I was buying a home and was working with a great guy Richard Weinberg everything was great until this guy J.D Denham took over he acted like he cared that I am a disabled Veteran who needed help. He said he would take care of everything and told me I was important to him and BBmc mortgage.they did get me the loan and told me everything was included in my new mortgage but I just got a bill for 1000 dollars because his processor mis stated what she actually meant. He has continually blown me off and tells me he is working on my issue but I never hear back from him until I call or text. He has told me it was her mistake but he can't do anything for me because that's not what she meant to say,in other words he told me I was screwed and he had my money and don't bother him anymore. This is unacceptable I trusted this company and in essence this man who is more like a boy, I am on a fixed income and cannot just come up with this money he took out of my pocket. If he would have told me up front I would have made seller pay like we had agreed . I am very disappointed in this company and this man for taking advantage of people especially disabled people. I hope that corporate will contact me so I can solve this issue but JD told me corporate could care less which makes me feel taken advantage of. Again they made thousands of dollars off me and are telling me they don't care!
Our loan processor was so quick to push us into closing our loan he neglected important details that now we are laying for . I asked JD Denham twice if our property taxes where included in our escrow and he responded with yes they have to be !!! Now we are short for our property taxes and it was not done !!!! They sent up our concerns to corporate ?? Still have not gotten a resolution ?? We where told our loan was already sold before we could even make one payment . I have been trying to get a hold of anyone that can tell me where to mail our mortgage payment and how much we owe for one month , I called the help desk and they didn’t know this seems to be a Trend with this bank ! You would think they would be a little more professional when someone is trying to give them money . I’ve lost all faith in this company
BBMC Mortgage Reviews
I was buying a home and was working with a great guy Richard Weinberg everything was great until this guy J.D Denham took over he acted like he cared that I am a disabled Veteran who needed help. He said he would take care of everything and told me I was important to him and BBmc mortgage.they did get me the loan and told me everything was included in my new mortgage but I just got a bill for 1000 dollars because his processor mis stated what she actually meant. He has continually blown me off and tells me he is working on my issue but I never hear back from him until I call or text. He has told me it was her mistake but he can't do anything for me because that's not what she meant to say,in other words he told me I was screwed and he had my money and don't bother him anymore. This is unacceptable I trusted this company and in essence this man who is more like a boy, I am on a fixed income and cannot just come up with this money he took out of my pocket. If he would have told me up front I would have made seller pay like we had agreed . I am very disappointed in this company and this man for taking advantage of people especially disabled people. I hope that corporate will contact me so I can solve this issue but JD told me corporate could care less which makes me feel taken advantage of. Again they made thousands of dollars off me and are telling me they don't care!
Our loan processor was so quick to push us into closing our loan he neglected important details that now we are laying for . I asked JD Denham twice if our property taxes where included in our escrow and he responded with yes they have to be !!! Now we are short for our property taxes and it was not done !!!! They sent up our concerns to corporate ?? Still have not gotten a resolution ?? We where told our loan was already sold before we could even make one payment . I have been trying to get a hold of anyone that can tell me where to mail our mortgage payment and how much we owe for one month , I called the help desk and they didn’t know this seems to be a Trend with this bank ! You would think they would be a little more professional when someone is trying to give them money . I’ve lost all faith in this company