The biggest issue I've had with this fraudulent company is their ability to hold funds on extended service contract refunds. $250 charge for my money which was refunded by Zurich. This company claims they do this for lawful reasons provided by their attorneys due to racial lawsuits. I had a phone conversation with Matt Keller the owner telling me he cannot give me my full refund because their policy is to charge $250 for warranty cancellations. I did not cancel, I sold my vehicle and no longer needed the warranty. The money is my money, prorated I get the refund as promised by Zurich. Zurich charged me a $20 processing fee (this is reasonable) and Blueline charged me $250. All because writing checks to customers is "a huge headache."
Blueline Auto Group Inc Reviews
The biggest issue I've had with this fraudulent company is their ability to hold funds on extended service contract refunds. $250 charge for my money which was refunded by Zurich. This company claims they do this for lawful reasons provided by their attorneys due to racial lawsuits. I had a phone conversation with Matt Keller the owner telling me he cannot give me my full refund because their policy is to charge $250 for warranty cancellations. I did not cancel, I sold my vehicle and no longer needed the warranty. The money is my money, prorated I get the refund as promised by Zurich. Zurich charged me a $20 processing fee (this is reasonable) and Blueline charged me $250. All because writing checks to customers is "a huge headache."