I ordered merchandise from Woolrich/Borderfree. The shipping was CDN$6.99. The garment was a poor fit so I asked for a return. Borderfree return shipping was one-day DHL return shipping costing CDN$36.74, deducted from the refund. Borderfree acknowledged that they received the hat and the refund would be credited to my credit card. No credit was returned. I waited three weeks in vain for the refund before I sent a query. Borderfree never replied. I lost my refund and Woolrich lost a customer for good.
My name is cassy Williams I live in newark new Jersey. On June 5/2016 I purchased a pair of dortor marten size 7 from your retailer store at jersey garden mall 651 kapowski road. On June 6/2016 I wore my brand new doctor martens the day of my graduation and after walking around for and hour I felt the discomfort from strap around my foot tighten. At first I didn't pay it no mind 3 hours went past and a blister on both of my foot appear with blood inside.My toes became numb Unable to walk and enjoy the rest of my day with my family. I always believed dortor martens was a good brand,I was referred by a friend and this happen causing me to cut my day short on a day that meant alot to me. I have work on June 7 /2016 in iam unable to work due to the swellinglaceration and pain in my foot. Now I have a blood clot on my left foot I am unable to work or drive. I have to call out risking my job and losing a day of pay .The retailer told me I can't return the shoe I purchased from them due to me wearing it . can you please contact me at or by emai
Borderfree Inc. Reviews
don't do what I did
I ordered merchandise from Woolrich/Borderfree. The shipping was CDN$6.99. The garment was a poor fit so I asked for a return. Borderfree return shipping was one-day DHL return shipping costing CDN$36.74, deducted from the refund. Borderfree acknowledged that they received the hat and the refund would be credited to my credit card. No credit was returned. I waited three weeks in vain for the refund before I sent a query. Borderfree never replied. I lost my refund and Woolrich lost a customer for good.
My name is cassy Williams I live in newark new Jersey. On June 5/2016 I purchased a pair of dortor marten size 7 from your retailer store at jersey garden mall 651 kapowski road. On June 6/2016 I wore my brand new doctor martens the day of my graduation and after walking around for and hour I felt the discomfort from strap around my foot tighten. At first I didn't pay it no mind 3 hours went past and a blister on both of my foot appear with blood inside.My toes became numb Unable to walk and enjoy the rest of my day with my family. I always believed dortor martens was a good brand,I was referred by a friend and this happen causing me to cut my day short on a day that meant alot to me. I have work on June 7 /2016 in iam unable to work due to the swellinglaceration and pain in my foot. Now I have a blood clot on my left foot I am unable to work or drive. I have to call out risking my job and losing a day of pay .The retailer told me I can't return the shoe I purchased from them due to me wearing it . can you please contact me at or by emai