On 1.18.17 I ordered night vision binoculars for a birthday gift. I mistakenly ordered a sceond pair but the site did not allow for a purchase review after entering my credit card details.
I immediately emailed and explained my mistake but did not hear back.
The goods never arrived, however my credit card was charged $109.
I have had several email responses, ranging from I will arrange to have the refund department issue a credit to we sent the goods to your address in Colorado. I LIVE IN FLORIDA, to we cannot locate your credit card information.
I am not one to mouth off on sites like this but I am at my wits end and have told them so. Are they out of Canada? Do I have any other recourse? My next contact will be the BBB and the States Attorneys office to ask if I can lodge a complaint there.
Sells junk with 100 percent satisfaction guarantee. When trying to contact about the junk they sell they ignore you. Won't refund money. No contact number for them. Just email.
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On 1.18.17 I ordered night vision binoculars for a birthday gift. I mistakenly ordered a sceond pair but the site did not allow for a purchase review after entering my credit card details.
I immediately emailed and explained my mistake but did not hear back.
The goods never arrived, however my credit card was charged $109.
I have had several email responses, ranging from I will arrange to have the refund department issue a credit to we sent the goods to your address in Colorado. I LIVE IN FLORIDA, to we cannot locate your credit card information.
I am not one to mouth off on sites like this but I am at my wits end and have told them so. Are they out of Canada? Do I have any other recourse? My next contact will be the BBB and the States Attorneys office to ask if I can lodge a complaint there.
Sells junk with 100 percent satisfaction guarantee. When trying to contact about the junk they sell they ignore you. Won't refund money. No contact number for them. Just email.