On December 8, 2017 i ordered 2 for 1 cameras. On December 11, 2017, my accounted was charged for the full amount. I have sent numberous emails, and 1 in 3 times may receive a generated response that they are looking into my issue. One email said July 18, 2018 for delivery. Even after saying on facebook they were sold out, they were still taking orders for product they likely never had. 6 months is plenty of time for some resolution. After finding several sites, others were having the same issue. I tried notification through facebook message, and never got any response.
I ordered 2 x HD action cameras w/ MicroSD cards, $174.80 was order total. Ordered on January 12, 2018. It was a deal for 2 cameras for the price of 1, and in addition I ordered MicroSD cards.. Had Email contact with them a few wtimes, saying order was backordered and when it was available the order would be shipped. I finally asked for order to be cancelled, and No response from them.
Stephan S <@gmail.com> Jan 23 to support I have no received my order, or have I got any indication that it has shipped.. I would like an update where my order is or a full refund of purchase price with shipping. ASAP Order Support Jan 23 to me ##- Please type your reply above this line -##
Your request has been received and is being reviewed by our support staff.
To add additional comments, reply to this email.
Stephan S
Jan 24, 03:14 +11
I have no received my order, or have I got any indication that it has shipped.. I would like an update where my order is or a full refund of purchase price with shipping. ASAP This email is a service from Order Support. Delivered by Zendesk [R5DG75-0LZ5] Rose (Order Support) Jan 23 to me ##- Please type your reply above this line -##
Your request (110800) has been updated. To add additional comments, reply to this email.
Rose (Order Support)
Jan 24, 08:22 +11
Hello Stephan,
Thank you for contacting customer support. I'm sorry to hear that you haven't received the product that you purchased from us.
The demand for this popular item has exceeded our expectations, and our stock is depleted. We understand that as a loyal customer, when you make a purchase you expect to receive your product in a timely manner. We know having to wait may be frustrating, and for that we are very sorry.
Our fulfillment team is working 'round the clock to resolve this issue. Rest assured, your order will be shipped out as soon as we can. Once your order is shipped, we will send you an email that contains your tracking number and instructions on how to track your order. Again, we apologize for this inconvenience.
Regards,
Rose
Customer Support
Stephan S
Jan 24, 03:14 +11
I have no received my order, or have I got any indication that it has shipped.. I would like an update where my order is or a full refund of purchase price with shipping. ASAP
This email is a service from Order Support. Delivered by Zendesk [R5DG75-0LZ5] Stephan S <@gmail.com> Feb 6 to Order Looking for an update on my order once again.I still have no indication of my order being processed or shipped. It has been almost a month now and still nothing..
On Jan 23, 2018 4:22 PM, "Rose (Order Support)" wrote:
##- Please type your reply above this line -##
Your request (110800) has been updated. To add additional comments, reply to this email.
Rose (Order Support)
Jan 24, 08:22 +11
Hello Stephan,
Thank you for contacting customer support. I'm sorry to hear that you haven't received the product that you purchased from us.
The demand for this popular item has exceeded our expectations, and our stock is depleted. We understand that as a loyal customer, when you make a purchase you expect to receive your product in a timely manner. We know having to wait may be frustrating, and for that we are very sorry.
Our fulfillment team is working 'round the clock to resolve this issue. Rest assured, your order will be shipped out as soon as we can. Once your order is shipped, we will send you an email that contains your tracking number and instructions on how to track your order. Again, we apologize for this inconvenience.
Purchased a buy one and get one free ActionCam Sports camera plus 2 micro SD cards Class 10x1 for a total cost of $174.80 and charged to my credit card on January 14, 2018. After several attempts to contact them I have yet to receive the items I ordered and paid in full for.
On January 19, 2018, I ordered an Action Sports Camera, it was a special 2 for 1. My Credit Card was charged on that day for approx $114.00. Repeated efforts to get status reports on my order were met with a statement that they had been inundated with orders and that it would take about 2 weeks to sort things out.I have sent an email once a month trying to resolve the situation.
After a month I inquired again about the order status; I got essentially the same response. About 10 days I again sent an email trying to find out what the hell was going on with my order, no response. I also asked to speak to a real person, No response. RIPOFF?
