I purchased a brand new Sur Ron 2022 last week from Scott (Owner). Took it out a few times and the front brakes actually went out. Almost lost my life from Scott not building the bike correctly. Called Scott (Owner) to get the front brakes fixed and he immediately said it wasn’t covered.
I had the bike for only a few hours at that point. I also live an hour away so bringing the bike to Scott (Owner) takes a lot of effort. Scott said it would be $100 to fix and to bring it in the next day to be fixed. I called confirm bringing it in and Scott changed his story again and said he wouldn’t be able to fix it for weeks.
Now I’m out of a brand new Sur Ron for weeks because Scott (Owner) doesn’t want to do whats right and fix the brakes that should have never broken in the first place. Maybe Scott needs a lawsuit to understand the value of selling a product that doesn’t brake within 2 hours of riding it not to mention almost killing the person riding the bike. BEWARE OF SCOTT AT BIKECRAZE
Here is Scott's Linkedin: https://www.linkedin.com/in/scott-jagow-97795b14/
Bikecraze Reviews
I purchased a brand new Sur Ron 2022 last week from Scott (Owner). Took it out a few times and the front brakes actually went out. Almost lost my life from Scott not building the bike correctly. Called Scott (Owner) to get the front brakes fixed and he immediately said it wasn’t covered.
I had the bike for only a few hours at that point. I also live an hour away so bringing the bike to Scott (Owner) takes a lot of effort. Scott said it would be $100 to fix and to bring it in the next day to be fixed. I called confirm bringing it in and Scott changed his story again and said he wouldn’t be able to fix it for weeks.
Now I’m out of a brand new Sur Ron for weeks because Scott (Owner) doesn’t want to do whats right and fix the brakes that should have never broken in the first place. Maybe Scott needs a lawsuit to understand the value of selling a product that doesn’t brake within 2 hours of riding it not to mention almost killing the person riding the bike. BEWARE OF SCOTT AT BIKECRAZE
Here is Scott's Linkedin: https://www.linkedin.com/in/scott-jagow-97795b14/
here is his website: https://www.bikecraze.com