Barbour Hendrick Honda of Greenville, NC agreed to fix two small scartches on my brand new 2016 Honda HR-V at a body they use frequently. When the vehicle was returned back to me, they were more scratches on it that were not there before. I contacted the Gerenal Manager, Scott Byrley, who stated he did not know how the scratches got there, who did it and/or when it took place. His claim to me was the himself and three others checked the original spot for repai, but did not see these other scracthes which was IMPOSSIBLE. I have been in contact with this GM who doesn't take this as a serious matter. Has not offered the best resolution and does not deem MY satisfaction as top priority. I do not recommend this dealership to anyone. It has turned into a very bad experience.
Barbour-Hendrick Honda Greenville Reviews
Barbour Hendrick Honda of Greenville, NC agreed to fix two small scartches on my brand new 2016 Honda HR-V at a body they use frequently. When the vehicle was returned back to me, they were more scratches on it that were not there before. I contacted the Gerenal Manager, Scott Byrley, who stated he did not know how the scratches got there, who did it and/or when it took place. His claim to me was the himself and three others checked the original spot for repai, but did not see these other scracthes which was IMPOSSIBLE. I have been in contact with this GM who doesn't take this as a serious matter. Has not offered the best resolution and does not deem MY satisfaction as top priority. I do not recommend this dealership to anyone. It has turned into a very bad experience.