Reluctantly, I ordered a set of DVD's called Country Heat from Beachbody. They had a deal of $19.95 down, and 2 additional payments of $19.95 each. When talking to the representative over the phone, he started his spiel about how I would be receiving a free sample of shakeology, as well as another product called Activit. I explained to him I do not take supplements as I have medical issues plus I am allergic to many things, and I did not want them. All I wanted was the DVD's. Insistent he explained these come free and if I don't want them to give them to someone else.
I received my DVD's in the mail about 3 weeks later (was supposed to get free expedited shipping, didn't happen). I was charged $37.42 for the first payment on 1/30/17. When I called them I asked why they were charging me $37.42 when they stated it was $19.95. I was told because I had to pay for shipping. What? The free shipping was just for an upgrade to expedited shipping that took 3 weeks.
On 2/28/17, I was charged $20.45, and on 3/1/17 I was charged $41.05. They had no explanation for this. So my original cost I was led to believe was $59.95, actually cost me $98.92.
On top of all this, when I specifically stated numerous times I didn't not want the supplements, they sent me a bottle of their supplement called Activit. When I checked my credit card statement, I saw a charge of $40.21 posted on 3/1/17, and called them immediately and told them to cancel this. On 3/31/17 another charge hit my account for $29.95. Once again I called them and I was assured would be handled and I would not have another charge to my account. I received and email verifying that this was taken care of. Much to my surprise, I went to pay my credit card bill today, and there was another charge posted on 5/1/17 for $29.95. I spoke with someone with a very heavy accent telling me that I didn't return the bottle and that's why I was charged again. No one ever said return the bottle. I am so frustrated. I will be contacting my credit card company tomorrow and trying to have these charges reversed, and if I have to reissue a new card.
This company is very deceitful. All I wanted was to order some dance tapes, and got nothing but grief. These tapes are definitely not worth the money, and all the aggravation that goes along with it.
Beach Body is guilty in using false advertisement to bait customers into ordering. On their commercial, they guarantee 3-5 business day delivery, and they confirm the delivery over the phone. I am VERY disappointed to learn that my delivery will not be made until tomorrow, which is a day later than promised. Because of package theft, I scheduled my delivery to my work address. Unfortunately, for me, my office will be closed tomorrow.
Beach Body needs to be truthful regarding the delivery date. Please know that I am VERY disappointed in their false delivery date!
I was watching t.v. when an infomercial for the newest Beachbody exercise video appeared. I like Shaun T, Tony Horton and some of the others. I lost alot of weight on P90X.
I got online to check out Cize which looked fun. I filled out the form, and even went to the next pagem filled out the credit card area, saw the amount and closed the webpage. Never did I confirm. I figured I'd think about it and maybe return, or maybe not. I felt safe, as this is how online shopping carts are used. I do it on Amazon all the time.
I went back to check my email, a couple of hours later. I was shocked that I was charged and an order was on the way. I immediately tried to call them, and no one was there. I emailed them of the unauthorized charge, and the next day I got a snotty email saying I did order. I didn't order. Not at all. The only way to see my order total was to save my card to their site.
I emailed them, and they said I'd have to pay for shipping for a return on an order I didn't make. I called them and was on hold for several minutes. I finally spoke to someone, and every time I said "I was charged on an order I never made", I got cut off. Well, I kept calling them, and finally I had had enough. I threatened legal action, and those words finally got a person who said. "Well, after you send it you'll get a full refund." They still blamed me, and suggested I had confirmed an order which I hadn't done. They finally emailed me a return receipt. They also implied I'd have to pay for shipping back. Well, I told them I don't even want it, so don't even send it. As likely, they said, "You ordered it." I went around and around with them saying, "No, I didn't."
I was finally told I would get a full refund and not have to pay shipping to return it. So now I have to wait. I intend to go the full 9 yards with these criminals. It'd not be a big deal, but it is. If I don't get a full refund (it's pending on my credit card statement, so when it comes through I'll take correct action), I will carry this further. they must be stopped doing these criminal things.
I want my money back and want them taken of your bbb sponser. And if this isn't done I will go to higher athoureties.I have already cintacted FTC and FCC and know i am going to cintact the Attorney General. You best take action because i won't stop till restatution is servered.
Five months ago I ordered 21 Day Fix online because I believed you could really lose 15 lbs in 3 weeks. I also ordered a month supply of their Activit vitamins. I received another shipment of vitamins the next month and called and emailed them to cancel. Five months later I'm still emailing them to cancel the vitamins that I'm not getting anymore but still paying for. I don't know what else to do. i used a debit card so I contacted my bank to see what they can do and they told me I needed to get another card and cancel that one. I don't know what else to do because i should not have to keep contacting them every month and I just want them to return the money back into my account.
