory. I was so very excited to come upon my dream car. I will be turning 66 and last year I was in the hospital and I really did not celebrate my 65th. Birthday. I decided to make my 66th Birthday very special. Recently I almost purchased two other Cadillacs, however after pre sale inspections both cars were canceled. After reading the directors comments (below) I thought I finally found the car for me. .
I had the opportunity to purchase a "MUSEUM QUALITY" almost new Cadillac. I expressed such excitement over the purchase with my salesman. Twice in writing the salesman proclaimed the car "looked and drove like new" those were HIS written words. I could not wait to take delivery of my cherished present to myself. What could go wrong? I purchased a car from a trusted Museum and I paid a Musum price.
Friday afternoon I received a call from the transport company, my car would be arriving that evening, three days ahead of schedule. I was so excited, I felt so good. Nine PM the phone rings, its the driver come out and meet him at the entrance to the community. We go out there and wait for him to unload and drive the car to the gate, about one block away. He pulls up gets out, and hands the keys to me and states, "The car needs a major tune up and is overheating! It is also leaking something. The pit in my stomach felt like a tornado hit my body! I wanted to leave the car right there but it was not his fault. Getting into the car it became even worse.... The dashboard SERVICE ENGINE SOON light was on. How could this be happening? I was assured by the salesman the car was prepped and they even put a new battery. Well after a very depressing evening I decided things cannot get worse, let’s go look at the car. Sitting in the driver's seat, all the dashboard vents are covered in thick dust. This is how the car was "Prepped" and both Tail Lights have cracks. Finally there is this active action of deception.... there is a splinter of wood holding the driver side mirror in place!
“We usually have around 300 museum quality pieces,” Glaze said. “That’s usually around 140 cars, and around 160 tractors and other pieces of farm equipment.” With such a large inventory, Lawson said “she’s constantly spotting something that’s new to her."
Is this the experience a car buyer should receive from a Museum? I am afraid to bring the car in for its tune up. I can only imagine what else they will find wrong. This looks new and drives like new car, has minor splits in the leather door seam, the extremely worn out car mats were thrown in the front like garbage. Summing up this purchase was worse than buying from a used car dealer, after all they at least offer at least a few days or more warranty on the purchase. I truly feel that your salesman celebrated that he found another sucker of the hype. I would hope the Museum would offer to reimburse me for any car repairs that I spend next week, trying to make this into the car I expected to receive. I pray thatthere will be no major overhauling needed!
Following up the car spent 2 weeks at a National Chains Service Department. The summary of needed repairs done: Full Tune up, new power steering pump, new rear air shocks, new idler arms, all new tires (they were splitting),timing adjustment, transmissionm adjustment and the car still does not accellerate properly.I have spent close to $3000 and not it is at the auto body shop attending to some other items. i expect the bill to be another $1500. The aboove letter was sent to the Museum Director as well as Corporate Headquartersin Clearwater , Florida. I have received no response.
Please think twice before trusting this Museum ....it truly is a Used Car Lot waiting for the next sucker!