We have an Excel spreadsheet with all of our problems to date, however the below is in a nutshell:
Frank tried to scam us by purchasing a cheap tile that he thought was comparable to what we chose. Frank made us ship it back and go purchase the tile we initially picked out. Lou, at Floor & Decor said the tile Frank picked was a lower grade tile.
Frank had two inexperienced workers install our tile in the main living/kitchen area - and Frank agreed it was bad, but never fixed it.
The job that was supposed to take two weeks, It started July 15th, dragged on until we terminated the contract October 27th. Frank would disappear off the radar for weeks at a time, ignoring our calls and texts. (everything is documented)
Frank had two different workers come to do our two bathrooms...yet neither are tiled correctly and neither are complete.
We paid $12,000 for cabinets to be ordered.
Never happened.
We caught Frank in multiple lies:
Frank said the cabinets had been ordered, we called J&K cabinets to verify, and were told that he has not ordered them.
Frank said he would fix the floor in our living room/kitchen, but did not.
When asked why our scheduled tile guy was not at our house for two days, Frank said, hmmm, I don't know. I will check on that. (We found out that Frank had pulled the worker from our job and sent him to another job) This happened multiple times.
We reached out to a lawyer, who sent a warning letter to Frank and Ruth Ortiz, who we were told that were in business together. Ruth Ortiz contacted us, and apologized and gave the appearance that she was going to be on top of Frank and make sure we are taken care of. She seemed very genuine, but wasn't successful in convincing Frank to respond to us or fulfill his committment, per our contracts.
We have asked for our money back multiple times, with no response.
We do not have one room in our house that is complete. Every job that Frank had sent workers to do, needs to be fixed, which will cost us even more money.
We don't have a kitchen, we don't have a finished bathroom, even the walls aren't finished properly.
Since terminating the contract, we have had professional contractors at our home telling us how bad the tile was done, and that the plumbing would need to be fixed in both bathrooms. They also said the drywall and finishing was very poor.
We don't want anybody else to go through what we did, and hope Frank Espisito never is allowed to pose as a contractor again!
Bellisimo Remodeling & Construction Reviews
He's in Louisiana
He's working with TWG Contractor's in Louisiana. I'm glad you posted.
We have an Excel spreadsheet with all of our problems to date, however the below is in a nutshell:
Frank tried to scam us by purchasing a cheap tile that he thought was comparable to what we chose. Frank made us ship it back and go purchase the tile we initially picked out. Lou, at Floor & Decor said the tile Frank picked was a lower grade tile.
Frank had two inexperienced workers install our tile in the main living/kitchen area - and Frank agreed it was bad, but never fixed it.
The job that was supposed to take two weeks, It started July 15th, dragged on until we terminated the contract October 27th. Frank would disappear off the radar for weeks at a time, ignoring our calls and texts. (everything is documented)
Frank had two different workers come to do our two bathrooms...yet neither are tiled correctly and neither are complete.
We paid $12,000 for cabinets to be ordered.
Never happened.
We caught Frank in multiple lies:
Frank said the cabinets had been ordered, we called J&K cabinets to verify, and were told that he has not ordered them.
Frank said he would fix the floor in our living room/kitchen, but did not.
When asked why our scheduled tile guy was not at our house for two days, Frank said, hmmm, I don't know. I will check on that. (We found out that Frank had pulled the worker from our job and sent him to another job) This happened multiple times.
We reached out to a lawyer, who sent a warning letter to Frank and Ruth Ortiz, who we were told that were in business together. Ruth Ortiz contacted us, and apologized and gave the appearance that she was going to be on top of Frank and make sure we are taken care of. She seemed very genuine, but wasn't successful in convincing Frank to respond to us or fulfill his committment, per our contracts.
We have asked for our money back multiple times, with no response.
We do not have one room in our house that is complete. Every job that Frank had sent workers to do, needs to be fixed, which will cost us even more money.
We don't have a kitchen, we don't have a finished bathroom, even the walls aren't finished properly.
Since terminating the contract, we have had professional contractors at our home telling us how bad the tile was done, and that the plumbing would need to be fixed in both bathrooms. They also said the drywall and finishing was very poor.
We don't want anybody else to go through what we did, and hope Frank Espisito never is allowed to pose as a contractor again!