Beachbody LLC Reviews
Reluctantly, I ordered a set of DVD's called Country Heat from Beachbody. They had a deal of $19.95 down, and 2 additional payments of $19.95 each. When talking to the representative over the phone, he started his spiel about how I would be receiving a free sample of shakeology, as well as another product called Activit. I explained to him I do not take supplements as I have medical issues plus I am allergic to many things, and I did not want them. All I wanted was the DVD's. Insistent he explained these come free and if I don't want them to give them to someone else.
I received my DVD's in the mail about 3 weeks later (was supposed to get free expedited shipping, didn't happen). I was charged $37.42 for the first payment on 1/30/17. When I called them I asked why they were charging me $37.42 when they stated it was $19.95. I was told because I had to pay for shipping. What? The free shipping was just for an upgrade to expedited shipping that took 3 weeks.
On 2/28/17, I was charged $20.45, and on 3/1/17 I was charged $41.05. They had no explanation for this. So my original cost I was led to believe was $59.95, actually cost me $98.92.
On top of all this, when I specifically stated numerous times I didn't not want the supplements, they sent me a bottle of their supplement called Activit. When I checked my credit card statement, I saw a charge of $40.21 posted on 3/1/17, and called them immediately and told them to cancel this. On 3/31/17 another charge hit my account for $29.95. Once again I called them and I was assured would be handled and I would not have another charge to my account. I received and email verifying that this was taken care of. Much to my surprise, I went to pay my credit card bill today, and there was another charge posted on 5/1/17 for $29.95. I spoke with someone with a very heavy accent telling me that I didn't return the bottle and that's why I was charged again. No one ever said return the bottle. I am so frustrated. I will be contacting my credit card company tomorrow and trying to have these charges reversed, and if I have to reissue a new card.
This company is very deceitful. All I wanted was to order some dance tapes, and got nothing but grief. These tapes are definitely not worth the money, and all the aggravation that goes along with it.
Beach Body is guilty in using false advertisement to bait customers into ordering. On their commercial, they guarantee 3-5 business day delivery, and they confirm the delivery over the phone. I am VERY disappointed to learn that my delivery will not be made until tomorrow, which is a day later than promised. Because of package theft, I scheduled my delivery to my work address. Unfortunately, for me, my office will be closed tomorrow.
Beach Body needs to be truthful regarding the delivery date. Please know that I am VERY disappointed in their false delivery date!
I was watching t.v. when an infomercial for the newest Beachbody exercise video appeared. I like Shaun T, Tony Horton and some of the others. I lost alot of weight on P90X.
I got online to check out Cize which looked fun. I filled out the form, and even went to the next pagem filled out the credit card area, saw the amount and closed the webpage. Never did I confirm. I figured I'd think about it and maybe return, or maybe not. I felt safe, as this is how online shopping carts are used. I do it on Amazon all the time.
I went back to check my email, a couple of hours later. I was shocked that I was charged and an order was on the way. I immediately tried to call them, and no one was there. I emailed them of the unauthorized charge, and the next day I got a snotty email saying I did order. I didn't order. Not at all. The only way to see my order total was to save my card to their site.
I emailed them, and they said I'd have to pay for shipping for a return on an order I didn't make. I called them and was on hold for several minutes. I finally spoke to someone, and every time I said "I was charged on an order I never made", I got cut off. Well, I kept calling them, and finally I had had enough. I threatened legal action, and those words finally got a person who said. "Well, after you send it you'll get a full refund." They still blamed me, and suggested I had confirmed an order which I hadn't done. They finally emailed me a return receipt. They also implied I'd have to pay for shipping back. Well, I told them I don't even want it, so don't even send it. As likely, they said, "You ordered it." I went around and around with them saying, "No, I didn't."
I was finally told I would get a full refund and not have to pay shipping to return it. So now I have to wait. I intend to go the full 9 yards with these criminals. It'd not be a big deal, but it is. If I don't get a full refund (it's pending on my credit card statement, so when it comes through I'll take correct action), I will carry this further. they must be stopped doing these criminal things.
I want my money back and want them taken of your bbb sponser. And if this isn't done I will go to higher athoureties.I have already cintacted FTC and FCC and know i am going to cintact the Attorney General. You best take action because i won't stop till restatution is servered.
Five months ago I ordered 21 Day Fix online because I believed you could really lose 15 lbs in 3 weeks. I also ordered a month supply of their Activit vitamins. I received another shipment of vitamins the next month and called and emailed them to cancel. Five months later I'm still emailing them to cancel the vitamins that I'm not getting anymore but still paying for. I don't know what else to do. i used a debit card so I contacted my bank to see what they can do and they told me I needed to get another card and cancel that one. I don't know what else to do because i should not have to keep contacting them every month and I just want them to return the money back into my account.