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Birthstone Deals


Country United States
State California
City Hayward
Address 26517 Danti Ct
Phone (800) 684-2894
Website https://www.birthstonedeals.com

Birthstone Deals Reviews

Most Useful Comment
  • Dec 27, 2017

Hi, Please don’t trust this birthstone deals and do some legal actions. Last Dec 17,2017 i ordered to them a wooden watched but they dont have COD (Cash on delivery) so i paid by my card.I thought it’s only AED 172 just like what they said in their page and website but they deducted AED 200 from my account.

In their confirmation it only shows AED 194 deducted in my account that’s the forst problem.Secondly Its been 10days since I ordered And the status is still unfulfilled that’s why i decided to call their hotline but sadly it is fake!!! i called them and it’s incorrect,I post a comment in their page telling they are scammers but now they blocked me from commenting in their page..!!

I even send a hundreds of emails to them just to get a reply to them but still no response..!! I’d check their address but it doesn’t show on the website. It was too late when I read all the bad comments from their page from the customers who got scammed by them..!! They’re taking money from our card but not delivering our order. After getting money you will not received any reaponse to them, so please help us to stop this scammer!!!

Mark as Useful [4 votes]
  • Dec 4, 2018

SAME HERE

TOTAL RIP OFF, the product is crap, misspelled words cant read anythIng and its total junk. Service is non existent and someone should shut this CHINESE POS COMPANY DOWN.

  • Apr 13, 2020

Received

I placed an order in June 2018 and I received my order in 4 weeks. Bought a wood watch for my spouse.

  • Jan 10, 2018

Contacted Birthstone deals by email, called them and left message, sent snail mail letter, emailed again yesterday January8, 2018.

Have not heard a word from them. when they advertise they stand behind their merchandise, that is not true.

Mark as Useful [3 votes]
  • Jul 30, 2018

Scam

I payed in 12/08-2107 and ungi-lo today a did not receceived e not even an anwser to my emails.

  • Feb 7, 2018

I ordered a garnett princess ring for $37.95 on Dec. 30th. The tracking number they gave me stated on Jan. 15th it was on the way. I never received any other information and never received my product. My account was charged $42.94.

Thank you,

Sybil Mayfield

Mark as Useful [2 votes]
  • Nov 14, 2018

Their ad came up on my facebook feed. I followed the link to their website. I found a watch I wanted to buy for my husband.

Purchased it using my paypal aacount. It was deducted from account. I received a order confirmation email. An email telling me it had shipped but no tracking info in it. And finally an email saying it should arriving any day now. When it did not arrive a week to ten days after receiving that last email. I contacted them through their support email. When a week past without a reply. I tried calling their 800 number. which tells you to press 0 to speak to an operator, but goes straight to leave a message which I didi. When I did not receive a return call. I called again same thing. Sent another email an another automated email response. Did a address lookup trying to find another phone number. Did a phone number search which brought me to your website. listing another scam report on them.

Mark as Useful [1 vote]
  • Jan 17, 2019

I received my order after over a month of waiting and dissatisfaction and they sent the wrong watch. I ordered a father daughter watch and they send me a father son watch. I was supposed to have it for my dad on christmas and it never showed and i never got a tracking order and i spent $59.95 for it and just a few days ago i got the tracking order number and today i just received it. But it’s the wrong product. Spent $60 for nothing.

  • Dec 26, 2018

I ordered a wooden watch with a saying for my dad that costs $59.95 for Christmas, and it was never shipped to me. So I was ripped off $59.95 and I had no gift for my dad. We have made numerous attempts to reach the company through email and phone calls. We left messages and they never replied to us. We also were never given a working tracking number.

  • Dec 20, 2018

Unbelievable! i had ordered from this company 1st week of november. A wooden watch for my husband and i have not received anything yet. No email replies no way to get in touch through the phone. I’m soooooooo sooooooooo sad. Please someone report this company.

  • Dec 13, 2018

I had ordered a wooden watch on 11/11/2018 and the confirmation said I would receive an email in a few days telling me it was shipped. Never received that email after a couple weeks I emailed to ask, no response. I have sent 4 emails no response and still no watch. I had received an email on 12/7/2018 stating the products had been shipped, when I went to go pull the email to see if there is tracking information and the email seems to have disappeared and I cannot location it in any of my folders in my email.

  • Dec 9, 2018

Wooden watch

Unfortunately, I have had the same experience with this company so far. My money was taken immediately and they refuse to acknowledge any request for info on my order since then. No return calls or emails. The saddest thing for me and all of these people ordering is that we were trying to get a special gift for someone we love and most of us need it by a certain time in order to be able to give the gift at the time of the occasion. It’s one thing to mess with people when they’re ordering things for themselves, but to mess with people’s orders and steal their money when they’re trying to get something nice for their loved one is so extremely wrong. I would have gladly paid more for the watch I ordered if it was made by some awesome guy in Wisconsin, but we don’t get that choice in America much. We are often ordering from some far away land with no hopes of customer service when it looks like the business is in Ohio! Just very sad. I’m holding out hope til after Christmas as this was one of the bigger gifts I’d planned for my husband, but looks like I need a back up plan. Don’t know how those Asains worded that watch so perfectly in English. Dammit! Lol

  • Nov 29, 2018

never received my order

I ordered wooden watch on 11/11/2018, I have emailed them several times and no response. does anyone know how to file a claim against them ?

