My wife had a Birchbox account several years ago. Now, after almost a year since she cancelled the service, Birchbox took it upon themselves to reopen the account and took $222.00 from our checking account! I called their "customer service" number repeatedly, but always get a busy signal or a dead line. I finally got someone in their chat service to talk to me. I was told that "the company changed hands last fall and they were redoing the customer accounts". Funny that her account that had been closed for over a year was repoened. This bunch of theives is not to be trusted. I am now fighting for a refund and had to get a new debit card to stop them stealing any more money from us.
Birchbox, Inc. Reviews
My wife had a Birchbox account several years ago. Now, after almost a year since she cancelled the service, Birchbox took it upon themselves to reopen the account and took $222.00 from our checking account! I called their "customer service" number repeatedly, but always get a busy signal or a dead line. I finally got someone in their chat service to talk to me. I was told that "the company changed hands last fall and they were redoing the customer accounts". Funny that her account that had been closed for over a year was repoened. This bunch of theives is not to be trusted. I am now fighting for a refund and had to get a new debit card to stop them stealing any more money from us.