On 9/22/18 my laptop compluter died. The battery stopped charging and the screen went black. I could not turn on the machine. I brought the laptop and associated cables and hardware to Battlegrounds Computer Repair 4 times. On 9/22 they told me "Your power strip is bad" and sold me a new power strip which didn't accommodate all of my cables and plugs. I returned it and had to visit a hardware store and buy another one for $32.55.
On 9/28 the problem recurred in exactly the same way. Battlegrounds told me "your charger is bad", took and discarded my old charger and sold me a new one for $43.44.
On 12/12 the problem recurred in exactly the same way. After I finished tearing my hair out, I decided to experiment by changing the setup configuration. I unplugged the new charger from the new power strip and plugged it into the grounded wall outlet. It worked like a charm! The battery resumed charging.
Just out of curiosity, I decided to reinstall the old power strip. It worked like a charm! The battery resumed charging.
Then I reinstalled the new charger and, remembering I had a little $1.99 two-prong-to-three-prong plug adapter, plugged the charger into it and plugged the adapter into the new power strip. Worked like a charm! The battery resumed Make charging.
I decided to visit Battlegrounds and discuss this, which I did slowly and clearly.
The owner of Battlegrounds said a) "Power strips fail frequently"; b) "Chargers go bad frequently" and c) "So, the real problem was the fact that the $1.99 plug adapter didn't work?
I became frustrated and began methodically repeating the sequence of events. The owner said 1) "What do you want? People who complain usually expect something!"
I turned on my heel and left.
By my calculations, Battlegrounds cost me an unnecessary $120 for a fix which should have cost a mere $1.99 and added in a gratuitous insult.
Either they don't know what they're doing, or they make recommendations solely based on profit.
I brought my perfectly working iPhone 6 to Battlegrounds to get my cracked screen repaired. After about two days I noticed a problem with the screen that was affecting the use of my phone. I go back to this place of business multiple times to try to get this problem fixed, eventually I ended up receiving my iPhone back completely dead with non repairable issues. After quite sometime dealing with this issue and the owner James, I ended up having to buy a new phone out of my own pocket. James never took responsibity for any of this or the cost of anything. This was a big loss for me and a lot of trouble throughout the extended time.
BattleGrounds Reviews
On 9/22/18 my laptop compluter died. The battery stopped charging and the screen went black. I could not turn on the machine. I brought the laptop and associated cables and hardware to Battlegrounds Computer Repair 4 times. On 9/22 they told me "Your power strip is bad" and sold me a new power strip which didn't accommodate all of my cables and plugs. I returned it and had to visit a hardware store and buy another one for $32.55.
On 9/28 the problem recurred in exactly the same way. Battlegrounds told me "your charger is bad", took and discarded my old charger and sold me a new one for $43.44.
On 12/12 the problem recurred in exactly the same way. After I finished tearing my hair out, I decided to experiment by changing the setup configuration. I unplugged the new charger from the new power strip and plugged it into the grounded wall outlet. It worked like a charm! The battery resumed charging.
Just out of curiosity, I decided to reinstall the old power strip. It worked like a charm! The battery resumed charging.
Then I reinstalled the new charger and, remembering I had a little $1.99 two-prong-to-three-prong plug adapter, plugged the charger into it and plugged the adapter into the new power strip. Worked like a charm! The battery resumed Make charging.
I decided to visit Battlegrounds and discuss this, which I did slowly and clearly.
The owner of Battlegrounds said a) "Power strips fail frequently"; b) "Chargers go bad frequently" and c) "So, the real problem was the fact that the $1.99 plug adapter didn't work?
I became frustrated and began methodically repeating the sequence of events. The owner said 1) "What do you want? People who complain usually expect something!"
I turned on my heel and left.
By my calculations, Battlegrounds cost me an unnecessary $120 for a fix which should have cost a mere $1.99 and added in a gratuitous insult.
Either they don't know what they're doing, or they make recommendations solely based on profit.
Make your own decision about patronizing them.
I brought my perfectly working iPhone 6 to Battlegrounds to get my cracked screen repaired. After about two days I noticed a problem with the screen that was affecting the use of my phone. I go back to this place of business multiple times to try to get this problem fixed, eventually I ended up receiving my iPhone back completely dead with non repairable issues. After quite sometime dealing with this issue and the owner James, I ended up having to buy a new phone out of my own pocket. James never took responsibity for any of this or the cost of anything. This was a big loss for me and a lot of trouble throughout the extended time.