In a nutshell, it took over four hours for the towing company (Blitz Towing) to contact definitively me after my son and I initially contacted our insurance company Progressive. Progressive uses Blitz as a contractor for tows for customers who pay for Roadside Assistance. Blitz originally told my son it would get to the disabled car at about 1:30 pm. But because my son had to leave the car temporarily, Blitz pushes us back on its list, leaving the car in a state of jeopardy where it could have been vandalized or stolen. So I showed up within the hour and babysat the car until 5pm. Blitz and Progressive told me time and time again, we are on the way, just 30 more minutes. But by 5pm I had found another tow and got off the dangerous highway. When we arrived at the auto repair shop at 5:30pm, Blitz called me but I had already cancelled their service call via Progressive at 5pm. In my humble opinion, Blitz is an UNETHICAL towing company with zero conscience....making you wait. All they had to do was tell Progressive they could not help and Progressive would have sent another tow. But because they don't care about the customer, they made us wait....and wait...and wait....and nothing.
Blitz Towing Inc Reviews
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I could watch Scirldneh's List and still be happy after reading this.
In a nutshell, it took over four hours for the towing company (Blitz Towing) to contact definitively me after my son and I initially contacted our insurance company Progressive. Progressive uses Blitz as a contractor for tows for customers who pay for Roadside Assistance. Blitz originally told my son it would get to the disabled car at about 1:30 pm. But because my son had to leave the car temporarily, Blitz pushes us back on its list, leaving the car in a state of jeopardy where it could have been vandalized or stolen. So I showed up within the hour and babysat the car until 5pm. Blitz and Progressive told me time and time again, we are on the way, just 30 more minutes. But by 5pm I had found another tow and got off the dangerous highway. When we arrived at the auto repair shop at 5:30pm, Blitz called me but I had already cancelled their service call via Progressive at 5pm. In my humble opinion, Blitz is an UNETHICAL towing company with zero conscience....making you wait. All they had to do was tell Progressive they could not help and Progressive would have sent another tow. But because they don't care about the customer, they made us wait....and wait...and wait....and nothing.