I sent in our paperwork and shipped the cars from my shop on the east coast to the auction, and was told when I got there that I had a problem with a VIN that the people in the office didnt catch earlier. They waited until I got there to tell me there was a problem I wasnt aware of even though I sent our papers in months earlier!!!! When I got there I had an exchange with some new jerk named Mike McCullough (who said he is Gary Bennett's replacement) who talked to me like I was a kid, really condescending, and he said he could help me but WOULDN'T because he was too busy and had more important people to deal with. I used to deal with Gary and Brian all the time, and they always were more than accommodating if I ever had a problem with a car. Mike's behavior is unacceptable, and I'll never do business with them again!
Barrett-Jackson Reviews
I sent in our paperwork and shipped the cars from my shop on the east coast to the auction, and was told when I got there that I had a problem with a VIN that the people in the office didnt catch earlier. They waited until I got there to tell me there was a problem I wasnt aware of even though I sent our papers in months earlier!!!! When I got there I had an exchange with some new jerk named Mike McCullough (who said he is Gary Bennett's replacement) who talked to me like I was a kid, really condescending, and he said he could help me but WOULDN'T because he was too busy and had more important people to deal with. I used to deal with Gary and Brian all the time, and they always were more than accommodating if I ever had a problem with a car. Mike's behavior is unacceptable, and I'll never do business with them again!