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BlindsExpress.com


Country United States
State New York
City Rochester
Address 29 Pointe Vintage Dr.
Phone 800-836-4488
Website http://www.blindsexpress.com/

BlindsExpress.com Reviews

  • Jul 28, 2019

I ordered 8 gauge (thicker) mini blinds. They come 6 and 8 and 8 is better/thicker. It took a MONTH to get them when I was told two weeks and then, when they finally arrived, they were tissue paper thin. They are no better than cheap $5 vinyl blinds, actually thinner and more fragile and will not last.

VERY disapppointed in their product and service. Not what I expected from their website. It made it sound l ike their products were quality and they are not.

  • Sep 15, 2015

I ordered blinds for approximately 20 windows from blindsexpress.com. I entered in my actual inside mount window frame measurements, which they state that they are supposed to deduct 3/8" from. They ended up shipping me generic window blinds and valences (not valence returns) that required cutting by me. They have been incredibly rude and unprofessional throughout the entire ordeal. I am now having to go through the credit card company to get my money back from these scammers that ADVERTISE CUSTOM BLINDS, BUT SHIP YOU GENERIC ONE SIZE FITS ALL BLINDS. Attached is a sample valence that they shipped me for a 58 7/8" inputted dimensions for an inside mount blind that came nearly 62". The company is telling me that the order was made correctly and that the valence that covers the blind rail should be an outside mount for an inside mounted blind with plenty of room on the inside to mount a properly cut valence.

The other thing is I received the same sized valence of nearly 62" for many different sized windows and the largest inputted window width was 58 7/8", so the company clearly screwed up somewhere. Rather than fix the issue, they have been nothing but rude and giving me the run around and fighting me even on the credit card dispute. I have ordered and installed blinds from online blind retailers on 9 other occassions for rental properties. I am very familiar with the process, never had any issues, and have never seen someone ship 1 size fits all blinds and valences while charging custom blind prices. The owner, Constance Chiacchierini, is nothing but a scammer. She will ship you one size fits all blinds and valences for various window sizes and tell you to cut them yourself while advertising that they are custom. STAY FAR FAR AWAY FROM THESE SCAMMERS!!!

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