I purchase a 2004 nissan quest from Bloomingdale auto on Sat dec 9th, 2017, This particular day it was snowing an cold. after spending almost 3hrs on they site, I went home. realized the Speedometer starts at 30mph. I am aware that they office is closed on Sunday so i waited to Monday to contact them. i made several calls starting at 9am, no answer so i sent a text message to Omar which is a gentleman that works at bloomingales. i asked what time do the office open he stated at 9am, but he is off today. i called office back which was a little after 10am.
i spoke to a man named luis i stated the reason why i am calling. he said give me your name & number i will contact my boss an call you back in 15mins. i never received that call. i now called several times after that no 1 answered my call. i started texting omar back stating my reason for calling he claimed that he was going to look into it. i also asked about the 3mth warranty that i was promised. Omar said it is active.
i called the car protection customer service which they stated, Bloomingdale auto have not submitted the applicaton with payment, that was the 2nd red flag. Tuesday dec 13th 2017 i drive up to bloomingdale office which is a 1hr drive to fix my speedometer, Omar sends me to a mechanic in Paterson,Nj whom said he cant fix it, he told them that. 3rd red flag. all i wanted to do is purchase a bigger vehicle for my kids, plus i am expecting at the moment so my emotions is on sky high.
I purchased a vehicle from bloomingdale auto group absolutely terrible, bunch of scam artists sold me a car that was only supposed to need the hubs replaced. Turns out it has no air conditioning, the fuel pump is shot, trunk doesnt open, lights do not work the list goes on and on. Now they are telling me that they will not help me with this situation at all.
Bloomingdale Auto Group Reviews
I purchase a 2004 nissan quest from Bloomingdale auto on Sat dec 9th, 2017, This particular day it was snowing an cold. after spending almost 3hrs on they site, I went home. realized the Speedometer starts at 30mph. I am aware that they office is closed on Sunday so i waited to Monday to contact them. i made several calls starting at 9am, no answer so i sent a text message to Omar which is a gentleman that works at bloomingales. i asked what time do the office open he stated at 9am, but he is off today. i called office back which was a little after 10am.
i spoke to a man named luis i stated the reason why i am calling. he said give me your name & number i will contact my boss an call you back in 15mins. i never received that call. i now called several times after that no 1 answered my call. i started texting omar back stating my reason for calling he claimed that he was going to look into it. i also asked about the 3mth warranty that i was promised. Omar said it is active.
i called the car protection customer service which they stated, Bloomingdale auto have not submitted the applicaton with payment, that was the 2nd red flag. Tuesday dec 13th 2017 i drive up to bloomingdale office which is a 1hr drive to fix my speedometer, Omar sends me to a mechanic in Paterson,Nj whom said he cant fix it, he told them that. 3rd red flag. all i wanted to do is purchase a bigger vehicle for my kids, plus i am expecting at the moment so my emotions is on sky high.
I purchased a vehicle from bloomingdale auto group absolutely terrible, bunch of scam artists sold me a car that was only supposed to need the hubs replaced. Turns out it has no air conditioning, the fuel pump is shot, trunk doesnt open, lights do not work the list goes on and on. Now they are telling me that they will not help me with this situation at all.