I am from India and I am unable to contact the India customer service number. When I was placing the order on their website, the price mentioned there as 1459 INR for one month consignment, however, after placing the order, I have been charged 10005 INR for 6 month consignment with VIP membership through my Central bank of India debit card online payment on 28th August 2018.
Immediately, I had sent my mail to take the order for one or 2 month consignment order and return the money to my Cental bank account through which I had made the payment earlier. But, I have got the reply from them (email ID.. [email protected]) that they have already processed the shipping and hence they can't change the order and give me a shipment no#ASL20180828IN2108311) .
This is totally not acceptable. If I would have known that it is like this, I would have never ordered. Please address my concern immediately. Can you help me to cancel and refund my money immediately beause i have some money problem with my famliy.
BioTrim Labs Reviews
I am from India and I am unable to contact the India customer service number. When I was placing the order on their website, the price mentioned there as 1459 INR for one month consignment, however, after placing the order, I have been charged 10005 INR for 6 month consignment with VIP membership through my Central bank of India debit card online payment on 28th August 2018.
Immediately, I had sent my mail to take the order for one or 2 month consignment order and return the money to my Cental bank account through which I had made the payment earlier. But, I have got the reply from them (email ID.. [email protected]) that they have already processed the shipping and hence they can't change the order and give me a shipment no#ASL20180828IN2108311) .
This is totally not acceptable. If I would have known that it is like this, I would have never ordered. Please address my concern immediately. Can you help me to cancel and refund my money immediately beause i have some money problem with my famliy.
I ordered product from Biotrim Labs on 30 October 2017 and paid by Credit Card
After numerous emails by 18 January 2018 I had still not received my product
Biotrim then agreed to send me a replacement batch
It is nou 22 MArch 2018 and still no product has been delivered.
Biotrim sends only computer generated emails to reply to complaints and telephone consultans tell you to wait another week
It seems they are unable to deliver product in South Africa, as it has been almost 5 months since payment and still no delivery
Also it seems impossible to get a refund of your money!!