I paid to have Booksbutterfly promote two of my books in December of last year. The first book they "forgot' to promote an admitted so in email. The second was promoted at the incorrect price. They promised to make it up to me by "promoting the books for a longer period of time" - there's absolutly no way to know if they did or didn't, because upon asking for proof of this, some kind of a report, or anything to prove their work - to this date they have provided absolutly nothing.
Their lack of follow-through is documented in a variety of author chats, including the Kindle Boards. Many authors have had a bad experience with them documenting things similar to what I shared, as well as changing their terms of service *after* a promotion was purchased and telling authors they no longer offer that particular serivce, and offering no refunds for said service.
Anyway should really beware using this company.
And, it's interesting to note that they have a bunch of aliases - including "Deal Airline" who contacted me about trying to negotiate a redo of the package as I was demanding a refund.
Any author is welcome to contact me about my experience.
Books Butterfly Reviews
I paid to have Booksbutterfly promote two of my books in December of last year. The first book they "forgot' to promote an admitted so in email. The second was promoted at the incorrect price. They promised to make it up to me by "promoting the books for a longer period of time" - there's absolutly no way to know if they did or didn't, because upon asking for proof of this, some kind of a report, or anything to prove their work - to this date they have provided absolutly nothing.
Their lack of follow-through is documented in a variety of author chats, including the Kindle Boards. Many authors have had a bad experience with them documenting things similar to what I shared, as well as changing their terms of service *after* a promotion was purchased and telling authors they no longer offer that particular serivce, and offering no refunds for said service.
Anyway should really beware using this company.
And, it's interesting to note that they have a bunch of aliases - including "Deal Airline" who contacted me about trying to negotiate a redo of the package as I was demanding a refund.
Any author is welcome to contact me about my experience.