I have contacted the company for a refund and have not received any reponse
BitDeals4u Reviews
On December 8, 2017 i ordered 2 for 1 cameras. On December 11, 2017, my accounted was charged for the full amount. I have sent numberous emails, and 1 in 3 times may receive a generated response that they are looking into my issue. One email said July 18, 2018 for delivery. Even after saying on facebook they were sold out, they were still taking orders for product they likely never had. 6 months is plenty of time for some resolution. After finding several sites, others were having the same issue. I tried notification through facebook message, and never got any response.
Trying to get a response. my cameras or my money back
I ordered 2 x HD action cameras w/ MicroSD cards, $174.80 was order total. Ordered on January 12, 2018. It was a deal for 2 cameras for the price of 1, and in addition I ordered MicroSD cards.. Had Email contact with them a few wtimes, saying order was backordered and when it was available the order would be shipped. I finally asked for order to be cancelled, and No response from them.
Stephan S <@gmail.com> Jan 23 to support I have no received my order, or have I got any indication that it has shipped.. I would like an update where my order is or a full refund of purchase price with shipping. ASAP Order Support Jan 23 to me ##- Please type your reply above this line -##
Your request has been received and is being reviewed by our support staff.
To add additional comments, reply to this email.
Stephan S
Jan 24, 03:14 +11
I have no received my order, or have I got any indication that it has shipped.. I would like an update where my order is or a full refund of purchase price with shipping. ASAP This email is a service from Order Support. Delivered by Zendesk [R5DG75-0LZ5] Rose (Order Support) Jan 23 to me ##- Please type your reply above this line -##
Your request (110800) has been updated. To add additional comments, reply to this email.
Rose (Order Support)
Jan 24, 08:22 +11
Hello Stephan,
Thank you for contacting customer support. I'm sorry to hear that you haven't received the product that you purchased from us.
The demand for this popular item has exceeded our expectations, and our stock is depleted. We understand that as a loyal customer, when you make a purchase you expect to receive your product in a timely manner. We know having to wait may be frustrating, and for that we are very sorry.
Our fulfillment team is working 'round the clock to resolve this issue. Rest assured, your order will be shipped out as soon as we can. Once your order is shipped, we will send you an email that contains your tracking number and instructions on how to track your order. Again, we apologize for this inconvenience.
Regards,
Rose
Customer Support
Stephan S
Jan 24, 03:14 +11
I have no received my order, or have I got any indication that it has shipped.. I would like an update where my order is or a full refund of purchase price with shipping. ASAP
This email is a service from Order Support. Delivered by Zendesk [R5DG75-0LZ5] Stephan S <@gmail.com> Feb 6 to Order Looking for an update on my order once again.I still have no indication of my order being processed or shipped. It has been almost a month now and still nothing..
On Jan 23, 2018 4:22 PM, "Rose (Order Support)" wrote:
##- Please type your reply above this line -##
Your request (110800) has been updated. To add additional comments, reply to this email.
Rose (Order Support)
Jan 24, 08:22 +11
Hello Stephan,
Thank you for contacting customer support. I'm sorry to hear that you haven't received the product that you purchased from us.
The demand for this popular item has exceeded our expectations, and our stock is depleted. We understand that as a loyal customer, when you make a purchase you expect to receive your product in a timely manner. We know having to wait may be frustrating, and for that we are very sorry.
Our fulfillment team is working 'round the clock to resolve this issue. Rest assured, your order will be shipped out as soon as we can. Once your order is shipped, we will send you an email that contains your tracking number and instructions on how to track your order. Again, we apologize for this inconvenience.
Face book email buy one get one free 99$ 20$ SD card.... Ordered back in March still have not recieved it... ???
Purchased a buy one and get one free ActionCam Sports camera plus 2 micro SD cards Class 10x1 for a total cost of $174.80 and charged to my credit card on January 14, 2018. After several attempts to contact them I have yet to receive the items I ordered and paid in full for.
ActionCam Sports Camera
On January 19, 2018, I ordered an Action Sports Camera, it was a special 2 for 1. My Credit Card was charged on that day for approx $114.00. Repeated efforts to get status reports on my order were met with a statement that they had been inundated with orders and that it would take about 2 weeks to sort things out.I have sent an email once a month trying to resolve the situation.
After a month I inquired again about the order status; I got essentially the same response. About 10 days I again sent an email trying to find out what the hell was going on with my order, no response. I also asked to speak to a real person, No response. RIPOFF?
I have contacted the company for a refund and have not received any reponse