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Beautance.com


Country United States
State Alaska
Phone 1-805-216-6071
Website https://www.beautance.com

Beautance.com Reviews

Most Useful Comment
  • Mar 19, 2018

Selling fake products

Handling and shipping take 20+ days, and after receive fake products, told me can not refund after 30 days.

Mark as Useful [3 votes]
Most Useful Comment
  • Nov 23, 2016

I thought I was getting an amazing deal when I found a Medela Pump In Style Advanced Breast Pump for $200 on this website beautance.com. So I order it and the next day I get an email with shipping information. The shipping was fast, it came in 2 days. I was so excited to open it but was so disappointed to see that what was in the box was not what i ordered! It was a Medela Freestyle Hands-Free Breast Pump that had the seal already broken. I carefully open the box and what i found was so discussting, I had to wash my hands after. The pump was clearly used. It even still had breast milk inside the tubing! They didn't even wash the pump before they sent it to make it at least look new. I honestly couldn't believe what i was looking at so i carefully put eveything back in the box and took it to the post office the next day and told them that I refuse to accept this package and to sent it back.

Now they will not respond to my emails to tell me when they will give me my money back. I've never been riped off this bad and now i will never order anything online again! This company says on thier website 100% Satisfaction Or your money back no questions asked. Yeah right. Biggest lie I've ever heard! Never shop on this website. Ever.

Mark as Useful [3 votes]
  • Jun 14, 2016

Took way to long to ship the ordered product, then sent over a tracking link to usps website that showed no info found. 5 days after the product arrived they finally responded to the question about being slow to provide tracking only to claim it's my fault that I did not recognize a UPS tracking number and "it doesn't take a genius to google the tracking number and determine who the shipper is." Was blown away that they screwed up and then insulted the customer. Sent several emails showing them they provided the original link to usps but they continue be rude and disrespectful. Do NOT shop here, lots of better options.

Mark as Useful [1 vote]
  • May 22, 2018

Worse site to buy from. I have been trying to get in contact with someone for over 3 days. I have emailed and called their costumer service, but it goes directly for voice mail. Their contact says it takes 1 hr to get them to contact you back, and it has been 3 days an no one has return any of my 10 calls or my 2 emails I have sent. I would NOT recommend this site to any one! Buy from another place, at least you know that way if there is an issue with your payment or information, it is secure and safe, and you are able to get some costumer support.

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