I purchased ($3ooo apx) one hearing aid from Beltone 21 Feb of 18.....after many trips back and forth from Falls City, a dozen or so, it still does not function as advertised....they replaced the hearing aid 24 September of 19.....then replaced th top portion again September of 22....in between these times other parts were replaced....I have been unable to rely on this product and it posses a safety hazard to me....I have tried to go through customer service but the rude contact named Dee of the Omaha office hung up on me.....I also tried the web page and filed a complaint but haven’t heard anything....I also feel that I have been scammed and taken advantage of. They must know they have a product that is sub standard....I doubt if I am alone in this issue....What I want is either a product that consistently performs as advertised or a refund.....
I purchased hearing aids around the end of the year, 2019 because I was told after examination that I had a heaaring deficit in both ears...the left being the worst.
Prior to May of 2020 I lost the left hearing aid, and, went to Beltone to get information on replacement. I was told by the gentleman that I had been working with, that, since The Lighthouse was the one who paid the majority of the bill I would have to go through them for a replacement, which would cost about $50.00.
I contacted The Lighthouse, was told to pay $78.00 for a replacement, which I did on May 15,2020. I have called a spoken to several people at Beltone since May and have been told by each that "they would check into the situation and get back to me, and no one has!
It is now January 23, 2021 and I have yet to recieve any info on when I can get the replacement hearing aid that I paid for...in the worse of my two ears....what to do??
Beltone Hearing Aids Reviews
I purchased ($3ooo apx) one hearing aid from Beltone 21 Feb of 18.....after many trips back and forth from Falls City, a dozen or so, it still does not function as advertised....they replaced the hearing aid 24 September of 19.....then replaced th top portion again September of 22....in between these times other parts were replaced....I have been unable to rely on this product and it posses a safety hazard to me....I have tried to go through customer service but the rude contact named Dee of the Omaha office hung up on me.....I also tried the web page and filed a complaint but haven’t heard anything....I also feel that I have been scammed and taken advantage of. They must know they have a product that is sub standard....I doubt if I am alone in this issue....What I want is either a product that consistently performs as advertised or a refund.....
I purchased hearing aids around the end of the year, 2019 because I was told after examination that I had a heaaring deficit in both ears...the left being the worst.
Prior to May of 2020 I lost the left hearing aid, and, went to Beltone to get information on replacement. I was told by the gentleman that I had been working with, that, since The Lighthouse was the one who paid the majority of the bill I would have to go through them for a replacement, which would cost about $50.00.
I contacted The Lighthouse, was told to pay $78.00 for a replacement, which I did on May 15,2020. I have called a spoken to several people at Beltone since May and have been told by each that "they would check into the situation and get back to me, and no one has!
It is now January 23, 2021 and I have yet to recieve any info on when I can get the replacement hearing aid that I paid for...in the worse of my two ears....what to do??