We called this company for dryer vent cleaning and air duct cleaning. Technician came out to do clean the dryer vent and air vents throughout the house. Multiple miscommunications from the start. Once the dryer vent was cleaned and the air vents were completed, the next day my dryer took extensive amounts of time to dry clothes properly. Prior to this service it worked great. I called the company and they kept promising to send someone out with a scope.
I've had multiple phone calls and spoke with multiple people all claiming to be 'officer managers' or 'supervisors' and promised to make it right. Days and days later still getting the run around only now with condescending and sarcastic 'supervisors'. I paid over $700 for this service and now I can't even use my dryer. I've had appliance repair people out and they have confirmed there isn't anything wrong with my dryer. I had a contractor out to review and confirms that there is an air flow problem. This problem wasn't there prior to this 'service'.
This company sub contracted wtih another to do the service and confirmed on the phone forms of payment. At the time of service they refused this form of payment and demanded cash. A bad situation took a turn to an impossible one. We are weeks out and I still have no resolution to a problem that wasn't there prior to this service. This company came out and made it worse and now is giving me the run around to correct it.
Bel Air Air Duct Cleaning Company Reviews
We called this company for dryer vent cleaning and air duct cleaning. Technician came out to do clean the dryer vent and air vents throughout the house. Multiple miscommunications from the start. Once the dryer vent was cleaned and the air vents were completed, the next day my dryer took extensive amounts of time to dry clothes properly. Prior to this service it worked great. I called the company and they kept promising to send someone out with a scope.
I've had multiple phone calls and spoke with multiple people all claiming to be 'officer managers' or 'supervisors' and promised to make it right. Days and days later still getting the run around only now with condescending and sarcastic 'supervisors'. I paid over $700 for this service and now I can't even use my dryer. I've had appliance repair people out and they have confirmed there isn't anything wrong with my dryer. I had a contractor out to review and confirms that there is an air flow problem. This problem wasn't there prior to this 'service'.
This company sub contracted wtih another to do the service and confirmed on the phone forms of payment. At the time of service they refused this form of payment and demanded cash. A bad situation took a turn to an impossible one. We are weeks out and I still have no resolution to a problem that wasn't there prior to this service. This company came out and made it worse and now is giving me the run around to correct it.