My Bose Wave radio purchased at Costco and under warranty was not working. i called Bose tech support which is located in the Philipines. A tech named Ron got the radio to partially work but would not connect to BlueTooth. Ron told me to take it to a Bose Retail store. I told him it was too far to a store. Ron insisted that I take it to a Bose store. I gave Ron all kinds of marketing data about me including the serial number of the device. When I asked if the warranty included shipping, Ron terminated the conversation by playing very loud music. Bose sells high end products and should do a better job standing behind the product. If Bose reads this, this is not an anonymous post if they want to make this right. Bose has my call logged at around 730 PM eastern time Aug 30 2016 from zipcode 33157, as my address was furnished to Ron.
Bose Corporation Reviews
My Bose Wave radio purchased at Costco and under warranty was not working. i called Bose tech support which is located in the Philipines. A tech named Ron got the radio to partially work but would not connect to BlueTooth. Ron told me to take it to a Bose Retail store. I told him it was too far to a store. Ron insisted that I take it to a Bose store. I gave Ron all kinds of marketing data about me including the serial number of the device. When I asked if the warranty included shipping, Ron terminated the conversation by playing very loud music. Bose sells high end products and should do a better job standing behind the product. If Bose reads this, this is not an anonymous post if they want to make this right. Bose has my call logged at around 730 PM eastern time Aug 30 2016 from zipcode 33157, as my address was furnished to Ron.