Please consider doing business with another moving company. They were wonderful in the beginning before the actual move started. When the move was completed at the first house, I was hit with a service fee on the paperwork. This was not quoted on their initial quote for services.
The movers were waiting while I was the phone with their manager. I apologized to them for making them wait. They told me this happens all the time, and they were used to it. I called to speak to the owner the follow day, and he called me a liar about his staff say that. Really professional.
I told him it was clear as day on his paperwork and he just needed to update it. The quote didn’t say service fee, and the final bill did. He then instructed his staff to be out of our new home so no additional charges would be made over the time the deposit was for.
In doing so, the movers just put things anywhere, and we still can’t find many things to fix items they took apart. I also tried to speed up the move by wrapping furniture ahead of time. That didn’t work, and they also took 8 of my moving blankets when I told them how many I had. The icing on the cake came when they were moving my bed into the bedroom.
Black Hawk Moving Reviews
Please consider doing business with another moving company. They were wonderful in the beginning before the actual move started. When the move was completed at the first house, I was hit with a service fee on the paperwork. This was not quoted on their initial quote for services.
The movers were waiting while I was the phone with their manager. I apologized to them for making them wait. They told me this happens all the time, and they were used to it. I called to speak to the owner the follow day, and he called me a liar about his staff say that. Really professional.
I told him it was clear as day on his paperwork and he just needed to update it. The quote didn’t say service fee, and the final bill did. He then instructed his staff to be out of our new home so no additional charges would be made over the time the deposit was for.
In doing so, the movers just put things anywhere, and we still can’t find many things to fix items they took apart. I also tried to speed up the move by wrapping furniture ahead of time. That didn’t work, and they also took 8 of my moving blankets when I told them how many I had. The icing on the cake came when they were moving my bed into the bedroom.