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Brandywine Exteriors


Country United States
State Delaware
City Wilmington
Address 2004 Foulk Rd #5
Phone 302-746-7134
Website http://brandywineexteriors.com/

Brandywine Exteriors Reviews

  • Jan 24, 2018

I used home advisor looking for roofing companies and described what I wanted done and was contacted by several companies, afew came to my home to give me an estimate. Brandywine Exteriors sent a person out to give me an estimate, His name was Kevin. I told him I wanted a complete tear-off right down to the rafters and he started to write up an estimate after doing some measurements and gave me a price, stating that this was a slow time for them, this was in January 2014 and would give me 10% off and then stated that if I signed for the work to be done right then he wuld take another 5% off. He asked if I had received other bids and I told him that I have, he asked who I received them from and I told him, he then stated that they use outside contractors whereas they have their own crew, I liked that aspect and signed the contract.

Well in February I rerceived a phone call from Kevin stating that their crew would be out to do the job as the shingles they use, Owens/Corning, the temperature had to be above 50 degrees. I told him that there was 3 inches of snow on the roof, we did have a wrm spell at the time, and he said that they would brush the snow off, there was at least 5 inches of snow on the ground, the next day they all showed up and started the work and was done in 2 days, after the first day the sheathing was installed and an under layment was put down, a worker told my wife that the wood was covered and was water proof , I wanted plywood installed per talking to the estimater but after looking, they used OSB, a neighbor tyold me to check the estimate and make sure they didn't charge me for plywood, they didn't, The estimater said he would come back after the job was all finished and we would do a walk around to see if there were any problems, well he showed up the day it was finished at night time and it was very dark outside and wanted to be paid for the work.

Then it got cold and I went outside a few days later as it snowed again and the sun was out and noticed that my gutters were damaged along with my driveway, so I called to report the problem and was asked if I wanted new gutters and I said no, that I wanted the damaged ones replaced and was told I would have to cover the cost, they were new gutters that I had to replace the old ones, Now when people in the neighborhood walk by and I am outside they stop and ask me what is wrong with my roof. I had an expert company come out to look and was told they, Brandywine Exteriors, didn't leave a 1/8 inch gap between each piece of sheathing because it was OSB..

  • Aug 11, 2017

I'd like to start by telling you I worked for this company for three months before I quit. First of all they tell their customers that they have over 50 employees which is an out-and-out lie. They only have three employees one of which works part-time next the other employee is Josh's brother and last of all the girl that answers the phone and books the leads are Josh's brother's girlfriend. Everyone else are subcontractors from the roof subcontractor to the window siding and doors subcontractor even the person that does his gutters is a subcontractor. The warranties that Josh explains are held by the company that manufactures the product and the subcontractor who does the work not Brandywine exteriors at all. He uses only subcontractors for all of the work being done to your home. The reviews you see our people that he either gives discounts to or people that he make sure are happy with the job that was done so he will direct them to different places to leave a good review. Brandywine Exteriors "Josh" sales at the highest price he possibly can because he lies to his customers and explains that it is a big company so he charges the same as a big company would. The way it works is if his salesperson sells for anything under the top price he takes the money away from the sales person who works only on commission his subcontractors don't get paid any less nor does he. He tries to push off his salespeople as project managers that will be there the day the job starts. They will come out the day the job starts but they have nothing to do with the job at all it's only for show. Everything you see and everything you hear the salesperson had to memorize and most of it is a lie starting with his explanation about his company. You may think by reading this I was a disgruntled employee but it goes further than that I saw how he was ripping off his customers and did not want to work for a company that was unethical. The financing he uses you can get way better prices he will only offer one or two different programs because they don't charge him. He trains his sales people to sell off of fear in many ways starting with the price is only good for today if the sales person gives you any more time it comes out of the salesperson's commission. Josh is a person that is so greasy he slides when he walks, I'm not telling you not to use them or to use them but I figure it was something that I had to let people know who they were hiring. You can get any job that he's offering done for a whole lot less money using the same products.

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