  • Nov 29, 2018

Warning do not purchase from this company they are fraud. I bought my husband a birthday gift beginning of november and on their website it says unfulfilled but yet i got an email saying it was shipped out on the 10th. I have emailed them and called them with no phone calls back nor email. I'm disputing the charge with my bank. If you put in the name of the company and google you will see tons of fraudulent websites and reports on this company

  • Nov 26, 2018

I ordered wooden watch on 28 october and paid usd 59 but still havent heard anything and many customers are fooled by that company ...Its fake i suppt

  • Nov 19, 2018

Birthstone Deals is a SCAM

I ordered an engraved watch for my daughter's birthday over 2 months ago. I am getting the same type of run around just like I am reading in other posts. A fake tracking number. I got an email a month and half ago from "Diane" stating that my product "should get here any day now". However, the email is without any tracking number. I emailed several times and just receive an automated response. I called the customer service number several times and pressed "0" as asked by the automated service to get a representative and all I got was "leave a message", we will get back to you. They never got back to me. I don't understand how these people can get away with this. It sounds like they are a very good scam company who have all their ducks in a row for the purpose of appearing legit. I want my money back!!!! They charged my CC $59.95 immediately.

  • Nov 16, 2018

Don’t buy from them

Ordered a watch on Oct. 9, 2018. Received order confirmation that said item would be shipped in 5-7 business days. Emailed after item had not shipped after the time period allowed with no reply. On Oct. 26 received a tracking number that does not work. Emailed company again a month after order with no response. Emailed a third time and left a message, because that’s all that is provided when you call costumer service, and have not received a reply. Going to try and get my money back, paid through PayPal, because I didn’t trust the site with a credit card number. Wish I had done some research on this company before ordering. Would have saved a lot of trouble and disappointment. Their watches actually look great if they even exist.

  • Aug 28, 2018

Scam

I ordered two watches over three weeks ago. Since they were gifts tried to get in touch with the company. If you call the telephone number given it just says leave a message. No one ever calls you back. I have emailed several times and told they were being shipped. When you go to tracking and put in the number it says they haven't been delivered to the post office. They waste no time in getting their money.

  • May 21, 2018

i bought $ 70 wooden watch 3 months ago never got it and gave me fake tracking number and they said they shipped it last month. this site must be shut down.Hundreds of victims on facebook it’s too late i found all the claims :(

  • May 4, 2018

I ordered a ring in january and my credit card was charged immediately charged. I have emailed them at least 6 times asking for a refund. At first they gave me fake tracking numbers on 2 different occasions. Now they won’t answer my emails. This company is s total scam!!! all i want is my money back!

  • May 2, 2018

I saw their ad on Facebook, having seen several reviews i purchased a

May Legend Limited Edition Watch × 1

40mm / Metal Link

Since April 16th, I never added the instruction to customize the watch therefore shipping should have been within 7-12 days according to their advert With my birthday fast approaching, i wrote them several letters , i got no response, i also kept tracking the number provided as FEDEX tracking number 959726022503, with no results on display i contacted FEDEX and was told there's no such package or number in their database It was then i realized i'd been ripped off by this company claiming to offer best gifts for birthdays

  • May 1, 2018

I ordered 2 customised watch on (08.03.2018 & 09.03.2018) & got only one watch delivered. Order ID: BSD30189 & BSD30359 & got only one delivered.

  • Dec 4, 2018

SAME

And the 1 you got was total crap im sure.

  • Apr 27, 2018

I ordered an item I was charge for it I’ve never received it. I’ve contacted them through email and phone left messages on both. I have not heard an answer back.

  • Mar 28, 2018

CON & SPAM

so many people has been cheat by this company. Never buy anything from this compan

  • Mar 21, 2018

I ordered a photo watch from birthstone deals on 15th dec and despite over 20 e-mail to them to date 21st of march i still haven't received it i've read reviews from people in the same position as me ordering goods but not getting them and receiving little or no cummunication from them about their order there reading the reviews we all think the same it's a scam

  • Mar 21, 2018

Photo watch

I ordered a photo watch from birthstone deals on 15th Dec but still haven't received it despite having sent over 20 e-mails to them when it didn't arrive by Jan i e-mailed then and got a reply from someone called jake who said it had already been sent out again didn't arrive so I sent numerous e-mails to them then finally got a reply from this jake to say the back of the watch had been engraved but they were waiting on me sending the photo image for the front which had already been sent with the original order in Dec then they asked me to send it again and said in the same e-mail it was being processed and to wait a few more days for it to arrive that was on 17th Feb I contacted my bank in Feb who have raised a complaint when I asked them for an update on mon they said they were waiting for a reply from birthstone deals I've now today sent them another e-mail and I've olso today phoned trading standards they told me to write a letter to them stating they have 14 days to answer me regarding the order and if I don't get a reply to phone trading standards back for more advice I was olso told to record the letter as someone has to sign for it I'm not holding much hope that they'll answer the letter they even send me an e-mail asking for a review and pic of the watch i wrote how can I give you a review when I hav'nt even got the watch I only paid about £34 for the watch but as the guy from trading standards said it's the principle and doesn't matter how much I paid it's my money and I haven't received the watch I'm sorry to hear other people are in the same position as me I actually said in my last e-mail to them today that I thought they were a scam company and that I was going to trading standards which I have good luck everyone I hope you all get either the item you bought or your money back I'll post again when I have another update from mary

  • Mar 3, 2018

Ordered ring in Oct. Product arrived early Dec. Wore about 10 times. Stone fell out about 4 weeks ago. Of course the warranty is only a month. Have tried to contact support numerous times, via email, 1 800 number and direct message from site. Last inquiry just sent today March 2. Asking for replacement or credit to paypal account.

No one is acknowledging any of my inquiries. What kind of customer service is this. Common courtesy is that you would respond. They obviously have my email, because they keep emailing me about new deals. The product may be beautiful, but do not order from this site. They don't stand behind their product, and the customer service is a joke!

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