Me and my wife bought a couch 1200.oo from bob mills aprox 8 months ago, we also bought the extended warrenty since we thought we was getting qaulity firniure.
Since we bought it they have came to our house 4 times to replace cusions and sew cushions were the seams have came apart or frayed.
I called them and informed them I have taken the cover off the bottom of the couch and the frame is coming apart, were it was stapled together and 2 straps have came apart.
They informed me 2 days later they would have to pick it up and take it to the store to repair it, of course I questioned it asking why its not being replaced. no answer.
So they picked up the couch and 4 days later I get a call stating they can not work on it, because it has bed bugs and that I needed to pick it up.
So i called 2 different pest control companies and they both did inspection of my home and said you dont have any signs of bugs. Imagine that a company that doesnt want my money.
So i spoke with some lady at the solution center who basically said they didnt come from them and I needed to pick it up. no solution just pick it up. I informed her I dont have bugs at my house nor do I want them.
long story short there furniture is very cheaply made reminds me of oklahoma discount furniture crap. and there warrenty is worthless and if you have to have it delivered or picked up better be prepared for bed bugs.
Almost forgot the 4 times they have been to my house they never said anything or seen any bugs I tore the bottom cover off and never seen any.
guess they wanted to pick it up so i didnt see them staple it back together.
DONT DO BUSINESS WITH BOB MILLS OKC RIP OFF BUG INVESTED TRUCKS.
Bob Mills Furniture Reviews
Me and my wife bought a couch 1200.oo from bob mills aprox 8 months ago, we also bought the extended warrenty since we thought we was getting qaulity firniure.
Since we bought it they have came to our house 4 times to replace cusions and sew cushions were the seams have came apart or frayed.
I called them and informed them I have taken the cover off the bottom of the couch and the frame is coming apart, were it was stapled together and 2 straps have came apart.
They informed me 2 days later they would have to pick it up and take it to the store to repair it, of course I questioned it asking why its not being replaced. no answer.
So they picked up the couch and 4 days later I get a call stating they can not work on it, because it has bed bugs and that I needed to pick it up.
So i called 2 different pest control companies and they both did inspection of my home and said you dont have any signs of bugs. Imagine that a company that doesnt want my money.
So i spoke with some lady at the solution center who basically said they didnt come from them and I needed to pick it up. no solution just pick it up. I informed her I dont have bugs at my house nor do I want them.
long story short there furniture is very cheaply made reminds me of oklahoma discount furniture crap. and there warrenty is worthless and if you have to have it delivered or picked up better be prepared for bed bugs.
Almost forgot the 4 times they have been to my house they never said anything or seen any bugs I tore the bottom cover off and never seen any.
guess they wanted to pick it up so i didnt see them staple it back together.
DONT DO BUSINESS WITH BOB MILLS OKC RIP OFF BUG INVESTED TRUCKS.